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Barclays £175 switch offer - new customers only, Nov 1 - 30 2023

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  • masonic
    masonic Posts: 27,381 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    masonic said:
    masonic said:
    carly said:
    If a switch completed but DDs were possibly not set up in time,  would Barclays notify the account holder that the incentive would not be paid ?    A friend of mine has not been paid the incentive although I have and we both completed the switch on the same day , 15th Nov.   Does anybody know ?
    Your friend should refer to the switching letter issued by Barclays outlining the DDs to be switched. If there aren't two, then the incentive won't be paid. They may not notify those not qualifying, as nobody had to confirm whether or not they were switching as part of the offer.
    Darn - Just had a letter from Barclays that my partner's switch from Nationwide is going ahead on 27th Nov.  But only one problem - Looks like it's showing the Nationwide account being switched out of has an incorrect name - albeit my name instead of my partner's name.  Tried to call Barclays, but their line is very busy.  What shall we do now? Have we messed up the switch and can we still rectify it?
    The switch will quickly fail if the account names do not match, so you should be able to reapply with the correct details.
    Thanks very much masonic.  The barclays letter was received today and it states the switch will take place tomorrow between 6pm and 7:30pm.  How will I know that the switch has failed? Will I get an email from Barclays/Nationwide? Or do I just go ahead and apply for a switch on the 25th which falls on Saturday.  As you can appreciate, I can't wait for Barclays to inform me as they are ridiculously slow and only send out snailmail which would certainly not be received until after 30th Nov.
    Presumably Barclays postal comms is about 5 working days behind. Have you received a list of payments that are supposed to be switched yet? I believe some have reported that this was provided in the documents section of the app at around day 2. I would have thought Nationwide would have contacted you by now if you are already on day 6. If there is a switch happening, you should be able to see the DDs on the account by tomorrow morning. But it seems unlikely both Barclays and Nationwide wouldn't notice the account being switched doesn't belong to the switcher.
    When I started my switch, I had a notification from Ulster on day 1. It's the fastest I've ever known them do anything. I was expecting them to send the 'sorry you're leaving us' letter by carrier pigeon sometime in 2024.
    My apologies masonic, but I didn't realise that you had replied to my post.  Yes we received the barclays list of payments letter.  Upon your suggestion, we've also just checked and we can see via the barclays app all the DD's for my partner's nationwide account are already showing on there, so does that mean the has switch happened or are you saying that it the DD's appear one day before the actual switch?
    The DDs must be capable of pulling from the day after switch day, so must be active a couple of days before the switch completes. It certainly therefore seems that your partner's switch is going ahead, despite it being your account that is being switched into it. Out of interest, how similar are the account names?
  • masonic said:
    masonic said:
    masonic said:
    carly said:
    If a switch completed but DDs were possibly not set up in time,  would Barclays notify the account holder that the incentive would not be paid ?    A friend of mine has not been paid the incentive although I have and we both completed the switch on the same day , 15th Nov.   Does anybody know ?
    Your friend should refer to the switching letter issued by Barclays outlining the DDs to be switched. If there aren't two, then the incentive won't be paid. They may not notify those not qualifying, as nobody had to confirm whether or not they were switching as part of the offer.
    Darn - Just had a letter from Barclays that my partner's switch from Nationwide is going ahead on 27th Nov.  But only one problem - Looks like it's showing the Nationwide account being switched out of has an incorrect name - albeit my name instead of my partner's name.  Tried to call Barclays, but their line is very busy.  What shall we do now? Have we messed up the switch and can we still rectify it?
    The switch will quickly fail if the account names do not match, so you should be able to reapply with the correct details.
    Thanks very much masonic.  The barclays letter was received today and it states the switch will take place tomorrow between 6pm and 7:30pm.  How will I know that the switch has failed? Will I get an email from Barclays/Nationwide? Or do I just go ahead and apply for a switch on the 25th which falls on Saturday.  As you can appreciate, I can't wait for Barclays to inform me as they are ridiculously slow and only send out snailmail which would certainly not be received until after 30th Nov.
    Presumably Barclays postal comms is about 5 working days behind. Have you received a list of payments that are supposed to be switched yet? I believe some have reported that this was provided in the documents section of the app at around day 2. I would have thought Nationwide would have contacted you by now if you are already on day 6. If there is a switch happening, you should be able to see the DDs on the account by tomorrow morning. But it seems unlikely both Barclays and Nationwide wouldn't notice the account being switched doesn't belong to the switcher.
    When I started my switch, I had a notification from Ulster on day 1. It's the fastest I've ever known them do anything. I was expecting them to send the 'sorry you're leaving us' letter by carrier pigeon sometime in 2024.
    My apologies masonic, but I didn't realise that you had replied to my post.  Yes we received the barclays list of payments letter.  Upon your suggestion, we've also just checked and we can see via the barclays app all the DD's for my partner's nationwide account are already showing on there, so does that mean the has switch happened or are you saying that it the DD's appear one day before the actual switch?
    The DDs must be capable of pulling from the day after switch day, so must be active a couple of days before the switch completes. It certainly therefore seems that your partner's switch is going ahead, despite it being your account that is being switched into it. Out of interest, how similar are the account names?
    That's very strange and interesting because the names have no similarities at all whatsoever, so I'm not sure how they've even allowed this to happen.  Apologies, I would have taken a screenshot for you to show the DDs that are now showing in my Barclays account, but the app has blocked taking of screenshots.
  • boingy
    boingy Posts: 1,925 Forumite
    1,000 Posts Second Anniversary Name Dropper
    masonic said:
    masonic said:
    masonic said:
    carly said:
    If a switch completed but DDs were possibly not set up in time,  would Barclays notify the account holder that the incentive would not be paid ?    A friend of mine has not been paid the incentive although I have and we both completed the switch on the same day , 15th Nov.   Does anybody know ?
    Your friend should refer to the switching letter issued by Barclays outlining the DDs to be switched. If there aren't two, then the incentive won't be paid. They may not notify those not qualifying, as nobody had to confirm whether or not they were switching as part of the offer.
    Darn - Just had a letter from Barclays that my partner's switch from Nationwide is going ahead on 27th Nov.  But only one problem - Looks like it's showing the Nationwide account being switched out of has an incorrect name - albeit my name instead of my partner's name.  Tried to call Barclays, but their line is very busy.  What shall we do now? Have we messed up the switch and can we still rectify it?
    The switch will quickly fail if the account names do not match, so you should be able to reapply with the correct details.
    Thanks very much masonic.  The barclays letter was received today and it states the switch will take place tomorrow between 6pm and 7:30pm.  How will I know that the switch has failed? Will I get an email from Barclays/Nationwide? Or do I just go ahead and apply for a switch on the 25th which falls on Saturday.  As you can appreciate, I can't wait for Barclays to inform me as they are ridiculously slow and only send out snailmail which would certainly not be received until after 30th Nov.
    Presumably Barclays postal comms is about 5 working days behind. Have you received a list of payments that are supposed to be switched yet? I believe some have reported that this was provided in the documents section of the app at around day 2. I would have thought Nationwide would have contacted you by now if you are already on day 6. If there is a switch happening, you should be able to see the DDs on the account by tomorrow morning. But it seems unlikely both Barclays and Nationwide wouldn't notice the account being switched doesn't belong to the switcher.
    When I started my switch, I had a notification from Ulster on day 1. It's the fastest I've ever known them do anything. I was expecting them to send the 'sorry you're leaving us' letter by carrier pigeon sometime in 2024.
    My apologies masonic, but I didn't realise that you had replied to my post.  Yes we received the barclays list of payments letter.  Upon your suggestion, we've also just checked and we can see via the barclays app all the DD's for my partner's nationwide account are already showing on there, so does that mean the has switch happened or are you saying that it the DD's appear one day before the actual switch?
    The DDs must be capable of pulling from the day after switch day, so must be active a couple of days before the switch completes. It certainly therefore seems that your partner's switch is going ahead, despite it being your account that is being switched into it. Out of interest, how similar are the account names?
    That's very strange and interesting because the names have no similarities at all whatsoever, so I'm not sure how they've even allowed this to happen.  Apologies, I would have taken a screenshot for you to show the DDs that are now showing in my Barclays account, but the app has blocked taking of screenshots.
    I think they've probably cocked it up but you might as well wait for the switch to complete, or not, then see what happens.
  • MikeJXE
    MikeJXE Posts: 3,856 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I would have thought Barclays applied for the account as per the sort code and account number entered and not by the name 

    Are you sure you gave them the correct details 
  • boingy said:
    masonic said:
    masonic said:
    masonic said:
    carly said:
    If a switch completed but DDs were possibly not set up in time,  would Barclays notify the account holder that the incentive would not be paid ?    A friend of mine has not been paid the incentive although I have and we both completed the switch on the same day , 15th Nov.   Does anybody know ?
    Your friend should refer to the switching letter issued by Barclays outlining the DDs to be switched. If there aren't two, then the incentive won't be paid. They may not notify those not qualifying, as nobody had to confirm whether or not they were switching as part of the offer.
    Darn - Just had a letter from Barclays that my partner's switch from Nationwide is going ahead on 27th Nov.  But only one problem - Looks like it's showing the Nationwide account being switched out of has an incorrect name - albeit my name instead of my partner's name.  Tried to call Barclays, but their line is very busy.  What shall we do now? Have we messed up the switch and can we still rectify it?
    The switch will quickly fail if the account names do not match, so you should be able to reapply with the correct details.
    Thanks very much masonic.  The barclays letter was received today and it states the switch will take place tomorrow between 6pm and 7:30pm.  How will I know that the switch has failed? Will I get an email from Barclays/Nationwide? Or do I just go ahead and apply for a switch on the 25th which falls on Saturday.  As you can appreciate, I can't wait for Barclays to inform me as they are ridiculously slow and only send out snailmail which would certainly not be received until after 30th Nov.
    Presumably Barclays postal comms is about 5 working days behind. Have you received a list of payments that are supposed to be switched yet? I believe some have reported that this was provided in the documents section of the app at around day 2. I would have thought Nationwide would have contacted you by now if you are already on day 6. If there is a switch happening, you should be able to see the DDs on the account by tomorrow morning. But it seems unlikely both Barclays and Nationwide wouldn't notice the account being switched doesn't belong to the switcher.
    When I started my switch, I had a notification from Ulster on day 1. It's the fastest I've ever known them do anything. I was expecting them to send the 'sorry you're leaving us' letter by carrier pigeon sometime in 2024.
    My apologies masonic, but I didn't realise that you had replied to my post.  Yes we received the barclays list of payments letter.  Upon your suggestion, we've also just checked and we can see via the barclays app all the DD's for my partner's nationwide account are already showing on there, so does that mean the has switch happened or are you saying that it the DD's appear one day before the actual switch?
    The DDs must be capable of pulling from the day after switch day, so must be active a couple of days before the switch completes. It certainly therefore seems that your partner's switch is going ahead, despite it being your account that is being switched into it. Out of interest, how similar are the account names?
    That's very strange and interesting because the names have no similarities at all whatsoever, so I'm not sure how they've even allowed this to happen.  Apologies, I would have taken a screenshot for you to show the DDs that are now showing in my Barclays account, but the app has blocked taking of screenshots.
    I think they've probably cocked it up but you might as well wait for the switch to complete, or not, then see what happens.
    Yes, your right.  I'll wait a bit longer.  Just don't want to risk missing the boat if switch doesn't happen. Cheers.

    MikeJXE said:
    I would have thought Barclays applied for the account as per the sort code and account number entered and not by the name 

    Are you sure you gave them the correct details 

    Yes, the sort code and account number are definitely right as otherwise we wouldn't be able to transfer the DDs from Nationwide that are now showing in Barclays.  However I believe whilst switching two accounts with Barclays at the same time, we've accidentally entered my name instead of my partner's and I guess that's the only mistake.

  • E_zroda
    E_zroda Posts: 93 Forumite
    Fifth Anniversary 10 Posts Photogenic Name Dropper
    edited 24 November 2023 at 2:01PM
    masonic said:
    masonic said:
    masonic said:
    carly said:
    If a switch completed but DDs were possibly not set up in time,  would Barclays notify the account holder that the incentive would not be paid ?    A friend of mine has not been paid the incentive although I have and we both completed the switch on the same day , 15th Nov.   Does anybody know ?
    Your friend should refer to the switching letter issued by Barclays outlining the DDs to be switched. If there aren't two, then the incentive won't be paid. They may not notify those not qualifying, as nobody had to confirm whether or not they were switching as part of the offer.
    Darn - Just had a letter from Barclays that my partner's switch from Nationwide is going ahead on 27th Nov.  But only one problem - Looks like it's showing the Nationwide account being switched out of has an incorrect name - albeit my name instead of my partner's name.  Tried to call Barclays, but their line is very busy.  What shall we do now? Have we messed up the switch and can we still rectify it?
    The switch will quickly fail if the account names do not match, so you should be able to reapply with the correct details.
    Thanks very much masonic.  The barclays letter was received today and it states the switch will take place tomorrow between 6pm and 7:30pm.  How will I know that the switch has failed? Will I get an email from Barclays/Nationwide? Or do I just go ahead and apply for a switch on the 25th which falls on Saturday.  As you can appreciate, I can't wait for Barclays to inform me as they are ridiculously slow and only send out snailmail which would certainly not be received until after 30th Nov.
    Presumably Barclays postal comms is about 5 working days behind. Have you received a list of payments that are supposed to be switched yet? I believe some have reported that this was provided in the documents section of the app at around day 2. I would have thought Nationwide would have contacted you by now if you are already on day 6. If there is a switch happening, you should be able to see the DDs on the account by tomorrow morning. But it seems unlikely both Barclays and Nationwide wouldn't notice the account being switched doesn't belong to the switcher.
    When I started my switch, I had a notification from Ulster on day 1. It's the fastest I've ever known them do anything. I was expecting them to send the 'sorry you're leaving us' letter by carrier pigeon sometime in 2024.
    My apologies masonic, but I didn't realise that you had replied to my post.  Yes we received the barclays list of payments letter.  Upon your suggestion, we've also just checked and we can see via the barclays app all the DD's for my partner's nationwide account are already showing on there, so does that mean the has switch happened or are you saying that it the DD's appear one day before the actual switch?
    The DDs must be capable of pulling from the day after switch day, so must be active a couple of days before the switch completes. It certainly therefore seems that your partner's switch is going ahead, despite it being your account that is being switched into it. Out of interest, how similar are the account names?
    My switch completed on the 16th and on the 17th one of the several DDs that were transferred in the process paid off my CC balance as expected.
  • anna42hmr
    anna42hmr Posts: 2,890 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 24 November 2023 at 2:17PM
    out of curiosity has any one on her received any switch incentives since the batch that was paid out on Monday? Just wondering if they are doing them in batches rather than every day? will be interesting to see if no payments made tuesday-friday this week, wether there will be a batch of incentive payments next monday. 
    MFW#105 - 2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12/ 2021 overpaid £1506.82 /2022 Overpaid £2975.28 / 2023 Overpaid £2677.30 / 2024 Overpaid £2173.61 Total OP since mortgage started in 2015 = £37,286.86 2025 MFW target £1700, payments to date at April 2025 - £1712.07..

  • anna42hmr said:
    out of curiosity has any one on her received any switch incentives since the batch that was paid out on Monday? Just wondering if they are doing them in batches rather than every day? will be interesting to see if no payments made tuesday-friday this week, wether there will be a batch of incentive payments next monday. 
    My switch went through on Tuesday, no payment incentive yet.

    Hoping it’s next Monday as could really do with the cash before the end of the month.


  • anna42hmr said:
    out of curiosity has any one on her received any switch incentives since the batch that was paid out on Monday? Just wondering if they are doing them in batches rather than every day? will be interesting to see if no payments made tuesday-friday this week, wether there will be a batch of incentive payments next monday. 
    My switch completed on the 10th November and I've not received the incentive payment. I messaged Barclays and asked when to expect it and was told "within 28 days of switch completing".
    As far as I know, I've complied with the T&Cs.

  • Guys I've got an update on our switch situation.  The switch has happened and my partner can now see the money that was in the nationwide account in the Barclays account, so it looks like it's been successful, even with the wrong name!

    Does that mean we should still get the switch incentive?
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