Asda SIM card free £40 voucher deal - how set auto renew?

sheffieldeagle

chipsmum said:

After weeks of chasing this and being told my voucher was being issued last Monday, I am now told I am not eligible as I didn't order the SIM card via the correct channel. 
All I did was click on the link from MSE which took me to the ASDA Mobile website where I ordered the SIM and then set it to auto renew.
Did everyone else who has finally received their voucher using a different ordering process ?

Thanks 

Used same process but there was an extra hurdle to jump because after the initial  payment a new payment card was required. I remember some people posting they were caught out by this. If this was your experience may be that's why you are not eligible.

Cheers

MACKEM99

sheffieldeagle said:

chipsmum said:

After weeks of chasing this and being told my voucher was being issued last Monday, I am now told I am not eligible as I didn't order the SIM card via the correct channel. 
All I did was click on the link from MSE which took me to the ASDA Mobile website where I ordered the SIM and then set it to auto renew.
Did everyone else who has finally received their voucher using a different ordering process ?

Thanks 

Used same process but there was an extra hurdle to jump because after the initial  payment a new payment card was required. I remember some people posting they were caught out by this. If this was your experience may be that's why you are not eligible.

Cheers

I used same bank account for initial and recurring and was paid the £40 voucher without any issues?😃

sheffieldeagle

MACKEM99 said:

sheffieldeagle said:

chipsmum said:

After weeks of chasing this and being told my voucher was being issued last Monday, I am now told I am not eligible as I didn't order the SIM card via the correct channel. 
All I did was click on the link from MSE which took me to the ASDA Mobile website where I ordered the SIM and then set it to auto renew.
Did everyone else who has finally received their voucher using a different ordering process ?

Thanks 

Used same process but there was an extra hurdle to jump because after the initial  payment a new payment card was required. I remember some people posting they were caught out by this. If this was your experience may be that's why you are not eligible.

Cheers

I used same bank account for initial and recurring and was paid the £40 voucher without any issues?😃

Sorry my post was misleading the payment had to be set up again for the second payment you could in fact use the same card.

Cheerx

screwphillips

Asda mobile have not paid the £40 voucher to so many subscribers who qualified for it in April this year that they have stopped answering calls to their customer support 'helpline'. We were promised our voucher would be with us in 'days' but it never arrived despite multiple calls. Martin Lewis recommended this but it turns out to be a scam

MSE_James

Hi @screwphillips - please take a look at this page which explains what to do in these circumstances and includes details of our 'voucher help' email address: 

https://help.moneysavingexpert.com/en/articles/8879527-not-got-your-mse-blagged-broadband-phone-tv-voucher