4.1 SURROUND SOUND SYSTEM FOR £3.52!!

M.E.2-2

JusDoncaster Resource <doncasterresource@staples.co.uk>
More options 12:29pm (2 minutes ago)

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THANKY0U FOR YOUR RECENT ORDER RECEIVED UNFORTUNATELY DUE TO RELOCATION OF
OUR WAREHOUSE THERE HAS BEEN SOME DELAYS. THIS E-MAIL IS TO ADVISE OF
CANCELLATION OF YOUR ORDER AS THE FREEGIFT IS CURRENTLY NOT AVAILABLE. NO
MONEY HAS BEEN TAKEN FROM YOUR ACCOUNT. SORRY IF THIS CAUSES ANY
INCONVENIENCE.PLEASE REORDER AT A LATER DATE ONCE AGAIN THE ORDER HAS BEEN
CANCELLED AND NO MONEY HAS BEEN TAKEN FROM YOUR CARD/ACCOUNT.

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STAPLES DIRECT
t Arrived

dj_ones

DO YOU KNOW IF THERE IS ANY WAY OF SEEING THIS FREE GIFT ON THE WEBSITE

La_Fenice

Got my pen last week but no mention of the free gift on the packing note. No money taken yet. Been emailing them ever since...finally got a response this morning:-

Dear Sir / Madam

Thank you for contacting us at Staples on-line.

I apologies for the lack of response you have had. We have been
experiencing some delays in deliveries due to the relocation of our
warehouse. Also the volume of calls and e-mails have been very high.

The free gift item is at the moment out of stock. I apologies for any
inconvenience this may have caused you or your company but if you could
please continue to be patient the item should be with you in
approximately 2 weeks.

Thank you again for you patients and cooperation.

Yours Sincerely
Samantha Newman
Staples Direct Customer Support Team


Hmmm....not going to hold my breath.....

M.E.2-2

Amazing!!!! They cancel mine and one hour later tell you to wait two weeks.ARRGGHHH

La_Fenice

Amazing!!!! They cancel mine and one hour later tell you to wait two weeks.ARRGGHHH

sorry

mse

I ordered 2 boxes of pen on 12/10/2004 to get the surround sound system and total was £4.92 ;D

Receiced a post with just 1 box of pen and a note indes saying other item had something wrong (didn't understand thire hand writing) >:(

Today, they sent me statement for both item (£4.92) ???

Tried to contact CS but after 15-20minutes sales team asnwered but couldn't help said keep on ringing ???

Then tried again and ended up with sales team again but this time they kept my details to contact me later ???

By the way, there is no sign of that gift thing yet >:( >:( >:(

chipbeck

Got my invoice detailing my pen and my free gift and the fact that I'd paid by Visa.

Got !!!!!! all else though, so it looks like they've got a good scam going here!

Al_Inshearah

I think that either we have all been had big style or Staples are just cr*p. Either way I'm putting it down to the old saying "if the offer looks too good to be true, then it probable is" :-/

mse

My staples invoice says folloing things...


Description Cat no ... .... Value

Pen Blue ww 000012 £0.67
Pen Black ww 000011 £0.67
New Acc welcome pack 999Welcome £0.00

didn't received last two items but they are still charging me for all... >:( >:( >:( that is shocking >:( >:( >:(

CitizenBidet

I received my pencil and welcome pack last week on the same day as a few others here and still am yet to receive my free gift. The invoice arrived today for a total of £.3.75. Now in lieu of the extremely late delivery (22 days! for me) is anybody entitled to a reimbursement of the relatively high delivery fee?

We deserve it don't we? ;D