eBay simple delivery (merged)

TimeLord1

The buyer also needs to submit photos to subscribe and substantiate the claim. As I've stated previously this system could end up being very costly to eBay.

XzavierWalnut

soolin said:

XzavierWalnut said:

Am I missing something here?
Just sold an item, but looks like I am not getting the postage amount, only the cost of the item.

Was this a simple delivery item? If so then ebay provide a pre paid label , you don't see the money for it at all. If the listing was set up as buyer pays, then they have pad ebay for the listing, if it was seller pays/free delivery then you will be charged.

Thanks. I see what you mean. I do not pay anything towards postage. First time this has happened for me.
 I will now need to incorporate cost of packaging into my listings now.

savergrant

XzavierWalnut said:

soolin said:

XzavierWalnut said:

Am I missing something here?
Just sold an item, but looks like I am not getting the postage amount, only the cost of the item.

Was this a simple delivery item? If so then ebay provide a pre paid label , you don't see the money for it at all. If the listing was set up as buyer pays, then they have pad ebay for the listing, if it was seller pays/free delivery then you will be charged.

Thanks. I see what you mean. I do not pay anything towards postage. First time this has happened for me.
 I will now need to incorporate cost of packaging into my listings now.

If the listing was 'freepost' ebay will charge you for the label. If not the buyer will have paid ebay, who will deduct this before paying you. Here is one item I sold;

"

What your buyer paid

Subtotal

£4.10

Buyer Protection fee

£0.89

Postage*

£2.45

VAT*

£0.49

---

Order total**

£7.93

What you earned

Order total

£7.93

eBay collected from buyer

Buyer Protection fee

-£0.89

Postage

-£2.45

VAT

-£0.49

Selling costs

Transaction fees

£0.00

Postage label

£0.00

---

Order earnings

£4.10"

XzavierWalnut

I have posted it now, and Ebay have charged the buyer for the postage.
Wish they had just left things the way they used to be.

messia07

The problem with posting parcels genuinely, is that even Royal Mail will simply dump parcels at the front door if you don’t select / pay  a postage service which requires a signature.. that’s where I feel uneasy with posting items through eBay’s simple delivery.

in the past, I would even upgrade the postage myself, paying extra for signed or insured postage, just to make sure the parcel gets to the buyer safely. now I can’t do that.

does anyone know. If I post a small parcel via eBay / Royal Mail’s simple delivery  (value £40-100), is the parcel 100% insured? ..I can imagine myself posting an antique via SD and it gets left on a doorstep and goes missing.

soolin

messia07 said:

The problem with posting parcels genuinely, is that even Royal Mail will simply dump parcels at the front door if you don’t select / pay  a postage service which requires a signature.. that’s where I feel uneasy with posting items through eBay’s simple delivery.

in the past, I would even upgrade the postage myself, paying extra for signed or insured postage, just to make sure the parcel gets to the buyer safely. now I can’t do that.

does anyone know. If I post a small parcel via eBay / Royal Mail’s simple delivery  (value £40-100), is the parcel 100% insured? ..I can imagine myself posting an antique via SD and it gets left on a doorstep and goes missing.

Please read some of the recent threads on here. Simple delivery covers the seller against loss from the moment the courier accepts it- if you have concerns about your items going missing then SD would be perfect for you.

Incidentally signed for was always a poor service as it had very limited compensation , whereas SD covers up to £750

noitsnotme

messia07 said:

The problem with posting parcels genuinely, is that even Royal Mail will simply dump parcels at the front door if you don’t select / pay  a postage service which requires a signature.. that’s where I feel uneasy with posting items through eBay’s simple delivery.

in the past, I would even upgrade the postage myself, paying extra for signed or insured postage, just to make sure the parcel gets to the buyer safely. now I can’t do that.

does anyone know. If I post a small parcel via eBay / Royal Mail’s simple delivery  (value £40-100), is the parcel 100% insured? ..I can imagine myself posting an antique via SD and it gets left on a doorstep and goes missing.

I sent many “signed for” items through my business in the past that were never signed for.  Stopped using it a long time ago for that reason as it was a waste of money.

chipp

I despair of simple delivery.  I sell perhaps a couple of low value items a month that I always used to send out post paid using UK 2nd class large letter, generally max 250 grams.  I discovered when I sold something on 17th July that simple delivery had been imposed upon me with no option to switch back to the old system.  Ebay completely ignored all of the size and weight info I had set up on the listing and charged me for a 1kg parcel.  I didn't use the label and on 18th bought postage from Royal Mail then requested a refund for the unused simple delivery.  No acknowledgement was received so thinking I'd done it wrong I spoke to ebay who talked me through what I should do (it was the same as I'd already done) but still no acknowledgement.  The item was delivered safely on 20th and I received positive feedback.  I requested a SD refund again, yet again no acknowledgement but this time I captured screen shots as proof.  Spoke to ebay yet again today and all the CSA could do was send a message to another dept.

Ebay allow 14 days to request a refund of unused SD.  Nobody at ebay can tell me even if my refund request is "in the system".  After tomorrow it will be too late to request the refund again.

I can live without the hassle involved in deriving a net income of perhaps £5 per month from my ebay sales.  Just as well I can take the hit on selling something at a loss too.  After 19 years (that's what the CSA told me today, he thanked me for my loyalty!) I have decided to stop selling on ebay.

shapala

soolin said:

messia07 said:

The problem with posting parcels genuinely, is that even Royal Mail will simply dump parcels at the front door if you don’t select / pay  a postage service which requires a signature.. that’s where I feel uneasy with posting items through eBay’s simple delivery.

in the past, I would even upgrade the postage myself, paying extra for signed or insured postage, just to make sure the parcel gets to the buyer safely. now I can’t do that.

does anyone know. If I post a small parcel via eBay / Royal Mail’s simple delivery  (value £40-100), is the parcel 100% insured? ..I can imagine myself posting an antique via SD and it gets left on a doorstep and goes missing.

Please read some of the recent threads on here. Simple delivery covers the seller against loss from the moment the courier accepts it- if you have concerns about your items going missing then SD would be perfect for you.

Incidentally signed for was always a poor service as it had very limited compensation , whereas SD covers up to £750

So I'm about to sell one of my old cameras which will be circa £650-700. Anyway, the buyer will likely be buying a label for RM 48 then, right? Is there no option for them to pay extra for RM 24 or Special Delivery, perhaps for their own peace of mind?

I have a biz a/c which is different in setting up courier options, of which I would opt for RM SD due to the value, but I bought this camera years ago for personal use hence I'd want to use my personal a/c.

Pollycat

shapala said:

soolin said:

messia07 said:

The problem with posting parcels genuinely, is that even Royal Mail will simply dump parcels at the front door if you don’t select / pay  a postage service which requires a signature.. that’s where I feel uneasy with posting items through eBay’s simple delivery.

in the past, I would even upgrade the postage myself, paying extra for signed or insured postage, just to make sure the parcel gets to the buyer safely. now I can’t do that.

does anyone know. If I post a small parcel via eBay / Royal Mail’s simple delivery  (value £40-100), is the parcel 100% insured? ..I can imagine myself posting an antique via SD and it gets left on a doorstep and goes missing.

Please read some of the recent threads on here. Simple delivery covers the seller against loss from the moment the courier accepts it- if you have concerns about your items going missing then SD would be perfect for you.

Incidentally signed for was always a poor service as it had very limited compensation , whereas SD covers up to £750

So I'm about to sell one of my old cameras which will be circa £650-700. Anyway, the buyer will likely be buying a label for RM 48 then, right? Is there no option for them to pay extra for RM 24 or Special Delivery, perhaps for their own peace of mind?

I have a biz a/c which is different in setting up courier options, of which I would opt for RM SD due to the value, but I bought this camera years ago for personal use hence I'd want to use my personal a/c.

Some items are not eligible for 'simple delivery'.
So far I've found silver jewellery and trainers (bizarrely shoes, boots and sandals are so go figure) not eligible for SD.
You might find that your camera is also ineligible.