DCB Legal - Letter Of Claim :( AND now Court Claim!! :((

Gr1pr

Sign it electronically, an e-signature ,  if you are submitting by email   ( no need to print or sign unless sending or delivering it on paper, usually its email only these days  )

nomorecc

Gr1pr said:

Sign it electronically, an e-signature ,  if you are submitting by email   ( no need to print or sign unless sending or delivering it on paper, usually its email only these  )

Brill thank you.

So it's ready to send?

I don't want to mess this up!!

nomorecc

Just submitted it - haven't got any automatic responses yet!!

Gr1pr

Ideally you submit it on a weekday between 9 and 5, as Dolly sang, when they are working  ( I wouldn't be sending it at 1 am personally   )

Check that you used the correct address,  send it again if necessary,  after checking your spam folder as well as your inbox  ( it's probably in your spam folder and you didn't look  )

BTW , The 12 steps say,  if you are printing and signing it,  not that you must print it , but email is always the preferred method for the last few years since the pandemic 



THE FIRST 12 STEPS:

1. Print your Defence if you are physically signing it.
   
2. Sign it and date it.
   
3. Scan the signed document back in and save it as a pdf, OR if you have no access to a scanner/printer then put an electronic signature in.
   
4. Send your signed & dated pdf as an email attachment to ClaimResponses.CNBC@justice.gov.uk (the second one in the image above) but you MUST get an acknowledgement straight back or it is NOT submitted.
5. Just put the claim number (check it very carefully) and the word Defence in the email title, and in the body of the email something like 'URGENT - CLAIM XXXXXXXX - Defence attached.
6. IMPORTANT - MAKE SURE YOU GET AN EMAIL ACKNOWLEDGEMENT BACK FROM THE CNBC!   After filing your Defence, there is more to do.

nomorecc

Gr1pr said:

Ideally you submit it on a weekday between 9 and 5, as Dolly sang, when they are working  ( I wouldn't be sending it at 1 am personally   )

Check that you used the correct address,  send it again if necessary,  after checking your spam folder as well as your inbox  ( it's probably in your spam folder and you didn't look  )

BTW , The 12 steps saupy,  if you are printing and signing it,  not that you must print it , but email is always the preferred method for the last few years since the pandemic 



THE FIRST 12 STEPS:

1. Print your Defence if you are physically signing it.
   
2. Sign it and date it.
   
3. Scan the signed document back in and save it as a pdf, OR if you have no access to a scanner/printer then put an electronic signature in.
   
4. Send your signed & dated pdf as an email attachment to ClaimResponses.CNBC@justice.gov.uk (the second one in the image above) but you MUST get an acknowledgement straight back or it is NOT submitted.
5. Just put the claim number (check it very carefully) and the word Defence in the email title, and in the body of the email something like 'URGENT - CLAIM XXXXXXXX - Defence attached.
6. IMPORTANT - MAKE SURE YOU GET AN EMAIL ACKNOWLEDGEMENT BACK FROM THE CNBC!   After filing your Defence, there is more to do.

I'll await a response by late afternoon or tomorrow and if none then I will resend it.

Yes, I'm a bit of a night owl I'm afraid!! hahaha

Gr1pr

Its an instant response,  not a delayed response,  if you didn't receive it within a few minutes,  it's not coming, so your defence, may not have arrived , they are closed late afternoon and tomorrow,  and Sunday too

Feel free to beat around the bush, manana, but personally i would be following the plan of action i outlined,  not yours,  especially as they close at 5pm and wont reopen until Monday at 8am, so nothing can be done on a weekend 

You snooze,  you lose   ( a dangerous game you are playing here  )  , but its your case,  your problem,  I would personally get it sorted out this morning 

nomorecc

Gr1pr said:

Its an instant response,  not a delayed response,  if you didn't receive it within a few minutes,  it's not coming, so your defence, may not have arrived , they are closed late afternoon and tomorrow,  and Sunday too

Feel free to beat around the bush, manana, but personally i would be following the plan of action i outlined,  not yours,  especially as they close at 5pm and wont reopen until Monday at 8am, so nothing can be done on a weekend 

You snooze,  you lose   ( a dangerous game you are playing here  )  , but its your case,  your problem,  I would personally get it sorted out this morning 

I have another 3 weeks almost to defend it.

I have just re-sent it, and yet again, no instant response, it's been 4 minutes so far...

Junk/Spam is empty.

nomorecc

nomorecc said:

Gr1pr said:

Its an instant response,  not a delayed response,  if you didn't receive it within a few minutes,  it's not coming, so your defence, may not have arrived , they are closed late afternoon and tomorrow,  and Sunday too

Feel free to beat around the bush, manana, but personally i would be following the plan of action i outlined,  not yours,  especially as they close at 5pm and wont reopen until Monday at 8am, so nothing can be done on a weekend 

You snooze,  you lose   ( a dangerous game you are playing here  )  , but its your case,  your problem,  I would personally get it sorted out this morning 

I have another 3 weeks almost to defend it.

I have just re-sent it, and yet again, no instant response, it's been 4 minutes so far...

Junk/Spam is empty.

Still no reply... clearly something isn't right here, what can I do?

Umkomaas

Which email provider are you using?  Just a couple of days ago another poster was having the same 'non-delivery' issue. They were using a talk-talk email address.  Switched to another email account and it went through - and acknowledged - immediately. 

nomorecc

Umkomaas said:

Which email provider are you using?  Just a couple of days ago another poster was having the same 'non-delivery' issue. They were using a talk-talk email address.  Switched to another email account and it went through - and acknowledged - immediately. 

It's my own server!

Work in IT

I've checked and no issues... how odd. let me try my Gmail backup.