NatWest £180 Switch offer from 22/10/24

bf2011

PRAISETHESUN said:

Withdrawal of offer
This offer may be changed, replaced, or withdrawn at any time. If we withdraw the offer and you’ve already applied to switch to
an eligible account, you’ll still be entitled to receive £180, provided that you meet the conditions set out in these Terms

I'd be tempted to say put in a complaint. The relevant section of the terms above (full terms linked on the first page) say that if you've started a switch and they then withdraw the offer, as long as you meet all the other terms you are eligible for the offer. So as long as you paid in £1250 within 60 days, as you have done, alongside everything else means you should be eligible.

You'll need to keep the account open until they make the payment though, so keep that in mind if you're looking to switch away.

Thank you! I raised a complaint and they responded very quickly. They acknowledged that they were late in paying the £180 referral offer. They also reviewed my call to their call centre where I’d been advised I didn’t qualify and supposedly their supervisor had confirmed this when I challenged the call handler... The complaints team agreed I’d been misinformed and paid me another £100 for the inconvenience 😊

s71hj

Does anybody know how to open a joint Natwest and RBS account when you already have a sole one. The only option i can see is to convert the sole into a joint but I want us both to have a sole and joint to max out the rewards.