The Old Regular Savers Discussion Thread 28/12/24-29/1/26

trickydicky14

orange-juice said:

trickydicky14 said:

Aidanmc said:

ThePirates said:

Just logged in fine. Code sent by WhatsApp.

They used to send the code by SMS too, but doesnt seem to be the case today.

I can login via WhatsApp but it wont let me take money out of my easy access account!

Is this for the account that used to be 7%? I had a similar issue and it was because I was trying to withdraw the full amount which errored out. Turns out there was a £20 minimum to keep it open so it was either withdraw the full lot and close the account or keep £20 in there to keep it open.

I just got a message saying this can't be actioned please ring this number.

trickydicky14

orange-juice said:

trickydicky14 said:

Aidanmc said:

ThePirates said:

Just logged in fine. Code sent by WhatsApp.

They used to send the code by SMS too, but doesnt seem to be the case today.

I can login via WhatsApp but it wont let me take money out of my easy access account!

Is this for the account that used to be 7%? I had a similar issue and it was because I was trying to withdraw the full amount which errored out. Turns out there was a £20 minimum to keep it open so it was either withdraw the full lot and close the account or keep £20 in there to keep it open.

I've just logged in and did what you have outlined 'leaving £20 in the account' and it worked so thanks for that. It's strange though it never gave me the choice to close the account, may be you do have to ring them to close it?

ForumUser7

mon3ysav3r said:

allegro120 said:

 Saffron
Now I can see I broke another rule.  I didn't read MMLS t&c this time because I already know all key features, but completely forgot about 12 month requirement.  We'll see what happens.

I opened a different "Members saver" with Saffron without having been a member for a year a few months ago, they closed it and returned my deposit, plus a few pence interest if I remember correctly! 

Did they close it immediately? I feel like it would be better practice to give like 5 days for you to get in touch, in case they’d made a mistake etc. (albeit not the case in this situation) 

kaMelo

ForumUser7 said:

mon3ysav3r said:

allegro120 said:

 Saffron
Now I can see I broke another rule.  I didn't read MMLS t&c this time because I already know all key features, but completely forgot about 12 month requirement.  We'll see what happens.

I opened a different "Members saver" with Saffron without having been a member for a year a few months ago, they closed it and returned my deposit, plus a few pence interest if I remember correctly! 

Did they close it immediately? I feel like it would be better practice to give like 5 days for you to get in touch, in case they’d made a mistake etc. (albeit not the case in this situation) 

Whilst it was a few years ago I had a regular saver closed by them due to not being a member long enough, (Though I actually had, I timed it perfectly and they just got the dates mixed up) I think it was a couple of days after opening the account when they notified me they had closed the regular saver and sent the funds back to where they came from.

10_66

Progressive
If of any interest to folks who are trying to access them, when I logged on today there's a list of upcoming unavailable online times:
4th June, 7am - 9am
6th June 6pm - 8th June 3am
13th June 6pm - 16th June 8am

mon3ysav3r

ForumUser7 said:

mon3ysav3r said:

I opened a different "Members saver" with Saffron without having been a member for a year a few months ago, they closed it and returned my deposit, plus a few pence interest if I remember correctly! 

Did they close it immediately? I feel like it would be better practice to give like 5 days for you to get in touch, in case they’d made a mistake etc. (albeit not the case in this situation) 

I opened the account and funded it on the 7th of the month, and they closed the account returned the money on the 10th of the same month, with the following message in online banking secure mail:

"This account is for members who have had an existing relationship with Saffron Building Society for the past 12 months. Your recently opened account has been closed and the funds returned to your nominated bank account."

CuparLad

Progressive Rainy Day Saver

Has anyone made a 13th payment to this account? I have the one from last year that started at 7%. The T&Cs are a little ambiguous:

There is a minimum lodgement of £20 required to open this account and the maximum deposit per calendar month is £300, meaning you can save up to a maximum of £3,600 per calendar year.

If you open mid-month, there are 13 months where you can make a "lodgement", meaning the maximum you can save is £3,900. The above doesn't say there is a maximum balance of £3,600 + Interest, but I'd rather not send another £300 next month and then find it eventually bounces.

BestSeagull

IanManc said:

ChewyyBacca said:

mon3ysav3r said:

Progressive login screen reads "We have sent a 6-digit access code to you by SMS or WhatsApp. It may take five minutes for your code to arrive." but the input just says to enter "6 Digit WhatsApp Code".

It took a few minutes to arrive and I could login, wonder if it detects those without WhatsApp and falls back to SMS?

I used to get a 2 min delayed SMS
Today no SMS, no whatsapp either.
Tried ''resend code'', still waiting for code to arrive, been 15 mins now

I've got a dumbphone, so no WhatsApp. I waited ten minutes for a code by SMS, then requested another, and now 15 minutes later I've received nothing.

How ****** useless.

I just called them. I don't want WhatsApp or an authenticator app. It's far from ideal but they can give you the code over the phone so even without a smartphone you can still access your online account, during business hours at least.

mon3ysav3r

BestSeagull said:

IanManc said:

ChewyyBacca said:

mon3ysav3r said:

Progressive login screen reads "We have sent a 6-digit access code to you by SMS or WhatsApp. It may take five minutes for your code to arrive." but the input just says to enter "6 Digit WhatsApp Code".

It took a few minutes to arrive and I could login, wonder if it detects those without WhatsApp and falls back to SMS?

I used to get a 2 min delayed SMS
Today no SMS, no whatsapp either.
Tried ''resend code'', still waiting for code to arrive, been 15 mins now

I've got a dumbphone, so no WhatsApp. I waited ten minutes for a code by SMS, then requested another, and now 15 minutes later I've received nothing.

How ****** useless.

I just called them. I don't want WhatsApp or an authenticator app. It's far from ideal but they can give you the code over the phone so even without a smartphone you can still access your online account, during business hours at least.

Giving codes out to a caller does of course completely negate the entire point of the "something they have" part of a multi factor authentication!

How are they verifying that you are who you say you are, using some of the existing password or memorable information?

WillPS

Saffron

I note lots of people saying they've opened and funded their new account(s) - when I applied (logged in) I got a message saying they might contact me in the next few days. My wife got the same. As yet no accounts showing in our online accounts.

We've been members since Spring 2024 so this is the first time we've been eligible - is this normal?