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HSBC terrible behaviour over Fraud on my daughter accounts

24

Comments

  • penners324
    penners324 Posts: 3,691 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Your other posts contradict what you say. You're housing association with no savings a few weeks ago
  • flo22 said:
    Having just check OP's other posts then there is no way she has a daughter old enough to have a banking app
    Not sure how you came to that conclusion.

    From her other posts, she could be over 50! That's more than old enough to have a daughter old enough for a bank account 🤷‍♂️
  • flo22
    flo22 Posts: 366 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    flo22 said:
    Having just check OP's other posts then there is no way she has a daughter old enough to have a banking app
    Not sure how you came to that conclusion.

    From her other posts, she could be over 50! That's more than old enough to have a daughter old enough for a bank account 🤷‍♂️
    In 2018 she said she couldn't get a student loan/study until she was 22 which mean she can not possibly have a daughter old enough
    30+ years working in banking
  • sheramber
    sheramber Posts: 24,658 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hard to have been a customer of HSBC  for 45 years when she did not have 3 year residence for  a student loan in 2018.
  • Zuzi
    Zuzi Posts: 247 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    It wouldn't be the first time relatives are sharing the MSE login details... it would be helpful if the OP came back and answered some of the questions, it sounds like they definitely have an adult daughter impacted by this issue.

    I also use the HSBC app and bank with them so am curious what the concerns around it are.
  • kaMelo
    kaMelo Posts: 2,961 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    I suspect there is an awful lot more to this than was posted in the OP, as such  it's difficult to work out exactly what has happened. There is an overuse of the word hack when I suspect it should be details compromised but unless the OP clarifies things or share the DRN code we may never know what the problem actually was.
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    The HSBC app has not been 'hacked'
  • Abbafan1972
    Abbafan1972 Posts: 7,215 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The OP has not been back at all. 
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £10,153.44
  • sausage_time
    sausage_time Posts: 1,958 Senior Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Until the OP comes back we can ignore this thread I think....
    I’m a Forum Senior Ambassador and I support the Forum Team on the Credit CardsSavings & InvestmentsBudgeting & Bank Accounts, and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.  All views are my own and not the official line of MoneySavingExpert.
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