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Tandem withdrawal delay
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
[Deleted User]
Posts: 0 Newbie
Anyone experiencing one? It’s been about 4 hours - usually takes less than an hour. I know they say it can take a day but never been that long for me
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Been a while since I last used Tandem.
It's the weekend so is that a factor?0 -
I withdrew 500 quid this morning, 20 minutes0
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Thanks for the replies.Odd - I just did another £1 and that came through. The larger payment still hasn’t arrived from hours earlier.
Now I don’t know whether it’s the sending or receiving bank
can’t chase it up till tomorrow. 0 -
I sent a payment yesterday (Sunday) afternoon, now Monday morning & still not arrived0
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Just messaged them. There was a 12 person queue, turns out some payments from the weekend haven’t gone through and they’re remediating in the next 2-24 hours as a matter of urgency. This is the bulk of my savings so I hope it’s sorted soon.stulaunch said:I sent a payment yesterday (Sunday) afternoon, now Monday morning & still not arrived1 -
There’s now a notification in the app about it1
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I've had the same problem. Transferred money to Lloyds at just before 1pm yesterday and it hasn't arrived, so am now overdrawn at Lloyds. I used the in-app chat and was assured making these payments is their highest priority right now and money should definitely arrive before 1pm today. I asked about compensation and was given £25.1
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I am surprised they have offered compensation given the quote it can take up to 2 days - I should log back in and ask for some. It has caused me a bit of stress given I couldn’t contact them yesterdaycmgurney said:I've had the same problem. Transferred money to Lloyds at just before 1pm yesterday and it hasn't arrived, so am now overdrawn at Lloyds. I used the in-app chat and was assured making these payments is their highest priority right now and money should definitely arrive before 1pm today. I asked about compensation and was given £25.
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Nice one, they offered me £250 -
Still not received my money though[Deleted User] said:
Nice one, they offered me £250
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