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Comments
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Anniversary (monthiversary) of account opening
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... aka mensiversary
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Signed up for this more than 10 days ago and haven't received a letter nor am I able to reach out to them.
Not worth the effort in my opinion.0 -
Had both my letters to get on online but it won't let me get past ID and password page anyone else had this problem ?0
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Good to know I've not been singled out for special treatment. I opened the account 7 September, confirmed by an email which stated "we’ll send 2 letters within the next 7 days, which will be sent separately for security".Last week I spent way too much time trying to contact them only to be told I needed to register online, did that and the email confirmation says it will take another 4-6 working days to get the log in details. Best case scenario is that it will be 3 weeks+ before I can use this account by which time they'll probably have reduced the rate!0
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I doubt the rate will be cut that quickly
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My parents applied on the forth as new customers and never received online banking information despite what the emails say. I manually registered them for it last week so hoping something turns up soon. They deposited as soon as the details were confirmed though so they're not missing out.Runner_Duck said:Good to know I've not been singled out for special treatment. I opened the account 7 September, confirmed by an email which stated "we’ll send 2 letters within the next 7 days, which will be sent separately for security".Last week I spent way too much time trying to contact them only to be told I needed to register online, did that and the email confirmation says it will take another 4-6 working days to get the log in details. Best case scenario is that it will be 3 weeks+ before I can use this account by which time they'll probably have reduced the rate!0
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