We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

E.ON Next - Next Loyalty Fixed v4

Options
18911131418

Comments

  • molerat
    molerat Posts: 34,574 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 11 July 2023 at 1:14PM
    I just called them because my monthly payment was still over £200 and not the £140 it should be. 
    They said it would update next payment then mentioned about having the dreaded smart meter

    I said no

    They said that tariff requires a smart meter but I couldn't see it in t&c and why would it let me swap as they know I don't have one.

    I won't be forced into one
    On the change tariff page

    Next Loyalty Fixed v4

    This tariff comes with 100% renewable electricity and your prices are fixed for 12 months. You'll need to manage your account online - you also agree to have a smart meter installed where eligible. An exit fee of £75 per fuel will be applied if you change supplier before your tariff end date. Remember, paying by Direct Debit gives you cheaper prices than if you pay when you receive your bill.

    In  the general terms for all fixed tariffs

    11 - Terms for our fixed term tariffs

    11.1 About these tariffs

    11.1.1 Some tariffs are only available if you pay by Direct Debit and manage your account online. This will be confirmed when you agree your contract and also confirmed in your welcome letter.

    11.1.2 You agree to the installation of a Smart Meter, where eligible. You still qualify for this tariff if you already have a smart meter installed or it’s not currently possible to install a smart meter at your property.

    11.1.3 If your tariff has an end date, we might charge you a fee, known as an exit fee, if you switch more than six weeks before that date. Your welcome letter will tell you about this.

    Reading what you are signing up to is always a good idea.  By moving to a fixed tariff you have agreed to a smart meter so by refusing you are in breach of contract and can be put back on SV if they so decide.

  • littleteapot
    littleteapot Posts: 216 Forumite
    Third Anniversary 100 Posts Name Dropper
    molerat said:
    I just called them because my monthly payment was still over £200 and not the £140 it should be. 
    They said it would update next payment then mentioned about having the dreaded smart meter

    I said no

    They said that tariff requires a smart meter but I couldn't see it in t&c and why would it let me swap as they know I don't have one.

    I won't be forced into one
    On the change tariff page

    Next Loyalty Fixed v4

    This tariff comes with 100% renewable electricity and your prices are fixed for 12 months. You'll need to manage your account online - you also agree to have a smart meter installed where eligible. An exit fee of £75 per fuel will be applied if you change supplier before your tariff end date. Remember, paying by Direct Debit gives you cheaper prices than if you pay when you receive your bill.

    In  the general terms for all fixed tariffs

    11 - Terms for our fixed term tariffs

    11.1 About these tariffs

    11.1.1 Some tariffs are only available if you pay by Direct Debit and manage your account online. This will be confirmed when you agree your contract and also confirmed in your welcome letter.

    11.1.2 You agree to the installation of a Smart Meter, where eligible. You still qualify for this tariff if you already have a smart meter installed or it’s not currently possible to install a smart meter at your property.

    11.1.3 If your tariff has an end date, we might charge you a fee, known as an exit fee, if you switch more than six weeks before that date. Your welcome letter will tell you about this.

    Reading what you are signing up to is always a good idea.  By moving to a fixed tariff you have agreed to a smart meter so by refusing you are in breach of contract and can be put back on SV if they so decide.

    Well in theory yes. But I had three fixes from EDF between 2018 and 2022 which said agreeing to fitment of a smart meter was mandatory. However the option 'I don't want a smart meter' was still available on my online account and they didn't hound me nor kick me off the fix because of it.

    As @Moneysavingchap says, we will all be coerced to have them eventually, through some significant financial disadvantage for not having one, or mandatory due to age of our old meter. I'm just delaying the inevitable for as long as it's financially viable to do so due to all the cockups I've read about on here regarding installation and configuration of E7 smart meters.
  • CSI_Yorkshire
    CSI_Yorkshire Posts: 1,792 Forumite
    1,000 Posts Photogenic Name Dropper
    I just called them because my monthly payment was still over £200 and not the £140 it should be. 
    They said it would update next payment then mentioned about having the dreaded smart meter

    I said no

    They said that tariff requires a smart meter but I couldn't see it in t&c and why would it let me swap as they know I don't have one.

    I won't be forced into one
    Yes you will. Eventually, you will.
    No I won't 
    So you plan to go off-grid then?
  • molerat said:e
    I just called them because my monthly payment was still over £200 and not the £140 it should be. 
    They said it would update next payment then mentioned about having the dreaded smart meter

    I said no

    They said that tariff requires a smart meter but I couldn't see it in t&c and why would it let me swap as they know I don't have one.

    I won't be forced into one
    On the change tariff page

    Next Loyalty Fixed v4

    This tariff comes with 100% renewable electricity and your prices are fixed for 12 months. You'll need to manage your account online - you also agree to have a smart meter installed where eligible. An exit fee of £75 per fuel will be applied if you change supplier before your tariff end date. Remember, paying by Direct Debit gives you cheaper prices than if you pay when you receive your bill.

    In  the general terms for all fixed tariffs

    11 - Terms for our fixed term tariffs

    11.1 About these tariffs

    11.1.1 Some tariffs are only available if you pay by Direct Debit and manage your account online. This will be confirmed when you agree your contract and also confirmed in your welcome letter.

    11.1.2 You agree to the installation of a Smart Meter, where eligible. You still qualify for this tariff if you already have a smart meter installed or it’s not currently possible to install a smart meter at your property.

    11.1.3 If your tariff has an end date, we might charge you a fee, known as an exit fee, if you switch more than six weeks before that date. Your welcome letter will tell you about this.

    Reading what you are signing up to is always a good idea.  By moving to a fixed tariff you have agreed to a smart meter so by refusing you are in breach of contract and can be put back on SV if they so decide.

    Well in theory yes. But I had three fixes from EDF between 2018 and 2022 which said agreeing to fitment of a smart meter was mandatory. However the option 'I don't want a smart meter' was still available on my online account and they didn't hound me nor kick me off the fix because of it.

    As @Moneysavingchap says, we will all be coerced to have them eventually, through some significant financial disadvantage for not having one, or mandatory due to age of our old meter. I'm just delaying the inevitable for as long as it's financially viable to do so due to all the cockups I've read about on here regarding installation and configuration of E7 smart meters.
    How is this relevant? Terms and conditions change all the time. As in all contracts, the devil is in the detail. Suppliers are under the Ofgem cosh to fit smart meters or face fines for not doing so: why would they issue a tariff that requires a smart meter and then give the option for people to opt out?

    The Government doesn’t need to coerce anybody. It just needs to change the Law to make smart meters compulsory as is the case now in France and, from 2025, in Germany. 

    Posts on this forum are in no way indicative of widespread smart metering issues. Not having a smart meter is costing you a lot of money: my gas price today is 3.8p/kWh and, if I needed electricity from the Grid, I can get it for 18p/kWh. 
  • littleteapot
    littleteapot Posts: 216 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 25 October 2023 at 9:41PM
    molerat said:e
    I just called them because my monthly payment was still over £200 and not the £140 it should be. 
    They said it would update next payment then mentioned about having the dreaded smart meter

    I said no

    They said that tariff requires a smart meter but I couldn't see it in t&c and why would it let me swap as they know I don't have one.

    I won't be forced into one
    On the change tariff page

    Next Loyalty Fixed v4

    This tariff comes with 100% renewable electricity and your prices are fixed for 12 months. You'll need to manage your account online - you also agree to have a smart meter installed where eligible. An exit fee of £75 per fuel will be applied if you change supplier before your tariff end date. Remember, paying by Direct Debit gives you cheaper prices than if you pay when you receive your bill.

    In  the general terms for all fixed tariffs

    11 - Terms for our fixed term tariffs

    11.1 About these tariffs

    11.1.1 Some tariffs are only available if you pay by Direct Debit and manage your account online. This will be confirmed when you agree your contract and also confirmed in your welcome letter.

    11.1.2 You agree to the installation of a Smart Meter, where eligible. You still qualify for this tariff if you already have a smart meter installed or it’s not currently possible to install a smart meter at your property.

    11.1.3 If your tariff has an end date, we might charge you a fee, known as an exit fee, if you switch more than six weeks before that date. Your welcome letter will tell you about this.

    Reading what you are signing up to is always a good idea.  By moving to a fixed tariff you have agreed to a smart meter so by refusing you are in breach of contract and can be put back on SV if they so decide.

    Well in theory yes. But I had three fixes from EDF between 2018 and 2022 which said agreeing to fitment of a smart meter was mandatory. However the option 'I don't want a smart meter' was still available on my online account and they didn't hound me nor kick me off the fix because of it.

    As @Moneysavingchap says, we will all be coerced to have them eventually, through some significant financial disadvantage for not having one, or mandatory due to age of our old meter. I'm just delaying the inevitable for as long as it's financially viable to do so due to all the cockups I've read about on here regarding installation and configuration of E7 smart meters.
    How is this relevant? Terms and conditions change all the time. As in all contracts, the devil is in the detail. Suppliers are under the Ofgem cosh to fit smart meters or face fines for not doing so: why would they issue a tariff that requires a smart meter and then give the option for people to opt out?

    The Government doesn’t need to coerce anybody. It just needs to change the Law to make smart meters compulsory as is the case now in France and, from 2025, in Germany. 

    Posts on this forum are in no way indicative of widespread smart metering issues. Not having a smart meter is costing you a lot of money: my gas price today is 3.8p/kWh and, if I needed electricity from the Grid, I can get it for 18p/kWh. 
    It might not be relevant to the OP, it was just my anecdotal experience. Indeed the government could make it mandatory and that may come to pass. I was just pointing out that those who think they will not succumb to the fitment of smart meters will eventually in one way or another, maybe through coercion, maybe through mandate. The method it happens by is the only thing that remains to be seen.

    How is stating your tarrif helping the OP? It varies wildly by region, supplier, and type of tariff?
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 22 July 2023 at 4:57PM
    How is stating your tarrif helping the OP? It varies wildly by region, supplier, and type of tariff?

    It is relevant to the argument FOR smart meters when people post sentences such as this:

    I'm just delaying the inevitable for as long as it's financially viable to do so due to all the cockups I've read about on here regarding installation and configuration of E7

    My daughter and grandson were both on E7. They have smart meters and, since April, they have both switched from E7 to Octopus Agile. They will switch back to E7 for the coming Winter. It is the ability to switch tariffs at ease which is saving consumers money. This flexibility is not possible with conventional analogue meters.

  • anthdci
    anthdci Posts: 36 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Bumping this up, since those (including myself) who took this out will be paying more from 1st Oct. Hopefully EON will have a replacement, that we can switch to, out soon.
  • QrizB
    QrizB Posts: 18,216 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    anthdci said:
    Bumping this up, since those (including myself) who took this out will be paying more from 1st Oct. Hopefully EON will have a replacement, that we can switch to, out soon.
    Are you saying that your fixed rate will increase in October? That would be ... odd?
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • spot1034
    spot1034 Posts: 931 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 25 August 2023 at 9:05AM
    anthdci said:
    Bumping this up, since those (including myself) who took this out will be paying more from 1st Oct. Hopefully EON will have a replacement, that we can switch to, out soon.
    The unit cost might be slightly higher but it is offset by lower standing charges, and given the forecast increase in the price cap again from January, the savings from that time (possibly extending into the second quarter depending on what happens to the price cap from April to June) might well exceed any small loss in Q423.

    Any new fix is likely to reflect expected higher prices beyond the end of Q423.

  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    As others have said on the forum fixed rates are historically not the best value but provide certainty.

    With prices of energy still very much fluctuating for the foreseeable future people choosing a fix know their prices for a year with certainty and that provides them with security and being able to budget.

    Don't see it as a win or lose.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.