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The Top Regular Savers Discussion Thread
Comments
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Monmouthshire BS nominated account:
I don't know if anyone else has had this experience but I changed my nominated account in online banking and then tried to close my Regular Saver Issue 8 and get the funds paid into it via the app, it told me I needed to set up a nominated account.
It did however let me submit the closure instruction in online banking and let me withdraw straight to the nominated account from there so it seems the app and online banking don't marry up straight away.
Just thought I'd mention for others to bear in mind.
Scottish BS RS:
Just thought I'd mention it for those who haven't seen but they appear to've launched a new online portal, which requires them to send a code in the post to make it fully operational. The old online banking is to stop working at some point in August. I haven't seen any formal communication about it elsewhere so if anyone plans to withdraw from the NLA Scottish BS RS next month and later I'd get the ball rolling on that sooner rather than later.
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BOS - success
Thanks. How did you empty the BoS 5.5% saver?
In online banking on the BoS site, it does not seem to have an option to transfer out the funds to my current account.
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BoS
I did it on the app. Payments tab then from MS to C/A.
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BoS
Go to pay and transfer and select your BoS regular saver in the, 'from' box.
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Is this on the app or website? I can access the website but not the app currently.
If you mean the website, well in the From box, the account doesn't appear!
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BoS
It works the same in the app and browser. In the browser you click on, "change this" and you'll see a list of accounts. If it isn't there you might need to contact customer services.
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So you empty it to zero then close it?
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This is what I had been trying but it's not visible in the From list [many other accounts are].
I've just tried the BoS app too and similar issue occurs
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BoS
Yes. I closed it via a request in the app's chat function. It was closed by CS in about 30mins and I was then able to open the 8% version the next day.
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BoS
I'm not sure if u have to.....just saying I did.
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