Natwest Credit Card disappeared from their app

P1Fanatic · 2 February at 3:35PM

Mine disappeared around 24hrs ago. At first I thought I hope this is not to do with a current account that I just closed after a switch completion to First Direct. However looking at the comments on Facebook this is affecting many people where Natwest reply saying they are aware but have not seemingly made any general statement about it. Its still visible if you login via a browser so its just the app.

SaverRate · 2 February at 3:54PM

Same with me

Peter999_2 · 2 February at 4:13PM

Just checked and mine is the same

born_again · 2 February at 4:17PM

Switches do not effect credit cards 👍

sparklymarkly · 2 February at 4:33PM

Just just checked and my credit card is still showing on the app.

P1Fanatic · 2 February at 5:23PM

born_again said:

Switches do not effect credit cards 👍

I know that but when you see it gone literally the day after your current account closes you think oops, was it some credit card piggy backing / dependent on you having a current account and you missed it.

sausage_time · 2 February at 5:58PM

See this thread:

https://forums.moneysavingexpert.com/discussion/6503120/rbs-app-credit-cards-not-showing-today

Seems to be a common but temporary issue impacting some NatWest group customers.

P1Fanatic · 3 February at 11:38AM

Mine is still missing but at least payment notifications from the app are still working for that card

P1Fanatic · 1 March at 9:01AM

Mine is still missing a month later even after they updated the app. Time to look at cancelling it.

Natwest Credit Card disappeared from their app

Comments

Categories

Get our FREE Weekly email full of deals & guides - and it’s spam-free