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  • Archerychick
    Archerychick Posts: 527 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    edited 27 January at 10:52PM
    nice tip about using the Santander app for Cahoot - needed to uninstall and reinstall it, but logging in with Cahoot details worked perfectly. I also installed Santander's business app to give me access to my Santander personal accounts.

     nice tip about using the Santander app for Cahoot - needed to uninstall and reinstall it, but logging in with Cahoot details worked perfectly. I also installed Santander's business app to give me access to my Santander personal accounts.”

    Seems to be an issue with the quote falling off. Sorry!

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 


  • flaneurs_lobster
    flaneurs_lobster Posts: 6,557 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 
    That's been my experience. Accessing Cahoot accounts via the app is an undocumented, unsupported "feature". In effect gives "read only" access. 

    Unless someone else has a way to give further functionality?
  • darren72
    darren72 Posts: 1,303 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 
    That's been my experience. Accessing Cahoot accounts via the app is an undocumented, unsupported "feature". In effect gives "read only" access. 

    Unless someone else has a way to give further functionality?
    I've been able to make transfers to new payees without an issue and also existing payee's if I make an amendment to the reference.  For some reason trying to pay an existing payee and leaving all the details as they are fails.
  • flaneurs_lobster
    flaneurs_lobster Posts: 6,557 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    darren72 said:

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 
    That's been my experience. Accessing Cahoot accounts via the app is an undocumented, unsupported "feature". In effect gives "read only" access. 

    Unless someone else has a way to give further functionality?
    I've been able to make transfers to new payees without an issue and also existing payee's if I make an amendment to the reference.  For some reason trying to pay an existing payee and leaving all the details as they are fails.
    Apple or Android?
  • s71hj
    s71hj Posts: 617 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    darren72 said:

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 
    That's been my experience. Accessing Cahoot accounts via the app is an undocumented, unsupported "feature". In effect gives "read only" access. 

    Unless someone else has a way to give further functionality?
    I've been able to make transfers to new payees without an issue and also existing payee's if I make an amendment to the reference.  For some reason trying to pay an existing payee and leaving all the details as they are fails.
    So how does this work sorry? A little late to this.  So if you uninstall the Santander app then reinstall and put in your cahoot login you can operate cahoot, who don't otherwise have an app? My only issue would be can I also access my Santander accounts on the app if i do this?
  • darren72
    darren72 Posts: 1,303 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    s71hj said:
    darren72 said:

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 
    That's been my experience. Accessing Cahoot accounts via the app is an undocumented, unsupported "feature". In effect gives "read only" access. 

    Unless someone else has a way to give further functionality?
    I've been able to make transfers to new payees without an issue and also existing payee's if I make an amendment to the reference.  For some reason trying to pay an existing payee and leaving all the details as they are fails.
    So how does this work sorry? A little late to this.  So if you uninstall the Santander app then reinstall and put in your cahoot login you can operate cahoot, who don't otherwise have an app? My only issue would be can I also access my Santander accounts on the app if i do this?
    Yes, that is correct, or just log out of your Santander app and then login again with your Cahoot details.  

    You can only have one version of the app installed so you would need to do that each time as you can't see all the accounts via a single login.
  • s71hj
    s71hj Posts: 617 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    darren72 said:
    s71hj said:
    darren72 said:

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 
    That's been my experience. Accessing Cahoot accounts via the app is an undocumented, unsupported "feature". In effect gives "read only" access. 

    Unless someone else has a way to give further functionality?
    I've been able to make transfers to new payees without an issue and also existing payee's if I make an amendment to the reference.  For some reason trying to pay an existing payee and leaving all the details as they are fails.
    So how does this work sorry? A little late to this.  So if you uninstall the Santander app then reinstall and put in your cahoot login you can operate cahoot, who don't otherwise have an app? My only issue would be can I also access my Santander accounts on the app if i do this?
    Yes, that is correct, or just log out of your Santander app and then login again with your Cahoot details.  

    You can only have one version of the app installed so you would need to do that each time as you can't see all the accounts via a single login.
    I do have an old phone that I could logout and log back in on as Cahoot login if it was worthwhile and made operating the account easier.
  • Archerychick
    Archerychick Posts: 527 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    darren72 said:

    Cahoot loyalty saver

    Following this tip, I’ve downloaded the Santander app and have indeed been able to view my account. I however can not do a payment transfer out of my account. I log in OK but when it asked for the one time passcode it doesn’t accept the code sent though via SMS. Is this normal and expected to not work?

    I can do the transfer through the website no problems. 
    That's been my experience. Accessing Cahoot accounts via the app is an undocumented, unsupported "feature". In effect gives "read only" access. 

    Unless someone else has a way to give further functionality?
    I've been able to make transfers to new payees without an issue and also existing payee's if I make an amendment to the reference.  For some reason trying to pay an existing payee and leaving all the details as they are fails.
    That works a treat! Thank you. Much prefer using the app because it’s easier to view! 
  • flaneurs_lobster
    flaneurs_lobster Posts: 6,557 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    darren72 said:

    Yes, that is correct, or just log out of your Santander app and then login again with your Cahoot details.  

    You can only have one version of the app installed so you would need to do that each time as you can't see all the accounts via a single login.
    Is that right? I've had to uninstall/reinstall & re-register in order to swap from Santander --> Cahoot, at least on Android.

    Better, if you can, to install the app on a second device (or in/outside the secure space on Samsung/Android 15 devices).
  • janusdesign
    janusdesign Posts: 972 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    darren72 said:

    Yes, that is correct, or just log out of your Santander app and then login again with your Cahoot details.  

    You can only have one version of the app installed so you would need to do that each time as you can't see all the accounts via a single login.
    Is that right? I've had to uninstall/reinstall & re-register in order to swap from Santander --> Cahoot, at least on Android.
    you can use the Santander Business app on Android to have limited access to Santander personal accounts - you can view balances and move money internally, but not pay out to payees etc... whether you need a business account to login to the business app, I don't know but would assume so.
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