Update MSE Email Address

Jan_B

I've got a new email address. I've managed to update my MSE Forum address but can't find where to edit it on the actual MSE site.

Dobbibill

If you want to change it for the weekly email, I found this info.

What if I change my email address?

You can remove your old address by doing the same as in the question "How do I stop getting the email?" above then entering your new email address, ticking the 'Get It' button and clicking 'Go'.

If this doesn't work, you can contact datarequest@moneysavingexpert.com and request the change. Please ensure you include the original email address in the message.

If you want to change it for the energy credit club, I found this info.

How do I change my Credit Club email address?

Updated over 7 months ago

At the moment, it isn't possible to change your email address from within your Credit Club settings as it forms part of the verification we do on your account.

This means that if you'd like your alerts to go to a different email address, you'd need to log in to your account using your old email address, then delete your account (via the settings menu). You can then set up a new account using your new email address.

It does seem like there's no easy way to just 'change' it.

Hope you get it sorted. 

patternsandshapes

Hello, I kind of have the opposite problem - I can't find how to edit my email for the forum. On my edit profile page it says I "don't have permission" to edit my email ??

Dobbibill

The email edit is temporarily unavailable I believe from a recent post by one of the MSE forum Team. If you email forumteam@moneysavingexpert.com they will be able to advise you and/or change it for you. 

patternsandshapes

Thanks Dobbibill, I'll look in to that - my current email is changing so I wanted to make sure I kept it up to date here too.

MACKEM99

Does anyone have a link to change my email address. On my account it only gives the option to change password?

Thanks

MSE_James

To update your MSE Forum account's associated email address, go here and click the pencil next to your email address

MACKEM99

https://forums.moneysavingexpert.com/discussion/comment/82035286#Comment_82035286

Did that ....validation failed. Tried 3 times. That's why I posted question. Tried again today same result on my kindle and pc.

MSE_James

If you still have access to your old email address, please email us at forumteam@moneysavingexpert.com and we'll try to help further.

NB you need to enter your password on the screen to edit the email address - you're not trying to type the new email address into the password box are you?

MACKEM99

https://forums.moneysavingexpert.com/discussion/comment/82035476#Comment_82035476

No. The new email address first and the password below. I will use the email you option next.