4.1 SURROUND SOUND SYSTEM FOR £3.52!!

steeev

write them a letter, but it will cost a second class stamp. I had a call back from my letter.

and what did they say?

sam_beezneez

cheers jps,
hope its worth it!

biglugs

I ordered my ruler back on 15th October and still no sign of it.
Given everyone else's experiences, I'll be happy if they just forget my order!

iw_eagle

I have asked for a chargeback now from my bank -

BLUMIRE

I havent received my order from Staples yet but I have found out today that they have taken the £4 odd from my bank account on the 17 November so I think I may have to try giving them a call to see what is going on with my order.

dollywops

I havent received my order from Staples yet but I have found out today that they have taken the £4 odd from my bank account on the 17 November so I think I may have to try giving them a call to see what is going on with my order.

Don't bother calling - it is a complete waste of time. I rang this morning and after 18 minutes, finally got through to someone. When I told her why I was calling, she told me she was sales and asked what number I had rung. I told her I had rung the Customer Services Number. She hung up! I tried again, and again was routed to Sales. They said there was nothing they could do, and I would have to keep trying and hopefully not get routed to Sales again.

BTW, my credit card was also charged, and all I received was the welcome pack - not even the pen!

I sent an email this morning. To date, I have not received a reply.

cafenervosa_2

I havent received my order from Staples yet but I have found out today that they have taken the £4 odd from my bank account on the 17 November so I think I may have to try giving them a call to see what is going on with my order.

Same thing here, what number do I need to call to sort this mess out ? I got a number on my invoice that is 0800 151414. I tryed calling this the other day and it just rang and rang away

Gameplayers

Don't bother calling - it is a complete waste of time.  I rang this morning and after 18 minutes, finally got through to someone.  When I told her why I was calling, she told me she was sales and asked what number I had rung.  I told her I had rung the Customer Services Number.  She hung up!  I tried again, and again was routed to Sales.  They said there was nothing they could do, and I would have to keep trying and hopefully not get routed to Sales again.

BTW, my credit card was also charged, and all I received was the welcome pack - not even the pen!

I sent an email this morning.  To date, I have not received a reply.

dollywops, I am at exactly the same position as you.

I called twice, and the lady said exactly the same thing.

My credit card was also charged, and all I received was the welcome pack - not even the pen!

SAME!!!

!!!!!! is staples doing? ripping us off? :-/

cafenervosa_2

!!!!!! is staples doing? ripping us off?  :-/

I went in my local Staples store recently & came to the conclusion that they are a rip off at the best of times.

caravan502

we got the wrong goods ,no freebie and charged twice.
8 calls and no reply............ >:(