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Hanley Economic Building Society BRANCH SAVER

Hi
Just wondered if anyone who had applied for this by post has heard back yet and if so how long did it take to open?
Many thanks
«13456718

Comments

  • It took maybe 8-9 working days to open. Passbook arrived in the post last week, my deposit cheque has been cashed and I have a temporary password, but I’m waiting for the letter with my user ID to arrive. I’m also waiting for a credit to another account as I accidentally over-funded it, and Hanley customer services said any payment that takes it over the maximum should be bounced back.
  • fabsaver
    fabsaver Posts: 1,309 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I posted my form on the 23rd May and the first I heard back was an email yesterday, confirming my account has been opened. My deposit cheque hasn't been cashed yet and I can't pay any more money in as I'm still waiting for the account details and user id in the post. 

    There is a message on their website stating a 10 working day timeframe for processing applications.
    "Please note due to the success of our Branch Saver account; we are currently working to a 10 working day time frame from receiving postal applications to the opening of the account."
  • Growingold
    Growingold Posts: 511 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    fabsaver said:
    I posted my form on the 23rd May and the first I heard back was an email yesterday, confirming my account has been opened. My deposit cheque hasn't been cashed yet and I can't pay any more money in as I'm still waiting for the account details and user id in the post. 

    There is a message on their website stating a 10 working day timeframe for processing applications.
    "Please note due to the success of our Branch Saver account; we are currently working to a 10 working day time frame from receiving postal applications to the opening of the account."
    I posted my form on 23rd May and have heard nothing yet.  Saw  the 10 working day time frame.  It must be about that now allowing for the BH.  No sign of cheque being cashed either.

  • happybagger
    happybagger Posts: 1,090 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 8 June 2023 at 4:30PM
    I posted mine off despite being in the area (family visits) once every three weeks or so. I figured they'd make it NLA and I'd miss the chance.

    I was right. Not had anything back yet.

    Wasn't keen on the "Freepost HEBS" address though
  • boingy
    boingy Posts: 1,963 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I think they might be learning the downside of the MSE effect. They probably don't usually get so many postal applications.
  • Bridlington1
    Bridlington1 Posts: 4,161 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    I posted mine off despite being in the area (family visits) once every three weeks or so. I figured they'd make it NLA and I'd miss the chance.

    I was right. Not had anything back yet.

    Wasn't keen on the "Freepost HEBS" address though
    I was, it meant I didn't have to pay for the stamp.
  • Growingold
    Growingold Posts: 511 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    If it takes so long to open the account, wonder how long it will take them to process a withdrawal :(
  • happybagger
    happybagger Posts: 1,090 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Less than 5 mins at a branch counter I guess
  • Growingold
    Growingold Posts: 511 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    Less than 5 mins at a branch counter I guess
    I meant if you had to do it by post 

  • happybagger
    happybagger Posts: 1,090 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    I posted mine off despite being in the area (family visits) once every three weeks or so. I figured they'd make it NLA and I'd miss the chance.

    I was right. Not had anything back yet.

    Wasn't keen on the "Freepost HEBS" address though
    I was, it meant I didn't have to pay for the stamp.
    I'd happily have paid for a stamp with a real address if it meant it would have got there. Not sure it has. 14 working days and still not opened nor the cheque cashed.
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