Asda SIM card free £40 voucher deal - how set auto renew?

MACKEM99

RobertKr said:

I just called their customer serv. no 2732 and apparently i suppouse to receive this card within 3 (working?) days, we will see...

Please let us know how u get on.

RobertKr

As expected nothing arrived, probably have to call them again but i dont think i will be more lucky this time, its time to move away from asda mobile

MACKEM99

Keep us updated please I have to go through this rigmaroll soon

MACKEM99

RobertKr said:

As expected nothing arrived, probably have to call them again but i dont think i will be more lucky this time, its time to move away from asda mobile

Tell them you will be moving away from them if offer does not come through. You could always try resolver if they don't play ball.  I know it's not a large amount but why should they get away with no paying out.  Too many people
 just shrug their shoulders and not persevere in getting paid. I think a lot of companies rely on us not to persue it.  MSE members know better of course!  😄

RobertKr

MACKEM99 said:

RobertKr said:

As expected nothing arrived, probably have to call them again but i dont think i will be more lucky this time, its time to move away from asda mobile

Tell them you will be moving away from them if offer does not come through. You could always try resolver if they don't play ball.  I know it's not a large amount but why should they get away with no paying out.  Too many people
 just shrug their shoulders and not persevere in getting paid. I think a lot of companies rely on us not to persue it.  MSE members know better of course!  😄

Yeahh at the end I coudnt be bothererd to call them as again i will have no prove that i did anything, I send them complain/enquery on friday to asda.mobile@help.vodafone.co.uk, only email i was able to find, I hope it will force them to replay to me somehow. It is only £40 but it probably more annoy me that I got caught to this promotion and I have (again) chase company to pay what's due. According to discussion on hotuk.. some people get a gift card straight away after 3 mth so i guess we are unlucky one..;)

MACKEM99

That's what they rely on people not bothering.  In the past when I have complained to companies their first reply was that no one else had complained.  I replied I am not no one else!😄

sheffieldeagle

Hi

Would be interested to know if anyone has got their voucher?

Cheers 

RobertKr

As I said some people on hotuk.. thread for this promotion claimed to receive this voucher around march, straight after 3rd payment. I am still waiting for a resolution, I received replay to my email on last saturday(and after a few days I send identification code):
"Thanks for getting in touch with Asda Mobile. My name is **** and as a member of the Mobile team, I have been asked to investigate and respond to your email.

We just want to say how much we appreciate your patience while we’ve been looking into your concerns about your Asda account.
  
Thank you for passing security via the authentication code.

We have checked the account and the bundle has now been renewed for more than 3 months, the gift card should have been sent by now, please double check your email inbox and spam folder and let us know.
"
I didnt get anythink, I send reminder yesterday to this person that I am still missing this card. No answer to this email, it seem they just send some bulls.. after delay and nothing progress, I guess they hope I will give up..

RobertKr

I made a case in resolver (but i dont have a customer service no, i used my mobile no for this) will see how it goes now..

MACKEM99

Sounds like they are delaying in the hope you will go away!