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The Top Regular Savers Discussion Thread
Comments
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The online and branch/post versions have different processes.
The branch/post version requires a signed form and the passbook to be taken or posted to SBS, they cannot process instructions given online only. Furthermore, a withdrawal request for the branch/post version won't be actioned until the day after maturity, so you either have to wait till then to visit a branch, or post/leave the passbook with them to process.
That said, having left my passbook with a branch earlier this week, the withdrawal was processed yesterday and my passbook arrived at home safely this morning. Royal Mail obviously having a good day.
4 -
What is interesting is that if that is your only account with them, like mine was, it's closed and you are no longer a customer. I can't login to their site anymore!
2 -
Upgrade it in online banking (not mobile) to an easy access. It’s immediate and then you should be able to open a new one.
1 -
I've experienced that with other banks/BSs; thankfully, I have plenty of other Suffolk RSs, so not an issue for me at the moment…
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Suffolk BS
On the subject of maturing accounts don't do what I did and ignore the maturity instructions. Let's just say it turned into a bit of a faff.
Cheers
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I have a general rule never to close the last account I have with any group even if that means openig a dummy easy access account left dormant,
This means opening new accounts thereafter is far easier than if you are a returning customer meaning your profile either has to be reactivated by the group or a new one created all of which is time and aggro' consuming.
3 -
Suffolk building society.
My regular saver is due to mature beginning of August. Does SBS send out postal application forms if you request one?
All their online accounts seem to be non-easy access.
It will be a shame if on maturity my membership will end.
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Mine has also appeared now in online banking. I have different Dudley account details saved - one ending 1008 and one ending 1016. I think the latter is for online only accounts, so I assume it needs to go to the 1008 details plus my unique ref?
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Suffolk
Even for those with other accounts, the matured/closed account doesn't show online once it disappears at maturity. I'm hoping that they will send me a paper statement for the closed account showing the interest added at maturity. Although I have ensured that the closing interest (calculated by subtracting the amount deposited from the maturity proceeds paid out) has been entered in my own record of interest paid in tax year 26/27, I like to have something I can refer to in case my interest total entered at SA is ever challenged.
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I was thinking the same - have just checked both for CoP and neither passed, so i'll try the 1008 account again tomorrow.
1
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