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Comments

  • CuparLad said:
    That is naughty if that is the case. I also assumed Cynergy hadn't reduced the rate yet, but following on from this discussion see my Issue 90 is also sitting at 4.19%  :o
    Indeed, in the same boat.  I was intending to transfer-in funds from another account which is closing shortly, so grateful to have discovered this on the forum.  Poor service from Cynergy.
  • 1spiral
    1spiral Posts: 352 Forumite
    100 Posts Second Anniversary Name Dropper
    CuparLad said:
    That is naughty if that is the case. I also assumed Cynergy hadn't reduced the rate yet, but following on from this discussion see my Issue 90 is also sitting at 4.19%  :o
    Indeed, in the same boat.  I was intending to transfer-in funds from another account which is closing shortly, so grateful to have discovered this on the forum.  Poor service from Cynergy.

    That's why I posted the question. On Monday my Skipton BS drops to 4.25 and was assuming I'd be moving it to Cynergy but because of the £100 rule, I wanted to check that a rate drop hadn't been announced. I certainly wasn't expecting to be told that it had already dropped.
  • @soulsaver

    Vida Defined Access Iss2  (quad) 4.38% £10 min reduces to 4.11% from 3/9/25
  • dosh37
    dosh37 Posts: 546 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    edited 1 September 2025 at 12:35PM
    1spiral said:
    SnowMan said:
    1spiral said:
    Have Cynergy announced any rate cuts to existing accounts since the last BR cut? I don't recall seeing any mentioned here. 
    As they haven't updated their historic interest rates document (choose the historic interest rates tab and then you can download it) then it's a bit of a guess but I think the answer is yes they have reduced rates.
    I've only got £1 in an online easy access account (issue 90) and the rate is showing when I log in as 4.19% AER so it has clearly been reduced from 4.45% AER at some point. As they don't inform you of interest rate cuts if you only have £1 in your account, I've no way of knowing when the reduction took place.
    That's interesting. Just checked my issue 90 and that says the same. My mum has this account with several thousand in (opened on 1/8 which was only 2 days after it was launched.) Having just checked with her, she has received no such email regarding a rate reduction. I would be interested to know from anyone that received the email as to what date it arrived on. In the meantime I'll keep an eye on the historical rate document.


    I am in a similar situation...
    I opened an Iss 90 account on 1st Aug and transferred in around 1.7K from an existing Iss 80 account.
    The Iss 80 account was then closed.

    I thought the Iss 90 rate was 2.26% variable + 2.19% bonus = 4.45%.
    Hence today I intended to transfer savings from a Coventry 4 Access Saver (Rate reduced to from 4.5% to 4.2%).
    It was only when I checked the Iss 90 rate that I discovered it has dropped to 4.19%.
    I received no rate reduction notification emal from Cynergy.

    Instead, I looked into transferring into an existing Leeds Online Access Saver Iss 6 (4.35%) but was unable to login to the Leeds website (IT problems at their end).

    I get the error:-

    Error 504 - Gateway Timeout

    F5 site: tn2-lon

    It is still broken.

    I wouldn't be surprised if their rate also drops in the next few days.
    All this effort just to save a few £££. Is it worth it when you also have to pay tax on savings interest.



  • dosh37 said:
    1spiral said:
    SnowMan said:
    1spiral said:
    Have Cynergy announced any rate cuts to existing accounts since the last BR cut? I don't recall seeing any mentioned here. 
    As they haven't updated their historic interest rates document (choose the historic interest rates tab and then you can download it) then it's a bit of a guess but I think the answer is yes they have reduced rates.
    I've only got £1 in an online easy access account (issue 90) and the rate is showing when I log in as 4.19% AER so it has clearly been reduced from 4.45% AER at some point. As they don't inform you of interest rate cuts if you only have £1 in your account, I've no way of knowing when the reduction took place.
    That's interesting. Just checked my issue 90 and that says the same. My mum has this account with several thousand in (opened on 1/8 which was only 2 days after it was launched.) Having just checked with her, she has received no such email regarding a rate reduction. I would be interested to know from anyone that received the email as to what date it arrived on. In the meantime I'll keep an eye on the historical rate document.


    I am in a similar situation...
    I opened an Iss 90 account on 1st Aug and transferred in around 1.7K from an existing Iss 80 account.
    The Iss 80 account was then closed.

    I thought the Iss 90 rate was 2.26% variable + 2.19% bonus = 4.45%.
    Hence today I intended to transfer savings from a Coventry 4 Access Saver (Rate reduced to from 4.5% to 4.2%).
    It was only when I checked the Iss 90 rate that I discovered it has dropped to 4.19%.
    I received no rate reduction notification emal from Cynergy.

    Instead, I looked into transferring into an existing Leeds Online Access Saver Iss 6 (4.35%) but was unable to login to the Leeds website (IT problems at their end). I wouldn't be surprised if their rate also drops in the next few days.
    All this effort just to save a few £££. Is it worth it when you also have to pay tax on savings interest.

    To pay tax is a privilege!
  • cwep2
    cwep2 Posts: 239 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    1spiral said:
    SnowMan said:
    1spiral said:
    Have Cynergy announced any rate cuts to existing accounts since the last BR cut? I don't recall seeing any mentioned here. 
    As they haven't updated their historic interest rates document (choose the historic interest rates tab and then you can download it) then it's a bit of a guess but I think the answer is yes they have reduced rates.
    I've only got £1 in an online easy access account (issue 90) and the rate is showing when I log in as 4.19% AER so it has clearly been reduced from 4.45% AER at some point. As they don't inform you of interest rate cuts if you only have £1 in your account, I've no way of knowing when the reduction took place.
    That's interesting. Just checked my issue 90 and that says the same. My mum has this account with several thousand in (opened on 1/8 which was only 2 days after it was launched.) Having just checked with her, she has received no such email regarding a rate reduction. I would be interested to know from anyone that received the email as to what date it arrived on. In the meantime I'll keep an eye on the historical rate document.

    Same here and I was gonna ask the question. Account (issue 90) opened on the date it was launched, funded with >£100, no email to reduce rates, the historical rates still says the issue 90 is at 4.45% (as of 29Aug). Surely they are in breach of FCA rules?

    I am gonna send a secure message and see how I get on.
  • dosh37
    dosh37 Posts: 546 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    The Leeds BS website login has never worked properly...

    You are first prompted for username followed by 3 characters from your password.

    On Firefox, you then get this:-


    When you click 'Return to Dashboard', you get this:-


    After waiting long enough to make a cup of tea you get:-



    If you click [Go Back] you find that you are actually now logged in.

    I suspect the software was probably written on the cheap by a 12 year old who never bothered to test it on a range of browsers.

  • DRS1
    DRS1 Posts: 2,245 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    dosh37 said:
    1spiral said:
    SnowMan said:
    1spiral said:
    Have Cynergy announced any rate cuts to existing accounts since the last BR cut? I don't recall seeing any mentioned here. 
    As they haven't updated their historic interest rates document (choose the historic interest rates tab and then you can download it) then it's a bit of a guess but I think the answer is yes they have reduced rates.
    I've only got £1 in an online easy access account (issue 90) and the rate is showing when I log in as 4.19% AER so it has clearly been reduced from 4.45% AER at some point. As they don't inform you of interest rate cuts if you only have £1 in your account, I've no way of knowing when the reduction took place.
    That's interesting. Just checked my issue 90 and that says the same. My mum has this account with several thousand in (opened on 1/8 which was only 2 days after it was launched.) Having just checked with her, she has received no such email regarding a rate reduction. I would be interested to know from anyone that received the email as to what date it arrived on. In the meantime I'll keep an eye on the historical rate document.


    I am in a similar situation...
    I opened an Iss 90 account on 1st Aug and transferred in around 1.7K from an existing Iss 80 account.
    The Iss 80 account was then closed.

    I thought the Iss 90 rate was 2.26% variable + 2.19% bonus = 4.45%.
    Hence today I intended to transfer savings from a Coventry 4 Access Saver (Rate reduced to from 4.5% to 4.2%).
    It was only when I checked the Iss 90 rate that I discovered it has dropped to 4.19%.
    I received no rate reduction notification emal from Cynergy.

    Instead, I looked into transferring into an existing Leeds Online Access Saver Iss 6 (4.35%) but was unable to login to the Leeds website (IT problems at their end).

    I get the error:-

    Error 504 - Gateway Timeout

    F5 site: tn2-lon

    It is still broken.

    I wouldn't be surprised if their rate also drops in the next few days.
    All this effort just to save a few £££. Is it worth it when you also have to pay tax on savings interest.



    Down to 4.1% from 16 September 2025.  Might as well leave it in Coventry.
  • dosh37
    dosh37 Posts: 546 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    DRS1 said:
    dosh37 said:
    1spiral said:
    SnowMan said:
    1spiral said:
    Have Cynergy announced any rate cuts to existing accounts since the last BR cut? I don't recall seeing any mentioned here. 
    As they haven't updated their historic interest rates document (choose the historic interest rates tab and then you can download it) then it's a bit of a guess but I think the answer is yes they have reduced rates.
    I've only got £1 in an online easy access account (issue 90) and the rate is showing when I log in as 4.19% AER so it has clearly been reduced from 4.45% AER at some point. As they don't inform you of interest rate cuts if you only have £1 in your account, I've no way of knowing when the reduction took place.
    That's interesting. Just checked my issue 90 and that says the same. My mum has this account with several thousand in (opened on 1/8 which was only 2 days after it was launched.) Having just checked with her, she has received no such email regarding a rate reduction. I would be interested to know from anyone that received the email as to what date it arrived on. In the meantime I'll keep an eye on the historical rate document.


    I am in a similar situation...
    I opened an Iss 90 account on 1st Aug and transferred in around 1.7K from an existing Iss 80 account.
    The Iss 80 account was then closed.

    I thought the Iss 90 rate was 2.26% variable + 2.19% bonus = 4.45%.
    Hence today I intended to transfer savings from a Coventry 4 Access Saver (Rate reduced to from 4.5% to 4.2%).
    It was only when I checked the Iss 90 rate that I discovered it has dropped to 4.19%.
    I received no rate reduction notification emal from Cynergy.

    Instead, I looked into transferring into an existing Leeds Online Access Saver Iss 6 (4.35%) but was unable to login to the Leeds website (IT problems at their end).

    I get the error:-

    Error 504 - Gateway Timeout

    F5 site: tn2-lon

    It is still broken.

    I wouldn't be surprised if their rate also drops in the next few days.
    All this effort just to save a few £££. Is it worth it when you also have to pay tax on savings interest.



    Down to 4.1% from 16 September 2025.  Might as well leave it in Coventry.

    Incorrect. Leeds Online Access Saver Iss 6 (no longer available) is still showing 4.35%.

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