Co Op Switch offer (seen 15th January 2024)

friolento

I couldn't find an option to set up an SO in the app, either. Just online. The app is very bare-bone basic.

Stargunner

friolento said:

I couldn't find an option to set up an SO in the app, either. Just online. The app is very bare-bone basic.

You cant set them up from the app.

anna42hmr

Descrabled said:

My query is about the required saver. I have applied and been accepted 2 days ago. When will it appear in the app/online? So slow and clunky; don't think I'm going to be able to keep going with the Coop at this rate.

i am the same my online saver is not showing on the app yet either, got email on Tuesday to say application successful for the online save but not showing as yet.   Hopefully will show up soon

friolento

anna42hmr said:

Descrabled said:

My query is about the required saver. I have applied and been accepted 2 days ago. When will it appear in the app/online? So slow and clunky; don't think I'm going to be able to keep going with the Coop at this rate.

i am the same my online saver is not showing on the app yet either, got email on Tuesday to say application successful for the online save but not showing as yet.   Hopefully will show up soon

It took 3 working days before my savings account showed up online and in the app

DerektheDonkey

Evening, reading some of the previous entries, am I correct in making the assumption that the general consensus is that it is safe to join online banking and the app before the switch is completed?

harz99

DerektheDonkey said:

Evening, reading some of the previous entries, am I correct in making the assumption that the general consensus is that it is safe to join online banking and the app before the switch is completed?

Why would you risk not qualifying for the offer, and whats the hurry?

Safer and simpler to do as the T&Cs say.

friolento

DerektheDonkey said:

Evening, reading some of the previous entries, am I correct in making the assumption that the general consensus is that it is safe to join online banking and the app before the switch is completed?

Sure, as otherwise existing customers with existing online banking wouldn't be eligible. We are also expected to switch our main account to the COOP, so it would be highly unreasonable of them to ask us to delay accessing our future main account.

But don't take it from me, ask COOP CS.

Bazzalona13295

DerektheDonkey said:

Evening, reading some of the previous entries, am I correct in making the assumption that the general consensus is that it is safe to join online banking and the app before the switch is completed?

If you want to be ultra safe then no, there is no real rush, but someone here (apologies for not checking who) has spoken to customer services and been told its ok to register for online banking.

tg99

My switch is currently in progress due to complete next week. I’ve tried a couple of times on different days to set up standing orders on the account I’m switching (Nationwide) but keep getting error message saying unable to process. I’m guessing this may be because the switch is underway and hence I can no longer set up new standing orders….is this usually the case when you switch accounts? No real issue anyway as can just set up in Coop account instead.

Middle_of_the_Road

tg99 said:

My switch is currently in progress due to complete next week. I’ve tried a couple of times on different days to set up standing orders on the account I’m switching (Nationwide) but keep getting error message saying unable to process. I’m guessing this may be because the switch is underway and hence I can no longer set up new standing orders….is this usually the case when you switch accounts? No real issue anyway as can just set up in Coop account instead.

I don't think so. I'm also switching a Nationwide account, and yesterday set up two standing orders in the App.
One was to another Nationwide account, the other to FD. Set up as a new payee, then it gives you the option to make it a standing order.