new octopus 14mth fix

Mum161111

It has the potential to be a bit mind boggling but really glad that there is choice and the option of changing - penalty free.

phs12

I'm going to do this but would like to start on 1st April. Anyone that's done this, do you get to choose a start date when you go through the online process? 

northernstar007

phs12 said:

I'm going to do this but would like to start on 1st April. Anyone that's done this, do you get to choose a start date when you go through the online process? 

you can start the process  off now, you will then get a emai to confirm your new tariff then its good to go
so if i was you request the new deal now then confirm it on the email you get on the day you want to switch (1st april) the switch will be instant

bob2302

northernstar007 said:

phs12 said:

I'm going to do this but would like to start on 1st April. Anyone that's done this, do you get to choose a start date when you go through the online process? 

you can start the process  off now, you will then get a emai to confirm your new tariff then its good to go
so if i was you request the new deal now then confirm it on the email you get on the day you want to switch (1st april) the switch will be instant

I switched my gas just after midnight when my Tracker contract ended. I was expecting them to backdate it a few minutes, but i ended up spending a day on Flexible. 

Chrysalis

northernstar007 said:

Slinky said:

For crying out loud, where have Octopus hidden the change single tariff option? I find their website hard to navigate sometimes!

www.octopus.energy/dashboard/accounts/account number/tariff-renewal/#/

stick your acc number where i've put "account number"

Why isnt there a link to do this?

How cheap is the new fix compared to the Jan 2025 version?
My existing gas fix is 5.99 kWh and 29.43 SC
New fix is 5.74p kWh and 31.15 SC
We are approaching end of March.
If I average 40-60 kWh per month for hot water, this will save a estimated 12p for the kWh rate.
The increased SC will cost an extra around 51p for a 30 day month.
So its a loss for the spring/summer/autumn.

Over a year it is approx an extra £6 SC, and I am surprised how low the saving is even for a peak winter month, I used slightly over 1000 kWh in January, which cost me £61 on my current fix (as reported by app, the actual cost was different as some of it was on tracker), in the busiest month this kWh change would only save me about £3.  It is pretty much break even, the advantage is basically an extended life for the fix.  On my old boiler with its 3kWh per day pilot light it would have been a saving.

QrizB

Chrysalis said:

northernstar007 said:

Slinky said:

For crying out loud, where have Octopus hidden the change single tariff option? I find their website hard to navigate sometimes!

www.octopus.energy/dashboard/accounts/account number/tariff-renewal/#/

stick your acc number where i've put "account number"

This gives me a 404

Did you type your account number into the URL before pressing enter, per the instructions?

Telegraph_Sam

The system seemed to work for me after 404-ing once I had inserted my a/c no as instructed.  But I am sure that on the web site there is a button for tariff switches, you just have to find it.

For me the latest 14-M fix would save me £29 p.a. overall compared with Jan 2025 electric. For gas the overall savings would be £16 p.a. but that is against Jan 23 v 1.

Chrysalis

QrizB said:

Chrysalis said:

northernstar007 said:

Slinky said:

For crying out loud, where have Octopus hidden the change single tariff option? I find their website hard to navigate sometimes!

www.octopus.energy/dashboard/accounts/account number/tariff-renewal/#/

stick your acc number where i've put "account number"

This gives me a 404

Did you type your account number into the URL before pressing enter, per the instructions?

The post has been edited, I put the account number in the wrong portion of the url.   We shouldnt be needing to do this, there should be a simple link for single tariff switching.

northernstar007

Chrysalis said:

QrizB said:

Chrysalis said:

northernstar007 said:

Slinky said:

For crying out loud, where have Octopus hidden the change single tariff option? I find their website hard to navigate sometimes!

www.octopus.energy/dashboard/accounts/account number/tariff-renewal/#/

stick your acc number where i've put "account number"

This gives me a 404

Did you type your account number into the URL before pressing enter, per the instructions?

The post has been edited, I put the account number in the wrong portion of the url.   We shouldnt be needing to do this, there should be a simple link for single tariff switching.

and also safeguarding yourself of any future rises for 14 months also if a cheaper deal comes along you can jump on that 

Telegraph_Sam

This is what the web site  has to say over changing tariffs

Tariffs

You can normally change tariffs on your online account.

1. Log in to your Octopus account

2. Click 'Change my tariff': it's one of the first options under your account balance.

3. There, you can compare your energy costs on your current tariff to our other available tariffs.

4. If you see an option you like, you'll be able to switch to it yourself online.

What if I can't see the option to move tariff?

You'll be able to see this option if you're on a variable tariff (like Flexible Octopus), or if you're on another fixed tariff and within 45 days of the end of your contract.

I'm not sure that I believe them