The Top Regular Savers Discussion Thread

wmb194

https://forums.moneysavingexpert.com/discussion/comment/82023518#Comment_82023518

Yes; OP: "Was the 6.5% RS that just got pulled out only for teachers?" Me: "Yes, but there was also a 6% version open to everyone."

Dizzycap

https://forums.moneysavingexpert.com/discussion/comment/82023471#Comment_82023471

That's really good to hear. I'm hoping that now they've managed to get my applications out of the system that I'll be up and running next week, allowing the TSB the 3 working days to now set things up. First in - last out 😅.

The Principality issue with returned SO payments for my RS's this month has now been resolved. Principality are on a ID check phase. Never had one until now and I can now pay in. If there are any further issues, I'll personally be knocking them on the head. I think it may have been triggered because I closed my soon to be maturing 6 month RS @7.1% 2 days early, then opened a 6 month RS @ 5% which I then decided to close because I could use the money elsewhere at a better fixed rate.

topyam

Still no email from Teachers…

roked

I got a call yesterday from Teachers, seems my application(s) got blocked because I applied for both and they were asking me to pick one. I said I wanted both but kept saying that the 6.5 one is better and could not understand me wanting both. It seemed to be sorted and I got confirmation on email for both accounts applications.

Today I have got two sign ons though, which is weird, cant understand why they cant be under one, better than nothing. Now to try and fund them.

Bridlington1

https://forums.moneysavingexpert.com/discussion/comment/82023618#Comment_82023618

I've not had an email from Teachers BS either.

I'm going to make the same plea I've made for other building societies in the past though which is please do not pester them for updates at this stage. Behind the scenes there's probably some poor sod rushed off their feet trying to get through all these applications as quickly as they can. If people start phoning for updates it only takes away time which would've been spent dealing with the application thus slowing things down further.

I've been in similar positions at work and trust me there's nothing more irritating than trying to get on with work but then people are phoning you every 2 minutes asking you for updates. Also if any of their staff email you please do not reply just to say "thank you", as it's another email they have to process and really irritates me at work so may well do the same for them.

My approach is therefore simply going to be "do nothing and wait for them to contact me" so that they can get on with it.

KneadtheDough

https://forums.moneysavingexpert.com/discussion/comment/82023628#Comment_82023628

Agreed. And who knows, it might even put off a lot of smaller building societies opening their doors to 'all' again with the more lucrative savings accounts. Just a thought…

clairec666

https://forums.moneysavingexpert.com/discussion/comment/82023628#Comment_82023628

Very good point. With smaller building societies it's easy to forget they've not got a big workforce. I've got my login details etc. but won't fund it until next week, when hopefully things have died down a little after the initial mad rush of applications. My "drip-feed" account is currently the Santander Edge saver earning 6%, so I'm hardly missing out on much interest!

Admittedly I've sent pointless "thank you" email because I think it's polite, so point taken.

Bridlington1

https://forums.moneysavingexpert.com/discussion/comment/82023744#Comment_82023744

I understand why people think it's polite but if you're dealing with dozens of people in a day and you're busy these emails can get on your nerves.

Moreover depending on the system they're using to deal with the emails, if you reply with a "thank you" email it can make the person who dealt with your request look bad as it reopens the call again, meaning that if managers are looking at performance statistics it looks as though it took longer to resolve your issue than it actually did, therefore making the staff member look as though they're not dealing with issues in a timely manner.

So yes, please don't reply to customer service staff with "thank you".

topyam

Teachers

Will just wait - am using here for progress updates!

topyam

Principality

Many here going for the new 5% 1 yr?

What's chances of there being a new 6 month one coming? At a better rate, as the 1 yr was up on the previous offering? Or are those days over?

Kinda optimistic as the Teachers offering was a decent rate