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The Top Regular Savers Discussion Thread
Comments
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MonBS
The main mishap for me is not remembering nominated account details, so it will be slightly easier to log in to the online portal to withdraw from my next maturing RS - assuming it updates with interest as quickly as the app.
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Quite the opposite for me, I've got more than usual maturing in October. Progressive, West Brom and Hanley released regular savers around October last year.
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I open them as soon as they come out. I never plan for an even distribution throughout the year. However, something is maturing every month - 3 this month, 2 in August, 4 in September, 3 in October, 3 in November and so on. Turned out to be fairly balanced without making any effort.
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My RS8 matured today, but it's still showing online (IME, online takes 2 days to update with any changes).
I phoned Mon BS this morning, who confirmed that it had matured, but said they can’t action closure & withdrawal over the phone. but that I could close it online, despite online not showing the update; the first I knew of the actual amount of interest was when the full amount (capital and interest) arrived in my NA after 17:00 (I didn’t bother asking during the call).
Online therefore not ideal, but it’s ultimately possible to get the full amount back to your NA on the same day as maturity.
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MonBS
I didn't see a closure option for the maturity account from within the app, so that's a benefit of the online portal. I might as well release the pennies of accrued interest now rather than in the next tax year. I waited for the interest to be added in the app (rather than having to withdraw that separately), and hence all of the funds were in the maturity account overnight. The app also doesn't show you the balance of the account on the withdrawal page, so you have to remember or make a note of it. That alone meant I had to enter my NA details twice, realising I'd forgotten exactly how much I needed to withdraw on the first attempt.
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MonBS
The app didn't remember my nominated account, but it was very quick to put the details in and it was approved in seconds. Would've been annoying if I was withdrawing daily🙂
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MonBS
For me, that is a concern in itself. Will it accept any details you feed it? Does it simply record them and the checks are actually done later, holding up funds if you make an error or choose a different account than the one you specified on opening the RS?
I ended up entering mine three times in total. Once for a test withdrawal, which I'd hoped would make them "stick". Then twice when I went to withdraw the full balance, given I had to go back and write down the balance when I realised this would not be available once I'd left the main screen.
More of a faff than I'll tolerate when there is an alternative choice. And it seems I'll still need to use the online service to close and get the accrued interest from the maturity account.
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I don't think it will accept any details you feed in. I assume the system checks CoP prior to transfer. Same as with Principality, you have to input your bank details for each withdrawal. I can't remember how it works with MonBS online, hopefully it has a better memory than the app🙂
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MonBS
I am confident there wasn't time for a COP check to have been performed between me submitting details and receiving the immediate confirmation they had been updated, so very likely the staff take those details and run them through COP (or simply compare them to the stored details) when reviewing payments in the afternoon. So if there is any problem, it may not be caught in time for anything to be done, and therefore may delay payment. But we can only speculate.
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This worked for me in the MonBS when I couldn't remember the exact balance, I put in a much larger number and when I tried to proceed it told me I had insufficient funds and then showed the account balance in a pop up.
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