Sainsburys Bank ATM Faulty or Cash Trapping Scam

djh

MrFrugalFever said:

djh said:

I have not given up the last case was settled by the FOS and I was refunded.This is a whole new issue.This time the ATM took back £80 before I had a chance to retrieve it.Them the same as last time I withdrew £10 which I got then after finishing our shopping got a further £70. The £80 was within the ATM somewhere.It was not automatically reconciled and both organisations say there was nothing wrong with the transaction.

Time to go cashless my friend

Very true - or sharpen up my reaction times

djh

Another Update.
Following my complaint to the F O S and going through the procedure, the F O S taking up my complaint,a different outcome to last time.
Had a telephone call yesterday from the case handler informing me that the CO- OP Bank were willing to "give me" an £80 goodwill payment to settle the matter. I accepted - reluctantly- due to the amount of work involved for all parties concerned -not to mention cost.
I suspect without the F O S I would have got nowhere.
I am left with the feeling that the ATM operator has been left blameless in this whole episode -and it was my fault for not being quick enough retrieving the notes.