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Refund due after material change to ticket?

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Comments

  • QuietQuillet
    QuietQuillet Posts: 40 Forumite
    Seventh Anniversary 10 Posts
    OP's previous thread was just for a change of mind

    Insurance company refusing to refund — MoneySavingExpert Forum
    Different event
  • QuietQuillet
    QuietQuillet Posts: 40 Forumite
    Seventh Anniversary 10 Posts
    Okell said:
    And he found "... the law on this incredibly annoying and ridiculous."

    I think the OP needs to exercise a little more discretion before committing to buy concert tickets...
    I bought in good faith for this event. If you can't keep the product as promised, don't advertise it
  • QuietQuillet
    QuietQuillet Posts: 40 Forumite
    Seventh Anniversary 10 Posts
    Thank you to all who have given advice as requested. TM are still making a decision. Nothing further can be done rn
  • Tucosalamanca
    Tucosalamanca Posts: 967 Forumite
    500 Posts Third Anniversary Photogenic Name Dropper
    Another case of buyer's remorse and now seeking a 'get out'.

    Nobody buys a premium ticket on the strength of a glass of champagne and q&a session.

    I think this is a little harsh, without commenting on the OP, some people are very fanatical about bands (or famous people in general), if, back in the day, there was a ticket to see Michael Jackson that included a glass of champagne with the guy some people would have sold their soul for that. 

    OP still gets to meet the artist(s)

    One (1) Standing Event Ticket
    ⁃ Individual Photo Opportunity and Meet &
    Greet
    Preshow Champagne Toast with the act
    ⁃ Exclusive Guided Stage Tour
    Access to Preshow Soundcheck and Q&A
    - Signed and Framed Vintage Style
    Poster
    ⁃ Curated Merchandise Pack
    ⁃ One Commemorative VIP Laminate, Signed
    ⁃ Venue First Entry (where available)
    ⁃ On Site VIP Host
  • born_again
    born_again Posts: 20,198 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Okell said:
    And he found "... the law on this incredibly annoying and ridiculous."

    I think the OP needs to exercise a little more discretion before committing to buy concert tickets...
    I bought in good faith for this event. If you can't keep the product as promised, don't advertise it
    Except that things change. This could be the artist that has pulled the no longer avaiable events. 
    Life in the slow lane
  • Jenni_D
    Jenni_D Posts: 5,427 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    Glad you got a good result. As many here won't believe you (some can be like that), could you post a redacted copy of TM's response please?
    Jenni x
  • MeteredOut
    MeteredOut Posts: 2,992 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Jenni_D said:
    Glad you got a good result. As many here won't believe you (some can be like that), could you post a redacted copy of TM's response please?
    I suspect they'll have worded it as a gesture of goodwill rather than an acceptance of a breach of their own T&Cs.
  • QuietQuillet
    QuietQuillet Posts: 40 Forumite
    Seventh Anniversary 10 Posts
    Thanks for your patience, and I apologise for the delay in getting back to you. 
     
    I've refunded your booking [redacted]for you. A total of [redacted] has been credited to your original payment card ending in [redacted] and should show in your account within 5 working days. 
    Any paper or digital tickets already received have now been voided and can't be used to gain entry to the show.
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