The Old Regular Savers Discussion Thread 28/12/24-29/1/26

topyam

Bridlington1 said:

BOE Base Rate has been held at 4%.

I shall do my final update of regular saver interest rate cuts since the previous cut later today.

Any thoughts on whether we will see any improvement in interest rates offered?
Am i silly hoping I will see some decent RS approaching Savers Week? The likes of 7% plus..?

ForumUser7

friolento said:

I popped into a YBS branch with the intention to apply for the £50 branch saver. The place was deserted, just two staff manning the counters. I was told the next appointment for applying for this account was at 13:00 today. I left without the account and won’t be going back for it.

Unless certain staff are trained to open accounts and were away out of sight with customers in offices, then that is ridiculous!

janusd

RosieRooBear said:

janusd said:

s71hj said:

Bridlington1 said:

Regarding Monmouthshire BS ``phantom accounts":

Each of my phantom accounts had been ones that had been opened but never funded for whatever reason.

I've done a spot of experimenting and there may be a way of getting rid of the phantom accounts from the app. I simply sent £1 to each of the phantom accounts on Saturday, the £1s bounced back and landed in my current account yesterday.

I've just checked the app and the accounts have now disappeared so I'm just left with the open accounts only showing in the app.

It could also be a complete coincidence but I thought I'd mention it anyhow just in case it works for anyone else.

I think it may be a coincidence and that it just happens to be a time they are doing some gardening so to speak. I had 2 RSs that accidentally opened when the app was being very stroppy recently . Naturally I tried to fund both but the funds bounced back twice, once from a transaction that was an internal transfer from my MBS easy saver and once a FP from my current account. That was weeks ago but only in past few days the ghost RS has disappeared

for me, the unfunded RS from a couple of years ago has been removed from the app, but tantalisingly, the unfunded 2nd App Exclusive account is still there... 

@janusd, personally I’d try funding it with a minimum payment to start with, if it doesn’t bounce back the next day and appears in the app you should be good to go with funding it fully. If it bounces back you know you can’t fund it and no harm done. My husband’s second R/S Issue 8, which we didn’t realise had been opened at around beginning August, as unable to access the app until recently, has now been fully funded for this month by making a minimum payment of £5 and a further £495 the following day and didn’t bounce back.

@RosieRooBear - many thanks for the push on doing this... the £50 I deposited yesterday appeared in the app this morning, so another £950 has been sent today.

RosieRooBear

janusd said:

RosieRooBear said:

janusd said:

s71hj said:

Bridlington1 said:

Regarding Monmouthshire BS ``phantom accounts":

Each of my phantom accounts had been ones that had been opened but never funded for whatever reason.

I've done a spot of experimenting and there may be a way of getting rid of the phantom accounts from the app. I simply sent £1 to each of the phantom accounts on Saturday, the £1s bounced back and landed in my current account yesterday.

I've just checked the app and the accounts have now disappeared so I'm just left with the open accounts only showing in the app.

It could also be a complete coincidence but I thought I'd mention it anyhow just in case it works for anyone else.

I think it may be a coincidence and that it just happens to be a time they are doing some gardening so to speak. I had 2 RSs that accidentally opened when the app was being very stroppy recently . Naturally I tried to fund both but the funds bounced back twice, once from a transaction that was an internal transfer from my MBS easy saver and once a FP from my current account. That was weeks ago but only in past few days the ghost RS has disappeared

for me, the unfunded RS from a couple of years ago has been removed from the app, but tantalisingly, the unfunded 2nd App Exclusive account is still there... 

@janusd, personally I’d try funding it with a minimum payment to start with, if it doesn’t bounce back the next day and appears in the app you should be good to go with funding it fully. If it bounces back you know you can’t fund it and no harm done. My husband’s second R/S Issue 8, which we didn’t realise had been opened at around beginning August, as unable to access the app until recently, has now been fully funded for this month by making a minimum payment of £5 and a further £495 the following day and didn’t bounce back.

@RosieRooBear - many thanks for the push on doing this... the £50 I deposited yesterday appeared in the app this morning, so another £950 has been sent today.

You’re welcome, glad to help a fellow saver 😁

UKX69

friolento said:

I popped into a YBS branch with the intention to apply for the £50 branch saver. The place was deserted, just two staff manning the counters. I was told the next appointment for applying for this account was at 13:00 today. I left without the account and won’t be going back for it.

Similar to you a number of years back and before my regular saver days, I popped into a Principality branch to open a plain vanilla account. There were just two ladies whispering to a cashier in the corner of the counter and me standing in the foyer. After a while one of the assistants came over and I asked to open an account. She said “Have you an appointment”, I said I hadn’t and she said, “ You have to have an appointment to open an account”, and I said you don’t seem busy. She just repeated the line and went back to her conversation. I walked out and made a complaint. Never heard anything more!

wmb194

ForumUser7 said:

friolento said:

I popped into a YBS branch with the intention to apply for the £50 branch saver. The place was deserted, just two staff manning the counters. I was told the next appointment for applying for this account was at 13:00 today. I left without the account and won’t be going back for it.

Unless certain staff are trained to open accounts and were away out of sight with customers in offices, then that is ridiculous!

If there's cash around in my experience banks and BS' require at least two people to keep an eye on it and each other so I'm not surprised they were unwilling to help.

s71hj

wmb194 said:

ForumUser7 said:

friolento said:

I popped into a YBS branch with the intention to apply for the £50 branch saver. The place was deserted, just two staff manning the counters. I was told the next appointment for applying for this account was at 13:00 today. I left without the account and won’t be going back for it.

Unless certain staff are trained to open accounts and were away out of sight with customers in offices, then that is ridiculous!

If there's cash around in my experience banks and BS' require at least two people to keep an eye on it and each other so I'm not surprised they were unwilling to help.

Something you just explained very clearly., which they notably didn't do. 

happybagger

I think it's generally accepted that there will always be "cash around" in any branch of a building society.
If the society isn't aware of that, and the fact that during opening hours someone might want a product, there is something seriously wrong at Board level.

Kim_13

YBS accept debit card payments, so why they wouldn’t allow the poster to open the account without an appointment so long as they would deposit that way or by cheque or faster payment (whatever non cash methods they accept) is beyond me. 

The branch hasn’t carried out many/any transactions if the staff are manning empty counters and turning people away, which in turn means it is more likely to be earmarked for closure and the staff out of a job.

I could understand the insistence on an appointment if the account were in high demand, but at 6% variable and with a £50 limit, that’s hardly likely.

Middle_of_the_Road

Kim_13 said:

YBS accept debit card payments, so why they wouldn’t allow the poster to open the account without an appointment so long as they would deposit that way or by cheque or faster payment (whatever non cash methods they accept) is beyond me. 

I think it might be the already deposited cash that has to have oversight of more than one employee..