Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it

HillStreetBlues

clairec666 said:

jwball said:

My friend didn't get it, despite having done a current account switch before the 31st March and having over £100 in savings with them.  He contacted them but they weren't bothered and said he didn't qualify.

There were some specific criteria to qualify, which included making a certain number of deposits and debit card spends in 2 of the first 3 months of the year, so presumably your friend hadn't done these

Those terms don't apply if you did a full switch between 1st Jan- 31st Mar.

clairec666

HillStreetBlues said:

clairec666 said:

jwball said:

My friend didn't get it, despite having done a current account switch before the 31st March and having over £100 in savings with them.  He contacted them but they weren't bothered and said he didn't qualify.

There were some specific criteria to qualify, which included making a certain number of deposits and debit card spends in 2 of the first 3 months of the year, so presumably your friend hadn't done these

Those terms don't apply if you did a full switch between 1st Jan- 31st Mar.

Ah, I missed that bit. Worth chasing up with Nationwide.

PRAISETHESUN

jwball said:

My friend didn't get it, despite having done a current account switch before the 31st March and having over £100 in savings with them.  He contacted them but they weren't bothered and said he didn't qualify.

When was the switch completed? It needed to complete between 01Jan-31Mar to qualify. Also, was it a full CASS switch from another bank into an eligible Nationwide account, which closed their account at the other bank?

slinger2

jwball said:

clairec666 said:

jwball said:

My friend didn't get it, despite having done a current account switch before the 31st March and having over £100 in savings with them.  He contacted them but they weren't bothered and said he didn't qualify.

There were some specific criteria to qualify, which included making a certain number of deposits and debit card spends in 2 of the first 3 months of the year, so presumably your friend hadn't done these

Or by carrying out a full current account switch before the 31st March which meant the transactions didn't apply.

Yes: "You do not need to have met the above requirements if you completed a switch to your account using the Current Account Switch Service between 1 January 2025 and 31 March 2025."

Deru

I received an SMS yesterday plus money in my account yesterday.

jwball

PRAISETHESUN said:

jwball said:

My friend didn't get it, despite having done a current account switch before the 31st March and having over £100 in savings with them.  He contacted them but they weren't bothered and said he didn't qualify.

When was the switch completed? It needed to complete between 01Jan-31Mar to qualify. Also, was it a full CASS switch from another bank into an eligible Nationwide account, which closed their account at the other bank?

Switch was done mid-March.
Yes full CASS switch, old account closed.
Nationwide aren't interested which is disappointing as he's met the criteria.

Nebulous2

jwball said:

PRAISETHESUN said:

jwball said:

My friend didn't get it, despite having done a current account switch before the 31st March and having over £100 in savings with them.  He contacted them but they weren't bothered and said he didn't qualify.

When was the switch completed? It needed to complete between 01Jan-31Mar to qualify. Also, was it a full CASS switch from another bank into an eligible Nationwide account, which closed their account at the other bank?

Switch was done mid-March.
Yes full CASS switch, old account closed.
Nationwide aren't interested which is disappointing as he's met the criteria.

Nationwide customer service tends to be ponderous and slow, they usually get there eventually however. 

I have a friend who didn't get the earlier £50. They couldn't make headway online, or by phone, so made a branch visit to discuss. They got their £50 and another £50 compensation. 

It's worth persevering. 

steven141

You could always get the account holder to go to a branch. They may be able to help. My previous experience with them in branch has been great.

WillPS

jwball said:

PRAISETHESUN said:

jwball said:

My friend didn't get it, despite having done a current account switch before the 31st March and having over £100 in savings with them.  He contacted them but they weren't bothered and said he didn't qualify.

When was the switch completed? It needed to complete between 01Jan-31Mar to qualify. Also, was it a full CASS switch from another bank into an eligible Nationwide account, which closed their account at the other bank?

Switch was done mid-March.
Yes full CASS switch, old account closed.
Nationwide aren't interested which is disappointing as he's met the criteria.

Get them to open a complaint. That'll get it dealt with.

Make sure they include the poor service they've received with regards to being told they aren't eligible even though it's plain in the terms that they should've been.

Ordinary_Yet_Unique

My £100 arrived on the 18th June. A useful addition to the Cash ISA!