Maxjet Gone Bust

stoneman

Panda, I have just phoned EOS and was told that MJ are getting people on their flights, phone them and they should tell you if you have been rebooked, the guy also says that Virgin are taking up some of te slack as well. They are litterly doing this last minute. You can get to JFK for about £150pp which gets you there in plenty of time for the EOS flight. Report back if you find anything out

nottmgal

Panda - just heard from someone on Trip Advisor who had Maxjet flights back from Vegas on the 27th and heard absolutely nothing from them either. They turned up at the airport early that day and went to see Virgin, who were apparently expecting them and took them home (in economy though).

Good luck and let us know how you get on!

Spring909

If you paid for Airline Failure Insurance (should be on your invoice or there should be a sticker on your copy of the e-ticket or on your wallet) then you can claim through the insurers. It normally costs around £5 extra, but is not normally offered on online bookings made directly with the airline, but is/should be when booking through a tour operator/travel agent.

PandaPants_2

Ive made 6 calls toi Maxjet and they keep telling me to wait for a call. We went to Contenental and got a flight for $1200 for both of us, to Belfast via Newark, Virgin and AA wanted $1200 each!!

Good luck to anyone else stuck here, DO NOT rely on MAXJET to get you home!!

stoneman

Good luck Panda. I went to the airport today and there is someone in the Maxjet office. He said that all you do is arrive at the Virgin desk on the morning of the day you are supposed to travel and they accept you on that days flight. I confirmed this at the Virgin desk

PandaPants_2

My brother badgered them into ringing, they have confirmed us on a Virgin Economy flight for 31st and are ringing in the morning to give us hotel details.

Phew!

stoneman

PandaPants wrote: »

My brother badgered them into ringing, they have confirmed us on a Virgin Economy flight for 31st and are ringing in the morning to give us hotel details.

Phew!

fingers crossed for you

SallyD

I am very pleased I was hesitant in making a decision to fly over to LV to visit family for New Year - I was looking to go Maxjet and my heart goes out to all that have been let down. I have read through most of this thread and just wanted to say that the help and advice is wonderful.One never need worry about being stranded abroad because all you Moneysavers are out there to help,offering advice and encouragement. YOU ARE ALL FANTASTIC:T :T

rickG_2

Here's the link to the Silverjet offer. Hope it's some help.

http://www.flysilverjet.com/silverjet-maxjet-offer.aspx

Re-book your MAXjet flight with Silverjet

Following the cessation of MAXjet operations, Silverjet is offering any MAXjet customers booked to travel the opportunity to re-book on available Silverjet services for the same price as their MAXjet ticket, for bookings made before 31 December 2007. Silverjet operates twice-daily flights to New York from London Luton airport and will be delighted to accommodate you if seats are available.
To rearrange your travel plans with Silverjet please call in the UK 0844 855 0111, in the USA 877 359 7458 or from outside the UK +44 203 004 2973. Electronic proof of the ticket price paid to MAXjet and your original MAXjet e-confirmation number will be required.
Please note that the Silverjet contact centre will be operating reduced hours over the Christmas period. You can still book our lowest fare online 24 hours a day, however, we will not price match original MAXjet bookings if a subsequent reservation has already been made with Silverjet.
Revised contact centre operating hours:
Monday 24 December, 2007 00:00 – 22:00
Tuesday 25 December, 2007 Closed
Wednesday 26 December, 2007 07:00 – 00:00
Monday 31 December, 2007 00:00 – 22:00
Tuesday 1 January, 2008 07:00 – thereafter 24 hours a day, 7 days a week

dmg24

Good on Silverjet.

I know it is in part a PR exercise for them, but when we see all the other airlines doing nothing to help, and giving those having to rebook no discounts, I do think that they deserve some credit for their efforts x