Octopus - Octoplus Rewards (points/money off/free electricity)

Netexporter

Hearsay on boards well that won't help anyone really

They might as well close the board, right now, then.

MultiFuelBurner

Netexporter said:

Hearsay on boards well that won't help anyone really

They might as well close the board, right now, then.

The point is you seem to "need" this backout clause personally so go and get it from the source for your own comfort.

As someone once said to me here isn't useless info without a source or evidence.

TheElectricCow

Netexporter said:

Can you unjoin if, somehow, Octoplus turns out to be disadvantageous in combination with a particular tariff?

You’ll have to opt in to each Octoplus event manually when invited so, presumably, you would just have to not join any that wouldn’t be to your benefit. I’m sure if you really wanted to deregister entirely that would be possible too by contacting Octopus, just as was the case with last year’s DFS saving sessions if I remember correctly.

Netexporter

You’ll have to opt in to each Octoplus event manually when invited so, presumably, you would just have to not join any that wouldn’t be to your benefit.

Good point. I'd better sign up!

Obviously, I'm only really joining for the enhanced WoF experience

born_again

Netexporter said:

Hearsay on boards well that won't help anyone really

They might as well close the board, right now, then.

Don't rely – verify!

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masonic

Netexporter said:

MultiFuelBurner said:

Netexporter said:

Can you unjoin if, somehow, Octoplus turns out to be disadvantageous in combination with a particular tariff?

Have you read the terms and conditions? If unclear twitter (X) octopus customer services.

Yes, I have read the T&Cs, which haven't answered my questions. I have asked here because other people have asked similar and may have got an answer from Octopus.

After reading Clause 2 of the general section, what remaining questions do you have about the process for "unjoining"? As mentioned above, there shouldn't be any need to get out of Octoplus entirely if you just don't wish to be part of the Savings Sessions or Free Electricity elements of the scheme.

michael1234

Didn't want to create a new thread just for this so thought I'd make a little aside here:

Relatively recently joined Octopus and I am happy so far. I just noticed though on their website that they say one of the reasons they are so good is due to their platform. However, there is no secret that the platform is made by another company (Kraken) and the platform is also in use by several other utilities including Eon.

So while nothing said is dishonest, the quality of the platform is almost presented as a unique selling point which it clearly isn't.

Andreg

michael1234 said:

Didn't want to create a new thread just for this so thought I'd make a little aside here:

Relatively recently joined Octopus and I am happy so far. I just noticed though on their website that they say one of the reasons they are so good is due to their platform. However, there is no secret that the platform is made by another company (Kraken) and the platform is also in use by several other utilities including Eon.

So while nothing said is dishonest, the quality of the platform is almost presented as a unique selling point which it clearly isn't.

Kraken technologies is a subsidiary of Octopus Energy Group.  If you want to discuss Kraken further I suggest creating another thread - this one is about Octoplus.

Andreg

Does anyone have any idea how often the free electricity sessions will occur?   It may just be an experiment with one or two free electricity sessions over  the next few months, or they might give us free electricity every time the wholesale price goes negative.  Presumably Octopus would make a profit by supplying lots of negatively priced electricity for free?

If the free electricity sessions are reasonably frequent it may be worth purchasing some smart socket switches to make use of the free energy.  I'm guessing they will be at times when the Agile electricity price is negative - i.e. usually between 2am and 5am - so I will not be jumping out of bed to turn on heaters!

Netexporter

Does anyone have any idea how often the free electricity sessions will occur?

Only Michael Fish.

Half-hourly prices are decided a day ahead, but assuming the free sessions coincide with the plunge prices on Agile, then there should be at least a couple of sessions a month.

The cut demand things might be more often, in the winter months, at least.