We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Smart meter for storage heaters

Options
1235720

Comments

  • Rosie1001
    Rosie1001 Posts: 561 Forumite
    Seventh Anniversary 500 Posts Photogenic Name Dropper
    Another person on the group I’m in had a failed meter installation by Scottish power today

    she’s got the same horseman meter as I’ve got , she said she’s got extra wires and engineer said it can’t be done …I’ve cropped her picture to show meter

     
  • Phones4Chris
    Phones4Chris Posts: 1,228 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    @Rosie1001 without confirmation about where those cables go/come from (ie. seeing an uncropped picture), we can't be certain. BUT based on what I can see my best guess suggests that whoever the installer was, they were inadequately trained.
    There is NOTHING there that can't simply be resolved with the use of Henley type blocks.
  • Rosie1001
    Rosie1001 Posts: 561 Forumite
    Seventh Anniversary 500 Posts Photogenic Name Dropper
    @Rosie1001 without confirmation about where those cables go/come from (ie. seeing an uncropped picture), we can't be certain. BUT based on what I can see my best guess suggests that whoever the installer was, they were inadequately trained.
    There is NOTHING there that can't simply be resolved with the use of Henley type blocks.
    Thank you I will tell the lady what you said 
  • Scot_39
    Scot_39 Posts: 3,437 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 19 March at 2:55PM
    @Rosie1001 without confirmation about where those cables go/come from (ie. seeing an uncropped picture), we can't be certain. BUT based on what I can see my best guess suggests that whoever the installer was, they were inadequately trained.
    There is NOTHING there that can't simply be resolved with the use of Henley type blocks.

    Whilst that is potentially true - as you say it also does rely on skills of a meter fitter - understanding the system.

    Not all in my experience will.
    My old setup was twin meter - standard analogue for normal circuits - lights, sockets, cooker etc - and an integrated dual rate RTS / with two seperate switched restricted feeds - capable of operating at different times - for HW and NSH.
    So my home - from consumer unit onwards - essentially had 3 partitoned circuits - not E7 or E10 standard 1 or 2 if using a restricted feed (not all modern E7 have one).

    I lost that indepence between HW and NSH feeds - as you say by feeding the two effective consumer unit tails - from the one restricted feed - via a simply Henley Block.
    But also lost the HW only boost facility it allowed for - charged at a third rate - when moved off of RTS onto initially digital 5 port E10 meter. I rarely used - my neighbour with two young kids - used nearly every day.  That was trigged via a wired switch to kitchen - not a visit to the external meter to trigger.

    But that took 3 meter visit attempts - all employed by EOn (well uniforms and van logos) in my case (long before EOn Next)
    The first said - never seen that set-up before - thats too complex for me.
    The second said - never seen one like this - tried to have it described over the phone (badly as it happened) - so he too left.
    The third fitter opened cabinet - said yes - standard heatwise - explained the functional compromises - before getting my agreement for them - then proceeding.
    That fitter came back and did 2 nieghbours in the following weeks.
  • Ildhund
    Ildhund Posts: 571 Forumite
    500 Posts Second Anniversary Name Dropper Photogenic
    There are cases where the RTS and CU aren't near the meter (e.g. on an inside wall while the meter box is outside), and that can cause problems for a meter engineer who isn't supposed to be drilling holes for meter tails. This shouldn't be a problem here, though, since the RTS and meter are an integrated unit. I'm prepared to see this installation going ahead without a hitch, but you can never be sure. Fingers crossed for Rosie 🤞
    I'm not being lazy ...
    I'm just in energy-saving mode.

  • Rosie1001
    Rosie1001 Posts: 561 Forumite
    Seventh Anniversary 500 Posts Photogenic Name Dropper
    It’s done ….

    Loads of issues , took 4 hours , but the engineer persevered and sorted it 

    Seems to be giving the boost as well 

    Will update more in a few days


  • Rosie1001
    Rosie1001 Posts: 561 Forumite
    Seventh Anniversary 500 Posts Photogenic Name Dropper
    Also .. can anyone help on how to read this meter please 
  • Qyburn
    Qyburn Posts: 3,578 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Brilliant. Those blue and black boxes with one wire into the bottom, two at the top, are "Henley Blocks" as mentioned. Are the two isolators new?
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,285 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    For reading the meter, I'm assuming the EDMI instructions on this page will help: https://octopus.energy/blog/how-to-read-your-meter/#smets2meter
  • Rosie1001
    Rosie1001 Posts: 561 Forumite
    Seventh Anniversary 500 Posts Photogenic Name Dropper
    Qyburn said:
    Brilliant. Those blue and black boxes with one wire into the bottom, two at the top, are "Henley Blocks" as mentioned. Are the two isolators new?
    Yes to the isolators … I need my electrics all upgraded so needed them in 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.