The Top Regular Savers Discussion Thread

drphila

Good advice, of course, from Brid and others not to call them for completed applications.

I applied about half an hour ago and failed at the Adobe pop-up stage. Having not read this thread I phoned them, got thro after about 10 secs, heard the pre-recorded message about technical difficulties and then spoke to an agent. She took my details and said they'll be in touch but in any case I'm in the system.

I asked about my partner who wanted to apply later today - try online or phone? Agent said phone to get into system

mon3ysav3r

The "Apply" button reappeared around 11am today, I managed to get to the adobe sign page as an existing customer, and then the gateway timeout as usual!, and then the entire mybbs went down for a while

snookerloopy96

Bucks RS :

Somewhat miraculously I got through the signature bit easily, as soon as I saw it I thought 'no chance' as I'm not overly proficient with technology.

Hopefully nobody will be waiting too long although the weekend will no doubt extend that.

gwapenut

Re: Bucks: Firefox in incognito mode, which disables all extensions, worked for me

Bob2000

Buckingham building society Regular Saver application question.

I successfully managed to apply and register yesterday evening, so is it normal for your online account to be blank until some human manually inputs my information?

The site looks identical to monmouthshire and Scottish building society except the colour scheme and lm sure when l logged on with them, the account details were there ready.

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/82040702#Comment_82040702

I'm the same, believe that the account will appear once the application has been processed/approved. You'll get an email with the account details in due course.

There's an Add Account button too, once you have the account number.

mon3ysav3r

https://forums.moneysavingexpert.com/discussion/comment/82040702#Comment_82040702

The platform is from Newcastle Strategic Solutions - owned by Newcastle BS - https://www.newcastlesolutions.co.uk/

Lots of the smaller building societies use this platform, but they configure it to work in many different ways, some seem to require more manual intervention than other setups.

Looking at this mornings error messages some of the infrastructure seems to be running on Microsoft Azure cloud.

CricketLady

Re Buckinghamshire Building Society

I've just had a text from them and from there have been able to click through to successfully apply, receiving automatically the email giving me user ID and an activation code.

The text told me that my application hadn't been successful but that they were aware I had tried to apply for the 6.4% based on the information I had input on my laptop. Going through the text meant I had to complete my second attempt at application on my phone, but this at least meant I could sign (as dodgy as my writing looked!)

This was off the back of applying this morning and upon being "directed to the signature page" the whole thing just stopped with nowhere to sign.

Hope this helps

charlie12525

https://forums.moneysavingexpert.com/discussion/comment/82026752#Comment_82026752

https://forums.moneysavingexpert.com/discussion/comment/82040726#Comment_82040726

I have just received the same text. Did you then select existing or new customer?

ctdctd

BucksBS

Also got a txt saying try again so did just that.

Windows laptop, Firefox, pop-ups disabled (probably not necessary)

Worked fine and typed a signature to complete the application

Have managed to log into mybbs portal with the email activation details - just waiting for the next email to hopefully confirm account details.