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Chase Bank current account debit card number

2

Comments

  • EnPointe
    EnPointe Posts: 886 Forumite
    500 Posts Second Anniversary Name Dropper
    granta said:

    But just wondering, is this normal and is it a security feature?
    Is there any reason why a refund "must" be processed as a return to the original card used? Why not another card? Or cash?
    Money Laundering  legislation  ... also preventing modern day  cheque kiting 

  • granta
    granta Posts: 544 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    EnPointe said:
    granta said:

    But just wondering, is this normal and is it a security feature?
    Is there any reason why a refund "must" be processed as a return to the original card used? Why not another card? Or cash?
    Money Laundering  legislation  ... also preventing modern day  cheque kiting 

    Yes I figured it was related to money laundering, though I don't understand money laundering enough to know how I would go about it!

    What is cheque kiting?
  • northwalesd
    northwalesd Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    granta said:
    The number printed on the receipt is different to that visible on my card.
    That can't be Chase, the card doesn't have a visible number.
  • granta
    granta Posts: 544 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    granta said:
    The number printed on the receipt is different to that visible on my card.
    That can't be Chase, the card doesn't have a visible number.
    I mean viable via the app. Presumably each debit card has a unique number? If I use it to make an online payment, this is the number I use
  • Ayr_Rage
    Ayr_Rage Posts: 3,029 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    It's all a bit confusing having two numbers, but Chase do explain it in their FAQs

    https://www.chase.co.uk/gb/en/support/find-card-details/
  • flaneurs_lobster
    flaneurs_lobster Posts: 7,131 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Think that's confusing, Revolut have three numbers (sort of).

    Physical card number (like Chase, although printed on card & in app)

    Virtual card number (like Chase, available in app)

    One-Time disposable number (in app).
  • granta
    granta Posts: 544 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    Ayr_Rage said:
    It's all a bit confusing having two numbers, but Chase do explain it in their FAQs

    https://www.chase.co.uk/gb/en/support/find-card-details/
    Thanks, that explains it! Will remember to explain that to the retailer next time it happens.
  • HillStreetBlues
    HillStreetBlues Posts: 6,257 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    EnPointe said:
    granta said:

    But just wondering, is this normal and is it a security feature?
    Is there any reason why a refund "must" be processed as a return to the original card used? Why not another card? Or cash?
    Money Laundering  legislation  ... also preventing modern day  cheque kiting 

    What part of the legislation? AFAIK it's not recommended but not illegal.

    Let's Be Careful Out There
  • 35har1old
    35har1old Posts: 2,075 Forumite
    1,000 Posts Second Anniversary Name Dropper
    granta said:
    The number printed on the receipt is different to that visible on my card.
    That can't be Chase, the card doesn't have a visible number.
    The last four digits that are printed on the receipt are not the virtual number 
  • Slinky
    Slinky Posts: 11,166 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    granta said:
    I have had a couple of issues recently with the debit card number when trying to get a refund from a retail store.

    The number printed on the receipt is different to that visible on my card. Each time, the shop assistant has refused to believe that it's the same card. As I know that it's the only card I use, I've had to persist and show her the transaction within the Chase app to get the refund processed.

    But just wondering, is this normal and is it a security feature?

    If your card is in the Apple wallet, when you open the card in the wallet, click on the 3 dots in a circle top right and you'll see an option which shows the last 4 digits of the physical and virtual card. Will this help?
    Make £2025 in 2025
    Prolific £617.02, Octopoints £5.20, TCB £398.58, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £60, Shopmium £26.60, Everup £24.91 Zopa CB £30
    Total (4/9/25) £1573.21/£2025 77%

    Make £2024 in 2024
    Prolific £907.37, Chase Int £59.97, Chase roundup int £3.55, Chase CB £122.88, Roadkill £1.30, Octopus ref £50, Octopoints £70.46, TCB £112.03, Shopmium £3, Iceland £4, Ipsos £20, Misc Sales £55.44
    Total £1410/£2024 70%

    Make £2023 in 2023 Total: £2606.33/£2023  128.8%




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