Barclay’s £175 Switch Offer July 2024

ARN92_

What if this is just a gimmick to get people to join the bank, and they don’t pay up. 

blueste

ARN92_ said:

What if this is just a gimmick to get people to join the bank, and they don’t pay up. 

Simples.

https://www.gov.uk/make-court-claim-for-money

Poquito

blueste said:

Poquito said:

oldagetraveller1 said:

Poquito said:

oldagetraveller1 said:

"It’s not posted" The person who posted this about the Debit Card p.i.n. is very wrong.

I've just got off the phone and apparently it was posted to me on the 12th and should have arrived about two days after the card.

Not a problem now because I closed the account when on the phone.

I should also have received a "Welcome Pack" in the post - still waiting.

All I have received from them is a Debit Card and numerous text messages about using the account and having to make a card payment with the p.i.n. before it can be used contactless.

From my experience, and personally, an inefficient bank.

Not very wrong at all as that was the process during the application. It would be a bit random to just make that up 😄 I had a straightforward application, it sounds like you haven’t. I’m clearly not the only person who has applied for this account. It’s easy for others to verify that as part of the application Barclays advise the pin is accessed in the app…

but as I see you’ve closed your account now as you’ve been having issues with them. 

The application, using the app. was straightforward. The application was accepted and the account set up. Subsequently I couldn't access the account via the app.. Attempted to register for online banking without success. I only knew the account no./sort code from the debit card. 

The "letter" the card was stuck to advised that the p.i.n. will follow. The C.S. rep. said the p.i.n. is posted and should arrive about two days after the card. She said it was posted on the 12th. 

Also there should be a "Welcome Pack" through the post. Not received that either. Yes, the p.i.n. will be accessible in the app., but the p.i.n. is needed to log in, along with other information including the 5 digit account access p.i.n.. Catch 22.

She could access the account, I couldn't for whatever reason. "Memorable word", no, never asked to set that up during the application. I did have to submit Mother's Maiden Name which has been requested when phoning. Membership number, never received that. Only provided by a previous C.S. rep..

Do they provide a card reader? P.I.N. Sentry? I should have been sent that too. Not received.

Therefore, according to the information I was given, the card p.i.n. is posted.

Something obviously went drastically wrong with my application process.

It would appear that you may have been misinformed by the Barclays c.s rep which is unfortunate. You do not need the card pin (which Barclays set) to access the app… you need the access passcode (which you set) to access the app., which others on here have confirmed to you also.

Given the rep said the pin was posted on the 12th… did you receive it?  As others have verified, the pin is accessed via the app and not posted. 

There is no Welcome Pack… they send the card and that’s about it.

not sure what membership number you are referring to? What does this access? 

Are you making assumptions about needing a card reader?…that is quite random. You didn’t receive one as they aren’t required…

Either way… looks like Barclays have been giving you wrong information unfortunately…
 

You do need the card pin if you get the dreaded "Barclays app error code 00002." which many people including myself get. If this happens you have to delete the app and reinstall it. You then have to re-register in the app, part of this re-registering requires you to provide your card number AND the pin.
If the pin is only stored in the App and not posted I'm sure you can see the obvious problem?
You can register for the desktop version but requesting your pin there provides a "pin not available for this account" message!

And I clearly explained initially that for those who had a straightforward application this was not the process… the other poster was not making clear from their earlier posts that he was using app, then online banking. I was clearly referring to using the app only as that is what the application process stated to do.

the other poster wrote a long post about all sorts, but didn’t answer the simple question of did you actually receive the pin in the post as they expected

either way… to the person I was talking to it’s all irrelevant as they closed the account now.

Al_Ross

blueste said:

Poquito said:

oldagetraveller1 said:

Poquito said:

oldagetraveller1 said:

"It’s not posted" The person who posted this about the Debit Card p.i.n. is very wrong.

I've just got off the phone and apparently it was posted to me on the 12th and should have arrived about two days after the card.

Not a problem now because I closed the account when on the phone.

I should also have received a "Welcome Pack" in the post - still waiting.

All I have received from them is a Debit Card and numerous text messages about using the account and having to make a card payment with the p.i.n. before it can be used contactless.

From my experience, and personally, an inefficient bank.

Not very wrong at all as that was the process during the application. It would be a bit random to just make that up 😄 I had a straightforward application, it sounds like you haven’t. I’m clearly not the only person who has applied for this account. It’s easy for others to verify that as part of the application Barclays advise the pin is accessed in the app…

but as I see you’ve closed your account now as you’ve been having issues with them. 

The application, using the app. was straightforward. The application was accepted and the account set up. Subsequently I couldn't access the account via the app.. Attempted to register for online banking without success. I only knew the account no./sort code from the debit card. 

The "letter" the card was stuck to advised that the p.i.n. will follow. The C.S. rep. said the p.i.n. is posted and should arrive about two days after the card. She said it was posted on the 12th. 

Also there should be a "Welcome Pack" through the post. Not received that either. Yes, the p.i.n. will be accessible in the app., but the p.i.n. is needed to log in, along with other information including the 5 digit account access p.i.n.. Catch 22.

She could access the account, I couldn't for whatever reason. "Memorable word", no, never asked to set that up during the application. I did have to submit Mother's Maiden Name which has been requested when phoning. Membership number, never received that. Only provided by a previous C.S. rep..

Do they provide a card reader? P.I.N. Sentry? I should have been sent that too. Not received.

Therefore, according to the information I was given, the card p.i.n. is posted.

Something obviously went drastically wrong with my application process.

It would appear that you may have been misinformed by the Barclays c.s rep which is unfortunate. You do not need the card pin (which Barclays set) to access the app… you need the access passcode (which you set) to access the app., which others on here have confirmed to you also.

Given the rep said the pin was posted on the 12th… did you receive it?  As others have verified, the pin is accessed via the app and not posted. 

There is no Welcome Pack… they send the card and that’s about it.

not sure what membership number you are referring to? What does this access? 

Are you making assumptions about needing a card reader?…that is quite random. You didn’t receive one as they aren’t required…

Either way… looks like Barclays have been giving you wrong information unfortunately…
 

You do need the card pin if you get the dreaded "Barclays app error code 00002." which many people including myself get. If this happens you have to delete the app and reinstall it. You then have to re-register in the app, part of this re-registering requires you to provide your card number AND the pin.
If the pin is only stored in the App and not posted I'm sure you can see the obvious problem?
You can register for the desktop version but requesting your pin there provides a "pin not available for this account" message!

Your PIN number for using your card in shops should arrive a few days after your card in the post.

To register your App and use it when you get your card you are asked to enter your Passcode a Five digit number you set when your opened your account at the start.Surely people have kept a note of it. Then the app asks if you were given an acivation code,note Barclays Tech support told me the activation codes are no longer used to prevent fraud. So choose  the "No,continue without option"  and register with your new bank card number and the 4 digit card pin number that should have been posted to you.

blueste

Al_Ross said:

blueste said:

Poquito said:

oldagetraveller1 said:

Poquito said:

oldagetraveller1 said:

"It’s not posted" The person who posted this about the Debit Card p.i.n. is very wrong.

I've just got off the phone and apparently it was posted to me on the 12th and should have arrived about two days after the card.

Not a problem now because I closed the account when on the phone.

I should also have received a "Welcome Pack" in the post - still waiting.

All I have received from them is a Debit Card and numerous text messages about using the account and having to make a card payment with the p.i.n. before it can be used contactless.

From my experience, and personally, an inefficient bank.

Not very wrong at all as that was the process during the application. It would be a bit random to just make that up 😄 I had a straightforward application, it sounds like you haven’t. I’m clearly not the only person who has applied for this account. It’s easy for others to verify that as part of the application Barclays advise the pin is accessed in the app…

but as I see you’ve closed your account now as you’ve been having issues with them. 

The application, using the app. was straightforward. The application was accepted and the account set up. Subsequently I couldn't access the account via the app.. Attempted to register for online banking without success. I only knew the account no./sort code from the debit card. 

The "letter" the card was stuck to advised that the p.i.n. will follow. The C.S. rep. said the p.i.n. is posted and should arrive about two days after the card. She said it was posted on the 12th. 

Also there should be a "Welcome Pack" through the post. Not received that either. Yes, the p.i.n. will be accessible in the app., but the p.i.n. is needed to log in, along with other information including the 5 digit account access p.i.n.. Catch 22.

She could access the account, I couldn't for whatever reason. "Memorable word", no, never asked to set that up during the application. I did have to submit Mother's Maiden Name which has been requested when phoning. Membership number, never received that. Only provided by a previous C.S. rep..

Do they provide a card reader? P.I.N. Sentry? I should have been sent that too. Not received.

Therefore, according to the information I was given, the card p.i.n. is posted.

Something obviously went drastically wrong with my application process.

It would appear that you may have been misinformed by the Barclays c.s rep which is unfortunate. You do not need the card pin (which Barclays set) to access the app… you need the access passcode (which you set) to access the app., which others on here have confirmed to you also.

Given the rep said the pin was posted on the 12th… did you receive it?  As others have verified, the pin is accessed via the app and not posted. 

There is no Welcome Pack… they send the card and that’s about it.

not sure what membership number you are referring to? What does this access? 

Are you making assumptions about needing a card reader?…that is quite random. You didn’t receive one as they aren’t required…

Either way… looks like Barclays have been giving you wrong information unfortunately…
 

You do need the card pin if you get the dreaded "Barclays app error code 00002." which many people including myself get. If this happens you have to delete the app and reinstall it. You then have to re-register in the app, part of this re-registering requires you to provide your card number AND the pin.
If the pin is only stored in the App and not posted I'm sure you can see the obvious problem?
You can register for the desktop version but requesting your pin there provides a "pin not available for this account" message!

Your PIN number for using your card in shops should arrive a few days after your card in the post.

To register your App and use it when you get your card you are asked to enter your Passcode a Five digit number you set when your opened your account at the start.Surely people have kept a note of it. Then the app asks if you were given an acivation code,note Barclays Tech support told me the activation codes are no longer used to prevent fraud. So choose  the "No,continue without option"  and register with your new bank card number and the 4 digit card pin number that should have been posted to you.

That's the issue, I received my card last Tuesday-still no pin.

blueste

Poquito said:

blueste said:

Poquito said:

oldagetraveller1 said:

Poquito said:

oldagetraveller1 said:

"It’s not posted" The person who posted this about the Debit Card p.i.n. is very wrong.

I've just got off the phone and apparently it was posted to me on the 12th and should have arrived about two days after the card.

Not a problem now because I closed the account when on the phone.

I should also have received a "Welcome Pack" in the post - still waiting.

All I have received from them is a Debit Card and numerous text messages about using the account and having to make a card payment with the p.i.n. before it can be used contactless.

From my experience, and personally, an inefficient bank.

Not very wrong at all as that was the process during the application. It would be a bit random to just make that up 😄 I had a straightforward application, it sounds like you haven’t. I’m clearly not the only person who has applied for this account. It’s easy for others to verify that as part of the application Barclays advise the pin is accessed in the app…

but as I see you’ve closed your account now as you’ve been having issues with them. 

The application, using the app. was straightforward. The application was accepted and the account set up. Subsequently I couldn't access the account via the app.. Attempted to register for online banking without success. I only knew the account no./sort code from the debit card. 

The "letter" the card was stuck to advised that the p.i.n. will follow. The C.S. rep. said the p.i.n. is posted and should arrive about two days after the card. She said it was posted on the 12th. 

Also there should be a "Welcome Pack" through the post. Not received that either. Yes, the p.i.n. will be accessible in the app., but the p.i.n. is needed to log in, along with other information including the 5 digit account access p.i.n.. Catch 22.

She could access the account, I couldn't for whatever reason. "Memorable word", no, never asked to set that up during the application. I did have to submit Mother's Maiden Name which has been requested when phoning. Membership number, never received that. Only provided by a previous C.S. rep..

Do they provide a card reader? P.I.N. Sentry? I should have been sent that too. Not received.

Therefore, according to the information I was given, the card p.i.n. is posted.

Something obviously went drastically wrong with my application process.

It would appear that you may have been misinformed by the Barclays c.s rep which is unfortunate. You do not need the card pin (which Barclays set) to access the app… you need the access passcode (which you set) to access the app., which others on here have confirmed to you also.

Given the rep said the pin was posted on the 12th… did you receive it?  As others have verified, the pin is accessed via the app and not posted. 

There is no Welcome Pack… they send the card and that’s about it.

not sure what membership number you are referring to? What does this access? 

Are you making assumptions about needing a card reader?…that is quite random. You didn’t receive one as they aren’t required…

Either way… looks like Barclays have been giving you wrong information unfortunately…
 

You do need the card pin if you get the dreaded "Barclays app error code 00002." which many people including myself get. If this happens you have to delete the app and reinstall it. You then have to re-register in the app, part of this re-registering requires you to provide your card number AND the pin.
If the pin is only stored in the App and not posted I'm sure you can see the obvious problem?
You can register for the desktop version but requesting your pin there provides a "pin not available for this account" message!

And I clearly explained initially that for those who had a straightforward application this was not the process… the other poster was not making clear from their earlier posts that he was using app, then online banking. I was clearly referring to using the app only as that is what the application process stated to do.

the other poster wrote a long post about all sorts, but didn’t answer the simple question of did you actually receive the pin in the post as they expected

either way… to the person I was talking to it’s all irrelevant as they closed the account now.

"It would appear that you may have been misinformed by the Barclays c.s rep which is unfortunate. You do not need the card pin (which Barclays set) to access the app… you need the access passcode (which you set) to access the app., which others on here have confirmed to you also."

And I was clearly outlining a scenario that many have faced where you do indeed need the card pin when using the app only (app errors creating a need to delete it, reinstall it and re-register for it). Nothing more and nothing less!

Poquito

blueste said:

Poquito said:

blueste said:

Poquito said:

oldagetraveller1 said:

Poquito said:

oldagetraveller1 said:

"It’s not posted" The person who posted this about the Debit Card p.i.n. is very wrong.

I've just got off the phone and apparently it was posted to me on the 12th and should have arrived about two days after the card.

Not a problem now because I closed the account when on the phone.

I should also have received a "Welcome Pack" in the post - still waiting.

All I have received from them is a Debit Card and numerous text messages about using the account and having to make a card payment with the p.i.n. before it can be used contactless.

From my experience, and personally, an inefficient bank.

Not very wrong at all as that was the process during the application. It would be a bit random to just make that up 😄 I had a straightforward application, it sounds like you haven’t. I’m clearly not the only person who has applied for this account. It’s easy for others to verify that as part of the application Barclays advise the pin is accessed in the app…

but as I see you’ve closed your account now as you’ve been having issues with them. 

The application, using the app. was straightforward. The application was accepted and the account set up. Subsequently I couldn't access the account via the app.. Attempted to register for online banking without success. I only knew the account no./sort code from the debit card. 

The "letter" the card was stuck to advised that the p.i.n. will follow. The C.S. rep. said the p.i.n. is posted and should arrive about two days after the card. She said it was posted on the 12th. 

Also there should be a "Welcome Pack" through the post. Not received that either. Yes, the p.i.n. will be accessible in the app., but the p.i.n. is needed to log in, along with other information including the 5 digit account access p.i.n.. Catch 22.

She could access the account, I couldn't for whatever reason. "Memorable word", no, never asked to set that up during the application. I did have to submit Mother's Maiden Name which has been requested when phoning. Membership number, never received that. Only provided by a previous C.S. rep..

Do they provide a card reader? P.I.N. Sentry? I should have been sent that too. Not received.

Therefore, according to the information I was given, the card p.i.n. is posted.

Something obviously went drastically wrong with my application process.

It would appear that you may have been misinformed by the Barclays c.s rep which is unfortunate. You do not need the card pin (which Barclays set) to access the app… you need the access passcode (which you set) to access the app., which others on here have confirmed to you also.

Given the rep said the pin was posted on the 12th… did you receive it?  As others have verified, the pin is accessed via the app and not posted. 

There is no Welcome Pack… they send the card and that’s about it.

not sure what membership number you are referring to? What does this access? 

Are you making assumptions about needing a card reader?…that is quite random. You didn’t receive one as they aren’t required…

Either way… looks like Barclays have been giving you wrong information unfortunately…
 

You do need the card pin if you get the dreaded "Barclays app error code 00002." which many people including myself get. If this happens you have to delete the app and reinstall it. You then have to re-register in the app, part of this re-registering requires you to provide your card number AND the pin.
If the pin is only stored in the App and not posted I'm sure you can see the obvious problem?
You can register for the desktop version but requesting your pin there provides a "pin not available for this account" message!

And I clearly explained initially that for those who had a straightforward application this was not the process… the other poster was not making clear from their earlier posts that he was using app, then online banking. I was clearly referring to using the app only as that is what the application process stated to do.

the other poster wrote a long post about all sorts, but didn’t answer the simple question of did you actually receive the pin in the post as they expected

either way… to the person I was talking to it’s all irrelevant as they closed the account now.

"It would appear that you may have been misinformed by the Barclays c.s rep which is unfortunate. You do not need the card pin (which Barclays set) to access the app… you need the access passcode (which you set) to access the app., which others on here have confirmed to you also."

And I was clearly outlining a scenario that many have faced where you do indeed need the card pin when using the app only (app errors creating a need to delete it, reinstall it and re-register for it). Nothing more and nothing less!

If I clearly explained that the person I was talking to did not make it clear they were trying to access it other than in the app… then I’m not sure what else there is to talk about. Those who didn’t have a straightforward application are clearly going down a different route to rectify. 

As I also said… the person who i was talking to closed their account… 

you don’t need to explain to me… as I had a straightforward process…and incentive is due in just over a week… I also have the ability to read posts and read what you posted without the requirement to repeat yourself by @mentioning me.

blueste

For those of you like me who are locked out of the App and need the card pin, if you phone Barclays they will arrange for it to be posted it out to you. The agent I spoke to looked at the history of all correspondence that had been sent to me and the pin was not included so it seems they don't ordinarily post the pin. 

HillStreetBlues

My £175 was paid this morning.

MuckChucker

Boom, reward is in!
Now to cancel that Blue Rewards thingy before any payment taken.