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Refund due after material change to ticket?
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Comments
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Yes, that's exactly what I meant0
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QuietQuillet said:From memory i think it was the same for both tickets. Failing s75 and chargeback. If tm decline a refund I'll take it to star
I think you have very little chance of getting a full refund and, if both tickets cost the same, I'm not sure on what basis you would claim a partial refund for the removed extras. I think you have placed greater value on those extras than the pricing structure indicates they are worth. Buying a second ticket solely for the two extras that happen to have been the two removed may not have been a good decision.
Is there any other way you can try to cut your losses?0 -
Another case of buyer's remorse and now seeking a 'get out'.
Nobody buys a premium ticket on the strength of a glass of champagne and q&a session.
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QuietQuillet said:cw8825 said:This appears to be one of those threads were OP has already decided they are right and is looking for validation rather than advice.For what it’s worth I agree what others have said a full refund is unlikely you could argue a part refund but it’s going to be hard to prove the value of what was removed.
I still don't understand how a company can sell a product and then change the content of it. That really doesn't make any sense to me0 -
Tucosalamanca said:Another case of buyer's remorse and now seeking a 'get out'.
Nobody buys a premium ticket on the strength of a glass of champagne and q&a session.0 -
Okell said:QuietQuillet said:From memory i think it was the same for both tickets. Failing s75 and chargeback. If tm decline a refund I'll take it to star
I think you have very little chance of getting a full refund and, if both tickets cost the same, I'm not sure on what basis you would claim a partial refund for the removed extras. I think you have placed greater value on those extras than the pricing structure indicates they are worth. Buying a second ticket solely for the two extras that happen to have been the two removed may not have been a good decision.
Is there any other way you can try to cut your losses?0 -
QuietQuillet said:Tucosalamanca said:Another case of buyer's remorse and now seeking a 'get out'.
Nobody buys a premium ticket on the strength of a glass of champagne and q&a session.
That might be the sort of thing that you would do, but I tend to agree with @Tucosalamanca.
The fact that you did it doesn't mean that TM or a court would consider it reasonable to award you even a partial refund - if the cost of the tickets was the same - let alone a full refund.
But I'm not a lawyer so by all means continue to pursue TM and/or a s75 claim and see if you succeed. Someone might decide you have a fair point and a valid claim.
Good luck with that.
Out of curiosity, who is the act that led you to do this?QuietQuillet said:Okell said:QuietQuillet said:From memory i think it was the same for both tickets. Failing s75 and chargeback. If tm decline a refund I'll take it to star
I think you have very little chance of getting a full refund and, if both tickets cost the same, I'm not sure on what basis you would claim a partial refund for the removed extras. I think you have placed greater value on those extras than the pricing structure indicates they are worth. Buying a second ticket solely for the two extras that happen to have been the two removed may not have been a good decision.
Is there any other way you can try to cut your losses?0 -
OP's previous thread was just for a change of mind
Insurance company refusing to refund — MoneySavingExpert Forum1 -
And he found "... the law on this incredibly annoying and ridiculous."
I think the OP needs to exercise a little more discretion before committing to buy concert tickets...1 -
Tucosalamanca said:Another case of buyer's remorse and now seeking a 'get out'.
Nobody buys a premium ticket on the strength of a glass of champagne and q&a session.Ergates said:An event isn't really a product and, as such, is treated differently. A degree of leeway is given because things can change that are outside the control of the organiser and/or make no significant difference to the event.
The point is right to vary and the guidance on this is clear that terms should be explicit on what may change and when so the consumer can anticipate as much as possible such at the time of forming the contract and for fairness to be achieved there should be a right to cancel when something changes.
I'm sure OP has read the CMA guidance, it's just a question of whether they want to put it to the test (would TM even decide to defend?)In the game of chess you can never let your adversary see your pieces1
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