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  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    Referring to a "car lift" is confusing. Is it an elevator that a car can go in? The image you showed us looks like a loading bay. If so, you should make it clear that you were unloading shopping in the loading bay but the elevator was unserviceable and you had to use the stairs... or something similar that makes grammatical sense.
  • Good morning all,

    Just a quick update, after submitting my defence form to CNBC, got an auto reply email saying that i should expect a response to my enquiry in 10 days. I haven't received any emails from them, submitted my defence on the 11/09/24.

    This morning i got this letter 


  • Coupon-mad
    Coupon-mad Posts: 151,897 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Where exactly did you email your defence?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 29 October 2024 at 5:54PM
    What does you MCOL Claim History say?
    Please show us - it's only a few lines.
  • Here is a screenshot 

  • Then the money claim info is 

  • Coupon-mad
    Coupon-mad Posts: 151,897 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    OK so read the middle bit of the thread by @Pat_Burger (who got £250 compo for this) and copy what they did EXCEPT THE CNBC EMAIL ADDRESSES HAVE CHANGED.  Don't use the one mentioned.

    Complain and prove you sent the defence by attaching that auto reply.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Yes, Defiantly complain, make sure you send them across your auto response. It will take a few days but they did turn it around
  • Where can i find such post @Pat_Burger , and what is the new email address to send it to.
  • Le_Kirk
    Le_Kirk Posts: 24,566 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Click on @Pat_Burger and this takes you to their profile, then click on threads and they only have two, it will be one of them. All new email addresses are shown in the template defence thread.
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