Chase Bank current account debit card number

waterman10

I wonder if anyone could tell me where to find the long card number to pay for stuff?  It's not on the card and in the app under card details it just gives the sort code and account number.  I also can't find it on my monthly statements.  Thanks for any help.

sausage_time

On the main screen I can see "See Card" (dark blue tab) then "See Details".  I'm on Android.

Ayr_Rage

On the Spend tab, Debit, See card (down arrow), See details

The card number, expiry date and security code are there.

waterman10

got it.   thank you.

surreysaver

That's not the real card number, though. Its just a pseudo number.
You should be able to download an app to read your card which will tell you the real number

35har1old

surreysaver said:

That's not the real card number, though. Its just a pseudo number.
You should be able to download an app to read your card which will tell you the real number

What's the benefit of nothing the real number?

Slinky

35har1old said:

surreysaver said:

That's not the real card number, though. Its just a pseudo number.
You should be able to download an app to read your card which will tell you the real number

What's the benefit of nothing the real number?

I seem to recall reading a thread where someone was having difficulty with their Oyster card account, needing to know the real number to prove they had paid for a fare or something. Can't recall the details now.

flaneurs_lobster

Slinky said:

35har1old said:

surreysaver said:

That's not the real card number, though. Its just a pseudo number.
You should be able to download an app to read your card which will tell you the real number

What's the benefit of nothing the real number?

I seem to recall reading a thread where someone was having difficulty with their Oyster card account, needing to know the real number to prove they had paid for a fare or something. Can't recall the details now.

Think the issue was that some vendors of items that needed the card to be produced when collecting pre-paid items (rail and theatre/event tickets I seem to recall were particularly fraught because of time pressures) had the physical card number stored rather than the virtual card number that shows in the app hence a mismatch.

The Oyster system was relevant because one of the summary reports that could (can) be produced for journey details shows the physical card number if the Chase card had been registered.

I think the problem has been resolved (at least it had the last time I used a NatRail ticket machine to collect tickets).

granta

I have had a couple of issues recently with the debit card number when trying to get a refund from a retail store.

The number printed on the receipt is different to that visible on my card. Each time, the shop assistant has refused to believe that it's the same card. As I know that it's the only card I use, I've had to persist and show her the transaction within the Chase app to get the refund processed.

But just wondering, is this normal and is it a security feature?

flaneurs_lobster

granta said:

But just wondering, is this normal and is it a security feature?

Is there any reason why a refund "must" be processed as a return to the original card used? Why not another card? Or cash?

granta

flaneurs_lobster said:

granta said:

But just wondering, is this normal and is it a security feature?

Is there any reason why a refund "must" be processed as a return to the original card used? Why not another card? Or cash?

I don't know the reasons why, but all retailers I've ever shopped with always insist the refund goes back to the original payment method.