Here I go again ….

WiserMiser

Those tariffs are scams by EDF.  They're just variable tariffs but with high exit fees.

'Fixed' means that the kWh price and daily charge must both be fixed for the duration, FULL STOP.

You can't claim it's a fixed tariff and then try to wriggle out by following it up with a contradiction.

Complain to the Advertising Standards Authority and the Ombudsman.

Scot_39

vienna28 said:

Slightly off topic.  Scot_39, I recall you telling me a couple of months ago that your E10 off peak rate with Eon had risen to a whopping 19p.  What is your new off peak rate in July?

As of 2am this morning no change notified.

Will check later.

But i was only expecting c1.6p less or around that based on Ofgem PC 2 cap change

I cannot get snug on smets1 though.

Scot_39

Rosie1001 said:

Thank you , I had a funny feeling they were , when I asked the guy he said E10  but he wasn’t sure

I said I wanted confirmation of this before I switched to it 

So that will be e10 a tariff thry say discontinued from tomorrow - really.

Did you record the call ?

Get that in writing ?

Rosie1001

Scot_39 said:

Rosie1001 said:

Thank you , I had a funny feeling they were , when I asked the guy he said E10  but he wasn’t sure

I said I wanted confirmation of this before I switched to it 

So that will be e10 a tariff thry say discontinued from tomorrow - really.

Did you record the call ?

Get that in writing ?

Didn’t think to record the call , asked for email confirmation but it doesn’t tell me the timings only the price 

I have asked for a more detailed description of the tariffs … see if I get it 

The language barrier was difficult and I asked a few times for clarification but he was not sure he said 

if I can’t keep eco 10 or even eco 9 I’m going to octopus , who were very clear and concise on the phone 

QrizB

You seem to have been offered an E7 tariff. If you're lucky, EDF won't change your meter timings and you'll get E7 prices on E10 times - but your experience back in April makes me think they'll send the new timings out and you'll have E7 hours too.

I agree with vienna28 that the 9p Snug rate will save you a small fortune. That's 5p/kWh less than EDF's E7 off-peak, which on 9000kWh is a saving of £450 a year.

Scot_39

I would hope EDF wouldnt transmit E7 rates / timings until the "we will maintain to" 29th end of switch notice.

But I would imagine it will be changed.

[And given supplier competence I wouldnt like to guarantee they wont repeat the Apr 1st problem.]

Some suppliers used to accept old E10 pre smart meters and bill at E7 rates (Octopus iirc was one for the odd one or two - same for some twin meter installs).

From posts on the old economy10 com site reportedly took a fraction of off peak units and moved them back to peak on bills - some the full 30% iirc - which seemed a little unfair.

Rosie1001

I have emailed them again 

I have asked for the timings .. but like you say , I think its eco 7 as well 

I’m surprised I got the letter to be honest , it was aimed at people who are on the RTS meters apparently 

I know a Scottish MP has emailed EDF and asked about this , I’m in a Facebook group for complex metering and It’s been posted in there 

It’s an absolute sh@t show , so many people have been put on very expensive tariffs from today through no fault of their own 

Rosie1001

From his Facebook page 

Rosie1001

Update ….

EDF are no longer supporting any other economy tariffs except for economy 7 , I’ve just spoken to someone who seemed to know what she was talking about 

 In my case is midnight until 7 am , no afternoon boost at all 

I am now going to change suppliers to octopus

Scot_39

Please let us know how you get on.

In terms of them controlling your meter switching under Snug.