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Warm Home Discount 2025/2026 now being credited to some accounts.

Newcad
Newcad Posts: 2,064 Forumite
1,000 Posts Third Anniversary Name Dropper Photogenic
edited 22 October 2025 at 9:14AM in Benefits & tax credits
This morning I have been credited by my energy supplier, OVO, with the WHD for winter 2025-26.
It's shown here on my 'Live' balance in the 'Other Charges' as a minus - you may find that slightly confusing but it's just the way the billing is set out - Because a minus-charge is a credit.
(PS. The £7.14 has been credited seperately against the VAT payable this month).

«1345

Comments

  • Robbie64
    Robbie64 Posts: 2,369 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Nothing as yet on my account. I'm with EDF.
    Looking back to last year, I notice that the Warm Home Discount was applied to my account on 15 October 2024 so hopefully it won't be too long before I receive it for this year.
  • luvchocolate
    luvchocolate Posts: 3,488 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    I'm with octopus and only because eligible this year due to housing benefit now being included 
  • Newcad
    Newcad Posts: 2,064 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic
    Like I say, it was quite surprising to see it credited to my account so early.
    The general advice is 'sometime between November and March'.
    But different companies do things differently 
  • nannytone_2
    nannytone_2 Posts: 13,014 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Mine has been paid by EON.
    I didn't qualify for it last year
  • NedS
    NedS Posts: 5,324 Ambassador
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Ours was credited on 30th October last year, by Octopus.
    We were previously with OVO (until spring 2024) and as I recall they were always pretty prompt in crediting it (Oct/Nov time).

    I am a Forum Ambassador and I support the Forum Team on the Benefits & tax credits, Heat pumps and Green & Ethical MoneySaving forums. If you need any help on those boards, do let me know. Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
  • luvchocolate
    luvchocolate Posts: 3,488 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    Mine has been paid by EON.
    I didn't qualify for it last year
    Hi I'm with Octopus and like you I didn't qualify last year....since it now includes housing benefit I'm hoping i will this year may I ask if you received any notification from DWP to say you qualify?
  • dp1
    dp1 Posts: 2,256 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Mine has been paid by EON.
    I didn't qualify for it last year
    Hi I'm with Octopus and like you I didn't qualify last year....since it now includes housing benefit I'm hoping i will this year may I ask if you received any notification from DWP to say you qualify?
    Hi I'm with Eon and I get an email from them yesterday saying it had been paid into my account, nothing from DWP. I didn't get it last year either x
  • nannytone_2
    nannytone_2 Posts: 13,014 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Mine has been paid by EON.
    I didn't qualify for it last year
    Hi I'm with Octopus and like you I didn't qualify last year....since it now includes housing benefit I'm hoping i will this year may I ask if you received any notification from DWP to say you qualify?
    No notification.  I only checked because of Newcads post
  • luvchocolate
    luvchocolate Posts: 3,488 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    Mine has been paid by EON.
    I didn't qualify for it last year
    Hi I'm with Octopus and like you I didn't qualify last year....since it now includes housing benefit I'm hoping i will this year may I ask if you received any notification from DWP to say you qualify?
    No notification.  I only checked because of Newcads post
    Thank you I e mailed octopus for clarification and was told if eligible would receive notifications from DWP..the government site says the same. 
    I'll wait and see with fingers crossed 🤞 
    I mentioned before Octopus were very generous last year when we lost winter fuel payments...so not complaining 
  • Newcad
    Newcad Posts: 2,064 Forumite
    1,000 Posts Third Anniversary Name Dropper Photogenic
    edited 23 October 2025 at 10:39AM
    Remember that there are different rules depending on whether you live in England/Wales or in Scotland:
    AFAIK you will not get any notification from the DWP if you are in England/Wales. If you qualify then the credit is just made automatically by your supplier.
    You should get notification from the DWP if you are in Scotland and in the Scottish 'Core Group' - that is if you get the Guarantee Credit element of Pension Credit.
    The guidance linked above says:

    If you’re on a low income in Scotland

    You do not need to apply if you get the Guarantee Credit element of Pension Credit. You’ll automatically get a letter telling you about the discount if you’re eligible.

    Otherwise, you’ll need to apply directly to your energy supplier.




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