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VirginMedia > O2: New App?

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I’m about to be switched from VM to O2 and have been wondering whether I need to replace my VM app (for billing, account info, etc.) with an O2 one. I’m guessing not as I haven’t seen any advice about this in any of my emails from VM, but I’m just wondering whether anybody knows for sure. Thanks.

Comments

  • sausage_time
    sausage_time Posts: 1,452 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 30 July 2023 at 10:49AM
    Yes, there is a new app, called "My O2" (it was installed automatically).   They sent me my login by text, but no password yet (despite the text saying it will follow). I didn't use the VM equivalent, so I'm not chasing it up.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • sausage_time
    sausage_time Posts: 1,452 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Just had a confirmation mail from O2, so account and App all set up now @PlatinumChaos.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Thanks, sausage_time. Yeah, I received a couple of text messages from O2, one implying that I'd need to download the My O2 app, which I did in the AppStore. All set up quite quickly and it seems to be running fine.
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