Universal credit claim review phone call. What to expect?

TimeLord1 · 20 January at 8:52PM

NedS said:

TimeLord1 said:

I don't know if they're changing the format of how you can upload; I think it's 16 JPEG images or a PDF link, all in one app. I can't remember what I sent them last year. Where they find the time to look at everyone's information and get it sorted, I think it has to be very basic. Judging by the prompt response.

Yes, each ToDo requesting evidence can only accept up to a maximum of 16 attachments or files. If you need to upload more, then they can create more ToDo's. For example, if they request 3 years' worth of monthly bank statements (36 monthly statements), then they would need to create 3 ToDo's to allow for all 36 attachments (and you may need to request this).
Attachments can usually be in PDF or image (e.g., JPEG) format.

Three years you can imagine the amount of images and wondering if you already took a photo and added it.

born_again · 21 January at 11:57AM

Spoonie_Turtle said:

I merged PDFs to save having to request extra to-dos, if that helps. There are several free programs / apps available for various operating systems and types of devices.

Hi. Can you share the ones you use please 😍

TimeLord1 · 21 January at 12:01PM

PDF gear through Google Play I used but you can use word also.

TimeLord1 · 21 January at 12:14PM

If you have any old savings building society books, they like them showing the name, address, and account number, which is hard with a book, so it might be easier to get it updated and mini statements.

Spoonie_Turtle · 21 January at 5:07PM

TimeLord1 said:

PDF gear through Google Play I used but you can use word also.

I also used PDF Gear on my (Android) phone. It wasn't the simplest ever but it did the job.
On my laptop I use PDF 24 (or 24 Create, I'm not sure what it's called now).

TimeLord1 · 21 January at 5:14PM

Spoonie_Turtle said:

TimeLord1 said:

PDF gear through Google Play I used it, but you can use the word also.

I also used PDF Gear on my (Android) phone. It wasn't the simplest ever, but it did the job.
On my laptop I use PDF 24 (or 24 Create, I'm not sure what it's called now).

They also do an editor version like you I had to play around with it. I used to use Gmail to link to doc/files then altered images. It's years since I used word mainly Chromebook nowadays.