We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

4.1 SURROUND SOUND SYSTEM FOR £3.52!!

Options
1343537394050

Comments

  • steeev
    steeev Posts: 336 Forumite
    write them a letter, but it will cost a second class stamp. I had a call back from my letter.

    and what did they say?
  • cheers jps,
    hope its worth it!
  • biglugs
    biglugs Posts: 2,945 Forumite
    1,000 Posts Combo Breaker
    :(
    I ordered my ruler back on 15th October and still no sign of it.
    Given everyone else's experiences, I'll be happy if they just forget my order!
    You don't get medals for sitting in the trenches.
  • I have asked for a chargeback now from my bank -
  • BLUMIRE
    BLUMIRE Posts: 486 Forumite
    I havent received my order from Staples yet but I have found out today that they have taken the £4 odd from my bank account on the 17 November so I think I may have to try giving them a call to see what is going on with my order.
  • dollywops
    dollywops Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I havent received my order from Staples yet but I have found out today that they have taken the £4 odd from my bank account on the 17 November so I think I may have to try giving them a call to see what is going on with my order.


    Don't bother calling - it is a complete waste of time. I rang this morning and after 18 minutes, finally got through to someone. When I told her why I was calling, she told me she was sales and asked what number I had rung. I told her I had rung the Customer Services Number. She hung up! I tried again, and again was routed to Sales. They said there was nothing they could do, and I would have to keep trying and hopefully not get routed to Sales again.

    BTW, my credit card was also charged, and all I received was the welcome pack - not even the pen!

    I sent an email this morning. To date, I have not received a reply.
  • I havent received my order from Staples yet but I have found out today that they have taken the £4 odd from my bank account on the 17 November so I think I may have to try giving them a call to see what is going on with my order.

    Same thing here, what number do I need to call to sort this mess out ? I got a number on my invoice that is 0800 151414. I tryed calling this the other day and it just rang and rang away :(


  • Don't bother calling - it is a complete waste of time.  I rang this morning and after 18 minutes, finally got through to someone.  When I told her why I was calling, she told me she was sales and asked what number I had rung.  I told her I had rung the Customer Services Number.  She hung up!  I tried again, and again was routed to Sales.  They said there was nothing they could do, and I would have to keep trying and hopefully not get routed to Sales again.

    BTW, my credit card was also charged, and all I received was the welcome pack - not even the pen!

    I sent an email this morning.  To date, I have not received a reply.

    dollywops, I am at exactly the same position as you.

    I called twice, and the lady said exactly the same thing.

    My credit card was also charged, and all I received was the welcome pack - not even the pen!

    SAME!!!

    !!!!!! is staples doing? ripping us off? :-/



  • !!!!!! is staples doing? ripping us off?  :-/

    I went in my local Staples store recently & came to the conclusion that they are a rip off at the best of times.
  • we got the wrong goods ,no freebie and charged twice.
    8 calls and no reply............ >:(
    Be ALERT - The world needs more LERTS
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.