Co-op Regular Saver Not Appearing in Online Banking

jameseonline

Got the carrying out checks letter for it yesterday

Interestingly it says we're looking forward to welcoming you to the co-operative bank.

So they can't even get generic letters right.

Erm I'm already with you co operative bank, I had to get a current account with you before I could even apply for your regular saver.

pridehappy

Co-operative Bank savings accounts are quite slow and tedious to open (in my experience anyway) and for some reason, required ID every time from me. My regular saver was visible within 2-3 days, so I’d give them a call as it definitely doesn’t sound normal. I’m wondering if they’ve created you a separate log-in, and you might need to merge.