The Top Regular Savers Discussion Thread

happybagger

Hanley, existing customer already with login ID
Applied, received the email confirming account open while the "processing" message showed. That "processing" message didn't clear, so logged out and back in. Account showed up.
They have their own sort code but it looks like it's a "wait for 24 hours" until COP works

Digital_Payback

clivep said:

Hanley EBS

What's the position regarding electronic payments in? Do they have to be from the nominated a/c?

The general t's & c's say "If money is to be paid into your account by Electronic Payment, you or the payer sending the payment to you, will need to provide the unique identifier". So, payments in don't have to be from your nominated a/c or even an a/c in your name.

However, on the application when you've selected initial payment by electronic transfer, it specifies payment from YOUR a/c. 

Just been on the phone to the Hanley. 

Deposits can be from any bank account, not just the nominated one. 

Digital_Payback

jameseonline said:

mhoc said:

Hanley - I had really bad issues getting the verification code but eventually it came through and I've funded.

I got the welcome email with the sort code etc but it does not actually give the  Hanley account reference number for me to set up the standing order so I will ring them a bit later - I like to tick all boxes from day one

Please can I ask is there an app or is it just the online webpage?

We were looking forward to a little drive to Stone this morning so thats saved a job  

Your account reference is the application reference shown on the final screen saying ‘thank you’. 

clairec666

Credit to Hanley, they've changed the "Is this Product right for me?" section to correctly reflect that it's an online account.

Aidanmc

allegro120 said:

subjecttocontract said:

Hanley EBS......I applied as a new customer. Found it dead easy, filled the form online, account opened quickly, just got to wait for a used ID  in the post. One of the easiest accounts to open. Well pleased.

Not for me. Applied this morning, got email “application saved successfully” but the account is not opened. I’ve tried as an existing customer too, no luck with that either. 

allegro120 said:

subjecttocontract said:

Hanley EBS......I applied as a new customer. Found it dead easy, filled the form online, account opened quickly, just got to wait for a used ID  in the post. One of the easiest accounts to open. Well pleased.

Not for me. Applied this morning, got email “application saved successfully” but the account is not opened. I’ve tried as an existing customer too, no luck with that either. 

Did you try the 'Complete your application' link in the email?

Aidanmc

Digital_Payback said:

jameseonline said:

mhoc said:

Hanley - I had really bad issues getting the verification code but eventually it came through and I've funded.

I got the welcome email with the sort code etc but it does not actually give the  Hanley account reference number for me to set up the standing order so I will ring them a bit later - I like to tick all boxes from day one

Please can I ask is there an app or is it just the online webpage?

We were looking forward to a little drive to Stone this morning so thats saved a job  

Your account reference is the application reference shown on the final screen saying ‘thank you’. 

Are you sure? I asked this question here earlier and someone said they were different?
I held off funding until i'm sure

subjecttocontract

Aidanmc said:

Digital_Payback said:

jameseonline said:

mhoc said:

Hanley - I had really bad issues getting the verification code but eventually it came through and I've funded.

I got the welcome email with the sort code etc but it does not actually give the  Hanley account reference number for me to set up the standing order so I will ring them a bit later - I like to tick all boxes from day one

Please can I ask is there an app or is it just the online webpage?

We were looking forward to a little drive to Stone this morning so thats saved a job  

Your account reference is the application reference shown on the final screen saying ‘thank you’. 

Are you sure? I asked this question here earlier and someone said they were different?
I held off funding until i'm sure

The instructions I got were that your can use the application reference for your initial deposit. The letter you receive with your log in ID will include your account details. What's the rush, your account is open sit back and relax.

Kim_13

subjecttocontract said:

Aidanmc said:

Digital_Payback said:

jameseonline said:

mhoc said:

Hanley - I had really bad issues getting the verification code but eventually it came through and I've funded.

I got the welcome email with the sort code etc but it does not actually give the  Hanley account reference number for me to set up the standing order so I will ring them a bit later - I like to tick all boxes from day one

Please can I ask is there an app or is it just the online webpage?

We were looking forward to a little drive to Stone this morning so thats saved a job  

Your account reference is the application reference shown on the final screen saying ‘thank you’. 

Are you sure? I asked this question here earlier and someone said they were different?
I held off funding until i'm sure

The instructions I got were that your can use the application reference for your initial deposit. The letter you receive with your log in ID will include your account details. What's the rush, your account is open sit back and relax.

I would imagine that the rush is that they are likely a 1 year from application and not a 1 year from first deposit society. However so long as the deposit gets there in time to count for October, the loss will be minimal.

Speculator

Aidanmc said:

Digital_Payback said:

jameseonline said:

mhoc said:

Hanley - I had really bad issues getting the verification code but eventually it came through and I've funded.

I got the welcome email with the sort code etc but it does not actually give the  Hanley account reference number for me to set up the standing order so I will ring them a bit later - I like to tick all boxes from day one

Please can I ask is there an app or is it just the online webpage?

We were looking forward to a little drive to Stone this morning so thats saved a job  

Your account reference is the application reference shown on the final screen saying ‘thank you’. 

Are you sure? I asked this question here earlier and someone said they were different?
I held off funding until i'm sure

I've just spoke to them. They confirmed you should use the application reference number (starts with 3 zeros) for your first payment.

It's in the first email that they sent you where it says.....

"You have successfully saved the progress on your application for our 1Yr Online Smart Saver.

Access to complete your application will expire on 04/11/2025.

 To retrieve and complete your application please click the link below.

Complete your Application 

Your Application Reference number is [Text removed by Forum Team] 

orange-juice

HEBS

Woops, i didn't take down my reference number either.