Meter Change

matt_drummer

QrizB said:

QrizB said:

If I was in your property, with your electricity consumption, I would be staying on E7.

Why?

Because for the first half of the year when she was on E7, it was cheaper to do so. I would expect the second half of the year to be similar Did you not see the calculation?

"At that split, E7 is marginally cheaper (£705 vs £723 on the tariff you quote below)."

matt_drummer said:

She has an electric boiler and needs heat during the day.
Surely E7 would be the worst she could do?

Not according to the consumption figures and tariff details that have been provided.

Do you have different calculations that indicate otherwise? If so, I'd love to see them and I imagine the OP would too.

matt_drummer said:

Something like tracker would be good, for how long though, who knows?

The "who knows" is why I've not suggested it in recent posts.

I asked because I would have thought that using most of your electricity  for heating during the higher rate E7 period would naturally end up being more expensive.

I did only ask though.

I thought her problem was wanting to use electricity during the day for heating.

What she did last year may have been to reduce her costs and also the level of heating.

I haven't done any calculations and don't remember the details other than she has an electric boiler, was on E10 and wanted to be on Cosy Octopus.

None of that seems to fit with E7 and cheaper rates between roughly midnight and 7am.

I got the impression that @AnnieRichards was planning to be on E7 in the warmer months and a normal tariff in the colder months.

But I could be wrong of course




Just looking back that is exactly her intention, E7 when little to no heating required and a standard tariff when heating is required.

Is she wrong to do this?

It sounds alright to me.

QrizB

matt_drummer said:

Is she wrong to do this?
It sounds alright to me.

I can only go by the figures posted.

From January to August this year, despite being on E7 rather than E10, it would have been slightly cheaper on the E7 tariff than on the single-rate one.

I'm sure there are lots of counter-factual arguments that could be made - perhaps she was deliberately restricting her afternoon heating use (although there's no statement to this effect), perhaps Q1 2023 was particularly mild, perhaps the E7 tariff day/night split has changed detrimentally, etc - but those don't change the facts as presented.

Spoonie_Turtle

matt_drummer said:

QrizB said:

QrizB said:

If I was in your property, with your electricity consumption, I would be staying on E7.

Why?

Because for the first half of the year when she was on E7, it was cheaper to do so. I would expect the second half of the year to be similar Did you not see the calculation?

"At that split, E7 is marginally cheaper (£705 vs £723 on the tariff you quote below)."

matt_drummer said:

She has an electric boiler and needs heat during the day.
Surely E7 would be the worst she could do?

Not according to the consumption figures and tariff details that have been provided.

Do you have different calculations that indicate otherwise? If so, I'd love to see them and I imagine the OP would too.

matt_drummer said:

Something like tracker would be good, for how long though, who knows?

The "who knows" is why I've not suggested it in recent posts.

I asked because I would have thought that using most of your electricity  for heating during the higher rate E7 period would naturally end up being more expensive.

I did only ask though.

I thought her problem was wanting to use electricity during the day for heating.

What she did last year may have been to reduce her costs and also the level of heating.

Apparently so
https://forums.moneysavingexpert.com/discussion/comment/80250679/#Comment_80250679
No heating after 7am

QrizB

Spoonie_Turtle said:

Apparently so
https://forums.moneysavingexpert.com/discussion/comment/80250679/#Comment_80250679
No heating after 7am

OK then, let's live in the counterfactual for a moment.

Here are the current (today) Flexible Octopus rates for Southern region:

Let's look back to actual figures from 2021:

2021 = 3858 off-peak + 1377 peak (annual bill £761.27)

Let's now assume that for the next 12 months, on E7 not E10, half of those off-peak units move to peak (eg. they have their wet electric heating running from 0000-0700 and 1500-2200).

2023/24 = 1929 off-peak + 3306 peak, 5235kWh total.

That's a split of 37% off-peak, 63% peak.

• Single-rate tariff: 5235 x 27.51 + 365 x 47.95 = £1615.17 per yr
  
• E7: 3306 x 34.99 + 1929 x 14.56 + 365 x 48.05 = £1613.01 per yr
  

I wasn't expecting it to be that close, but it seems to make very little difference whether they have E7 or single-rate. [You should probably also note that some (possibly as much as half) of the assumed off-peak kWh will be for water tank heating, so space heating gets a proportionate boost in allowance.]

"Ah," you'll no doubt say, "but with single-rate electricity they can heat whenever they like; they don't need to worry about E7 hours."

To which I'll reply, that's absolutely true. However the argument all along has been that E10 was perfectly acceptable, with 5 hours overnight and 5 hours in the daytime (link). Even Cosy Octopus, with two 3-hour slots of 0400-0700 and 1300-1600, has been consdered adequate. We can only fairly compare with those situations.

Finally for now, as it's getting late, we should all know by now that Octopus have never offered an E10 tariff and it's almost certain that the property in question was enjoying E10 hours at E7 rates. Exctly how this came about has not been established and is moot, as far as I'm concerned. But, as we're living in the counterfactual, here's the current EDF E10 deemed tariff card:

12.43p/kWh cheap rate, 43.51p/kWh peak rate, 49.98ppd SC.

Costs on this tariff would be:

• E10: 3858 x 12.43 + 1377 x 43.51 + 365 x 49.98 = £1261.11 per yr
  

EDF's SVT and E7 tariffs are here.

Greenhill1

Hi I was with SSE then OVO took over from that time the meter would no synchronise with there system on quite a lot of phone calls to the call centre these people do not know how to sort a problem out I think they only read of the computer screen.
months and months went by then they said they would have to change the meters ,well started a mother can of worms they booked the out side contractor to fit a new meter three times no so that OVO made the appointment ,then I got a phone call from the fitters who booked an appointment for me they said OVO book a block booking with them and hope they have a free slot,all was arranged for the company to come horry👍🤔👎 on contract with OVO they so they would give me £25 as a good will jester.
well the insulation went a head new meter fitted that’s when more trouble started 
when he fitted the meatier he said it would take 48hrs for OVO to complete change over this never happened.after weeks of more phone calls they finally got it to work properly No more problems, my meter was an economy 10 my way boiler was set up to run on economy 10 checking the rates that the new meter was on I did not have economy 10 tariff the new meter was only running on 7.
on getting back onto OVO they said they and the meter would no have economy 10,so after weeks and weeks of more and more phone calls and checking other company’s no one will do economy 10 any more after talking to a normal human being who had a very good knowledge of my problem explained over thing (from the complaints department) offered me £150 in compensation and this would be credited to my account I asked could I have it as a cheque they said yes 👍 within 10days 😟🤔no it never chame,
so more and more phone calls then finally cot onto a very super agent in the UK WHO HAS COMPLETELY sorted my account out, they went back from the time OVO took over on all my account seen all my phone calls and talked on they agents web site and explained about the meter what had happened with my account and said that the tariff that I had been on was wrong from that time and I had been paying to much she sorted my meter out put it on the correct tariff this was a much lower rate and looking at my payment I was in credit so she got this paid back to me and the £150 as a good will jester would be passed onto me.
not having economy 10 sucks but now have to have 7 so let’s see it this works out.
what I didn’t like was the call centre do not have the knowledge to deal with situations like this
they book meter insulation when they should let the fitting company sort it
not tell lies AT no time was I informed either by OVO or the fitters that they was changing my meter from economy 10 to seven.it doesn’t mater how long you have had trouble or your meter get onto OVO complaint department email complaints@ovoenergy.com And also email, Raman-complaints@ovoenergy .com send both on the same email they have 8weeks to reply after 8weeks if no reply you then can go to the energy Ombudsman hope this helps