eBay simple delivery (merged)

savergrant

RedImp_2 said:

WLM21 said:

I have sold a heavy book, just under 2 kg in weight, before packaging.

I listed it to go with EVRi, in the 2-5 kg category, knowing I could find a decent-sized box, add some packing material and hey-presto, all parcelled up and ready to go

Now, it has been sold, I see eBay have changed the listing to simple delivery, with a Royal Mail price of £3.38.

Will this cover the cost. I am sure with a box, (yet to find) it will be over 2kg.

At least with 'pre simple delivery' listings, I could see what I charged the buyer. If I had charged too low, I simply took the hit, but learnt for the future.

Now I hope there isn't a fee to pay by the buyer, if the item is over 2kg

Provided you selected the correct category should be no issue (should have been medium parcel if over 2kg)

If the item was listed before the days of simple delivery it wouldn't necessarily prompt you to enter size and weight. If ebay have now estimated these incorrectly you are covered, however if you have overriden ebay recommendations you may be surcharged. What does the service come up with when you go to generate the label?

Interestingly enough £3.38 was what ebay charged a buyer for one of my simple delivery items, a portable dvd player which I listed as 2-5kg.

soolin

WLM21 said:

I have sold a heavy book, just under 2 kg in weight, before packaging.

I listed it to go with EVRi, in the 2-5 kg category, knowing I could find a decent-sized box, add some packing material and hey-presto, all parcelled up and ready to go

Now, it has been sold, I see eBay have changed the listing to simple delivery, with a Royal Mail price of £3.38.

Will this cover the cost. I am sure with a box, (yet to find) it will be over 2kg.

At least with 'pre simple delivery' listings, I could see what I charged the buyer. If I had charged too low, I simply took the hit, but learnt for the future.

Now I hope there isn't a fee to pay by the buyer, if the item is over 2kg

The label page shows the weight in the box, before you print label. 

RedImp_2

savergrant said:

RedImp_2 said:

WLM21 said:

I have sold a heavy book, just under 2 kg in weight, before packaging.

I listed it to go with EVRi, in the 2-5 kg category, knowing I could find a decent-sized box, add some packing material and hey-presto, all parcelled up and ready to go

Now, it has been sold, I see eBay have changed the listing to simple delivery, with a Royal Mail price of £3.38.

Will this cover the cost. I am sure with a box, (yet to find) it will be over 2kg.

At least with 'pre simple delivery' listings, I could see what I charged the buyer. If I had charged too low, I simply took the hit, but learnt for the future.

Now I hope there isn't a fee to pay by the buyer, if the item is over 2kg

Provided you selected the correct category should be no issue (should have been medium parcel if over 2kg)

If the item was listed before the days of simple delivery it wouldn't necessarily prompt you to enter size and weight. If ebay have now estimated these incorrectly you are covered, however if you have overriden ebay recommendations you may be surcharged. What does the service come up with when you go to generate the label?

Interestingly enough £3.38 was what ebay charged a buyer for one of my simple delivery items, a portable dvd player which I listed as 2-5kg.

Although it has been in operation for 5 months so I don’t think that’s possible!

savergrant

RedImp_2 said:

savergrant said:

RedImp_2 said:

WLM21 said:

I have sold a heavy book, just under 2 kg in weight, before packaging.

I listed it to go with EVRi, in the 2-5 kg category, knowing I could find a decent-sized box, add some packing material and hey-presto, all parcelled up and ready to go

Now, it has been sold, I see eBay have changed the listing to simple delivery, with a Royal Mail price of £3.38.

Will this cover the cost. I am sure with a box, (yet to find) it will be over 2kg.

At least with 'pre simple delivery' listings, I could see what I charged the buyer. If I had charged too low, I simply took the hit, but learnt for the future.

Now I hope there isn't a fee to pay by the buyer, if the item is over 2kg

Provided you selected the correct category should be no issue (should have been medium parcel if over 2kg)

If the item was listed before the days of simple delivery it wouldn't necessarily prompt you to enter size and weight. If ebay have now estimated these incorrectly you are covered, however if you have overriden ebay recommendations you may be surcharged. What does the service come up with when you go to generate the label?

Interestingly enough £3.38 was what ebay charged a buyer for one of my simple delivery items, a portable dvd player which I listed as 2-5kg.

Although it has been in operation for 5 months so I don’t think that’s possible!

It most certainly is possible, I have a lot of things listed from before the rollout which, until the recent expansion to £20, I couldn't amend or list similar items to without accepting simple delivery. Although interestingly I don't think any of my pre-existing listings ever changed automatically (I still have the odd yodel postage listing which gave me a problem when my local drop shop stopped accepting them).
The poster says the listing has been changed to SD by ebay;

"Now, it has been sold, I see eBay have changed the listing to simple delivery, with a Royal Mail price of £3.38."

My understanding is that any new listing for a parcel sized item since feb was SD only, but that the process of automatically changing them over is very hit-and-miss 

messia07

My first use of ebay simple delivery (Royal Mail) wasn’t the best. 

I posted an expensive technology item off but the buyer  opened a case against me due to non delivered item, 4 days after I handed it to the post office and posted off (Monday).. the parcel did arrive (Saturday) and the case was closed. 

One thing I learnt, is not to click on eBay, generate label /QR code until the day you are going to post the item on the eBay system it looks like you started the posting process but one main problem is that the eBay estimated delivery times is not realistic. They expect Royal Mail to deliver parcels in 2-3 days when it normally takes 5 working days.

One question, should I leave eBay feedback now or should I wait until the buyer leaves it for me?

noitsnotme

messia07 said:

One question, should I leave eBay feedback now or should I wait until the buyer leaves it for me?

I would leave it and see what the buyer does.

As a buyer I don't care if sellers don't leave me any feedback.  In fact I never check whether they do or not.