4.1 SURROUND SOUND SYSTEM FOR £3.52!!

Contractor_2

Amazing!!!! They cancel mine and one hour later tell you to wait two weeks.ARRGGHHH

I also got the e-mail telling me my order has been cancelled. Would love to know their selection criteria for which orders get cancelled and which don't. I can honestly say I've never come across a more incompetent company in my life.

paulie558

Well,I got the invoice listing the pencil,also a welcome pack which of course I did'nt get.
Interestly it claims I still owe them £3.75,even though I submitted all CC details and it went through.
I must check my statments,if I havent paid they will have a hell of a wait for the money.
Thats AFTER the speakers are received.
Will keep the pencil safe in case the baliffs want it back.

adrianexlover

I received my pencil and welcome pack last week on the same day as a few others here and still am yet to receive my free gift. The invoice arrived today for a total of £.3.75. Now in lieu of the extremely late delivery (22 days! for me) is anybody entitled to a reimbursement of the relatively high delivery fee?

We deserve it don't we?  ;D

I have written to customer services with exactly this point. i will wait with bated breath for a reply.......

Gameplayers

OMFG Staples, I have no idea how they managed to survive in the Business, their customer service helpline is just ** I appreciate you are frustrated with them, but can we watch the swears please? Edited by Abuse Controller **

I've just called their customer service number, got transferred to the sales helpline instead, just the same as last time.

the lady asked me to leave my number and everything.

**Edited** THEM, HOW **Edited** CAN THEY BE? I wonder what the customer service team is doing.

Can I advice those who are calling the customer service helpline for the free speakers, please stop calling them for a moment, as we all know there is nearly no chance of us receiving a free set of speakers from them.

Please can you guys let me contact them, as they have only sent me the Welcome pack, but where is the pen i ordered??

They have charged me £4.63 for the free welcome pack, but not sending me the pen i ordered, what the hell are they thinking?

I am very mad now and I think staples deserve to go to HELL.  >:(

Let me **Edited** them one more time!  >:(

STAPLES, I CAN FORGIVE U NOT SENDING ME THE FREE SET OF SPEAKERS, BUT YOU DON'T HAVE THE RIGHT TO CHARGE ME FOR NOT SENDING ME THE PEN I ORDERED.

YOU DAMN THIEF!!!

theEEguy

Templates for all of you MSEers


REJECTING GOODS NOT DELIVERED ON TIME


Dear Sir/Madam


REF: ACME 3 PIECE SUITE-ORDER NO 12345


On 2nd February 2003, I ordered the above suite of furniture from your store, and was quoted a delivery date of between four and six weeks. I paid the full amount in advance. However, despite numerous calls and visits to the store, and promises of delivery, I have not yet received the goods.


Under the Sale of Goods Act 1979 (as amended) I am entitled to expect goods to be delivered within a reasonable time. As it is now 11 weeks from the initial order, I feel I have been kept waiting for an unreasonable length of time. I now wish to make time of the essence of the contract. If you do not deliver the furniture within ten days of the date of this letter, I will consider you to be in breach of contract. The contract will then be terminated and I will require a full and immediate refund.


Yours faithfully, etc.

shiraz_3

aww come on...... lighten up!

we all tried to get somethin for nuthin and it didn't work!!!

case of 'the biter bit'

get over it

PINKBAG

i got my invoice today, saying i owe 3.79
ive already paid via my visa card, and theyve taken money from my card, coz ive checked on my mini statement
ive only been sent a cra**y pencil, and no wlecome pack!!!
this is the poorest cutomer service ever!!!!
WE shud definately goto watchdog, if our sound systems dont turn up!!!

theEEguy

somethin for nuthin .... i do think so... more like nuthin for somethin ... still havn't got my pen :-[ even the invoice got through >:(

micmac75

I've contacted watchdog. This has to be put right and we are the people to do it!


http://www.bbc.co.uk/watchdog/

Lets show how powerful this site really is!!!
>:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:(

M.E.2-2

True but let's not forget this was their offer not a mistake on the website.

Sorry that was a reply to "aww come on...... lighten up!

we all tried to get somethin for nuthin and it didn't work!!!

case of 'the biter bit'to"