Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

WBCPB

Newbie_John said:

masonic said:

Same situation as others here regarding the gaps. If they go ahead and bill regardless as they did last month then I will have quite a bit of free energy.

Elexon will no doubt be thrilled about the settlement consequences.

Yeah but then it will all come back to us when we switch as it will show in meter readings..

I have noticed they have been deleting my daily submitted meter readings and inputting their own silly readings, 31st March 3 very differing readings!

masonic

Newbie_John said:

masonic said:

Same situation as others here regarding the gaps. If they go ahead and bill regardless as they did last month then I will have quite a bit of free energy.

Elexon will no doubt be thrilled about the settlement consequences.

Yeah but then it will all come back to us when we switch as it will show in meter readings..

Will it though? My opening reading is still over 100 kWh above my current reading, despite my attempts to correct it. As things stand, I would have negative consumption if I switched away now.

Boohoo

WBCPB said:

Newbie_John said:

masonic said:

Same situation as others here regarding the gaps. If they go ahead and bill regardless as they did last month then I will have quite a bit of free energy.

Elexon will no doubt be thrilled about the settlement consequences.

Yeah but then it will all come back to us when we switch as it will show in meter readings..

I have noticed they have been deleting my daily submitted meter readings and inputting their own silly readings, 31st March 3 very differing readings!

I have had this happen when I switched to them in February.

Yesterday they put 2 meter readings in and today another 1 but all 3 areabot 50 units more than my actual meter displays.

TroubledTarts

https://caseboard.io/cases/aca70966-6ee3-45df-aee0-c9bb3f2e10cd

I suspect they need to prioritise paying this bill before some DNO's or Elexon or customer penalties.....looks like quite the financial juggling act.

GingerTim

Probably reading too much into this, but YuSmart offer smart metering services - any connection between the winding-up petition and the recent reports of gaps in data?

I expect this will end with Tomato suddenly paying the bill, but it's sub-optimal, to the say the least.

TroubledTarts

youravinalarrrf said:

Hate to state the obvious but the sooner this shower and it's totally incompetent management are removed from the market the better it will be for everyone.

Most seem happy with the low prices until they crash and burn. Every month is a bonus but am eyeing up what to return to for one of our rentals that are with Tomato just incase one winding up petition sparks another and another and all debtors come out of the woodwork.

Bendo

Probably go bump just before a people hit 12 months of no bills and then all the fun starts with people expecting not to pay anything because of Martins whishy washy back billing articles where he doesn't point out things like that only applies to energy suppliers, not administrators.

Going to be a whole mess at some stage for those who have never been billed on Lifestyle.  Why they ever took on customers onto a  TOU tariff before ensuring they could access their meters is sheer incompetence and stupidity.

masonic

GingerTim said:

Probably reading too much into this, but YuSmart offer smart metering services - any connection between the winding-up petition and the recent reports of gaps in data?

I expect this will end with Tomato suddenly paying the bill, but it's sub-optimal, to the say the least.

Well quite oddly, my data feed returned to normal today, so perhaps they've been paid

WBCPB

Today 1st April i have Tomato data right up to 15.00 hours but loads of gaps from 22nd March onwards and Bright stopped reporting at 22.00 hours yesterday. Anyone else experiencing the same?

QrizB

Bendo said:

Probably go bump just before a people hit 12 months of no bills and then all the fun starts with people expecting not to pay anything because of Martins whishy washy back billing articles where he doesn't point out things like that only applies to energy suppliers, not administrators.

Going to be a whole mess at some stage for those who have never been billed on Lifestyle.  Why they ever took on customers onto a  TOU tariff before ensuring they could access their meters is sheer incompetence and stupidity.

I'm sure the CEO will be along shortly to assure us this is all fake news, that everything is going great and there are no American soldiers in Baghdad.

https://en.wikipedia.org/wiki/Muhammad_Saeed_al-Sahhaf