Hugo, Loop and Bright Energy Apps.

kev2009

Thanks, I mainly want it to be able to check usage and have it clear and easy to understand in terms of cost, kwh and graphs.  Essentially a app that will provide the same info or better than what a IHD does as my one no longer boots up... The Bright app doesn't seem to look as nice as Huge in terms of interface but I've not actually used either of the 2 as I believe you can only have a certain number of registries on the DCC I wanted to try and find the right one to use rather than go through a series of trials.  Are you able to de-register someone form the DCC? Say for example if i signed up to Hugo and found Bright better, could I get Huge removed from my DCC?

At the moment I only have a Elec smart meter, Gas is standard so whilst I'm considering getting a gas smart meter, I ideally would like one that is the same shame/look as the standard one I have, not the smaller white box smart gas meter which unfortunately is all my existing supplier fits but I'd prefer to get a uniflo or fondian(?) smart meter fitted as believe they are better? So I believe Octopus it them so was considering a possible switch when my fix runs out if suitable tarrifs but could also go elsewhere if they fit them

Thanks

Kev

[Deleted User]

kev2009 said:

Thanks, I mainly want it to be able to check usage and have it clear and easy to understand in terms of cost, kwh and graphs.  Essentially a app that will provide the same info or better than what a IHD does as my one no longer boots up... The Bright app doesn't seem to look as nice as Huge in terms of interface but I've not actually used either of the 2 as I believe you can only have a certain number of registries on the DCC I wanted to try and find the right one to use rather than go through a series of trials.  Are you able to de-register someone form the DCC? Say for example if i signed up to Hugo and found Bright better, could I get Huge removed from my DCC?

At the moment I only have a Elec smart meter, Gas is standard so whilst I'm considering getting a gas smart meter, I ideally would like one that is the same shame/look as the standard one I have, not the smaller white box smart gas meter which unfortunately is all my existing supplier fits but I'd prefer to get a uniflo or fondian(?) smart meter fitted as believe they are better? So I believe Octopus it them so was considering a possible switch when my fix runs out if suitable tarrifs but could also go elsewhere if they fit them

Thanks

Kev

Consumers do not get a choice of smart meter. They are all built to same SMETS2 standard and suppliers all have different meter purchasing and leasing arrangements which change with availability and demand.

 Are you seriously saying that you will not get a smart gas meter because you don’t like the look of it? I would be interested to see the statistics that you have seen that suggests that Uniflo or Floridan gas meters are better than, say, L&G or GWi. The main issue with gas smart meters is the HAN Connection with the comms hub: usually, associated with distance and metallic interference. I doubt that the actual meter makes any difference. 

My daughter had her smart meters fitted at the start of the year by an Octopus contractor. They fitted L&G electricity and gas meters. I am with Octopus and I have a Kaifa electricity meter and GWi gas meter. 

Alnat1

The guy who fitted our meters last year (we're with Octopus) was self employed and fitted for various companies. He lived locally and said he mostly took jobs within a 10-15 mile radius of home.

Both our meters are L&G.

_Jem_

Bright is totally unreliable, The Standing Charge and Unit Charge is not right at all. I'm with EonNext 

[Deleted User]

_Jem_ said:

Bright is totally unreliable, The Standing Charge and Unit Charge is not right at all. I'm with EonNext 

Bright is anything but unreliable. The reason that the tariff information is incorrect is because the tariff information in each of the smart meters has NOT been updated by your SUPPLIER.

Bright gets its information using its bespoke Adapter software to connect to the DCC Network. It then requests a data pull from each of your meters. Third-parties such as Bright can only extract 30 minute usage data. Only the designated supplier gets the 4 index readings for each meter.

dunstonh

_Jem_ said:

Bright is totally unreliable, The Standing Charge and Unit Charge is not right at all. I'm with EonNext 

For me, bright is taking the data off the smart meter correctly.   The only issue I have with Bright is that they use the time on the device and not GMT.  That means Bright cannot work accurately with multi-rate tarrifs (e.g. economy 7).   However, for single rate tariffs it should be fine.

Swipe

Bright has been doubling my cost every Sunday since February for some strange reason but the energy used is spot on and weekly and monthly cost is correct. Just can't handle the Sunday daily cost, not sure why.

michaels

mmmmikey said:

kev2009 said:

Having a quick read of the thread, am I to take it that the apps so far seem to be either Bright or Hugo?

Thanks

Kev

Depends what you want to do. I've been using Loop for a few months to do a quick occasional check and it's worked fine for that so I never bothered looking for something better. Having said that, this thread piqued my interest so I downloaded Hugo and I agree with @dunstonh comments in an earlier post comparing the various apps. IMHO the Hugo interface is orders of magnitude clearer and I'll be using it in preference to Loop in future. I haven't tried Bright yet.

btw Loop had a very well managed Turn Down and Save scheme for those that weren't able to participate via their supplier so I'll be keeping the Loop app installed and checking my emails from them even though I on't be using the app as much (if at all).

Turn down and save also worked with Hugo and they paid out in cash (via payal) rather than vouchers which I personally preferred.

kev2009

[Deleted User] said:

kev2009 said:

Thanks, I mainly want it to be able to check usage and have it clear and easy to understand in terms of cost, kwh and graphs.  Essentially a app that will provide the same info or better than what a IHD does as my one no longer boots up... The Bright app doesn't seem to look as nice as Huge in terms of interface but I've not actually used either of the 2 as I believe you can only have a certain number of registries on the DCC I wanted to try and find the right one to use rather than go through a series of trials.  Are you able to de-register someone form the DCC? Say for example if i signed up to Hugo and found Bright better, could I get Huge removed from my DCC?

At the moment I only have a Elec smart meter, Gas is standard so whilst I'm considering getting a gas smart meter, I ideally would like one that is the same shame/look as the standard one I have, not the smaller white box smart gas meter which unfortunately is all my existing supplier fits but I'd prefer to get a uniflo or fondian(?) smart meter fitted as believe they are better? So I believe Octopus it them so was considering a possible switch when my fix runs out if suitable tarrifs but could also go elsewhere if they fit them

Thanks

Kev

Consumers do not get a choice of smart meter. They are all built to same SMETS2 standard and suppliers all have different meter purchasing and leasing arrangements which change with availability and demand.

 Are you seriously saying that you will not get a smart gas meter because you don’t like the look of it? I would be interested to see the statistics that you have seen that suggests that Uniflo or Floridan gas meters are better than, say, L&G or GWi. The main issue with gas smart meters is the HAN Connection with the comms hub: usually, associated with distance and metallic interference. I doubt that the actual meter makes any difference. 

My daughter had her smart meters fitted at the start of the year by an Octopus contractor. They fitted L&G electricity and gas meters. I am with Octopus and I have a Kaifa electricity meter and GWi gas meter. 

Thanks, when i was looking few years ago, I was seeing lots of ppl referencing the battery or display failing in soe of the smaller white units hence have always been looking for a supplier that fits the unifo etc type.  It hasn't been a high priority for me as my gas meter is at the front of the house so can be read easily but since prices are going up, I'm considering switching it to a smart meter so can have the info viewable and ideally on my mobile as no doubt they will give me a replacement IHD to display both but I'm after a mobile app so i can view the history better and a better format.

Things have have improved since i was looking, I've not looked up/compared the latest versions etc.

Thanks

Kev

cm4ever

There's some big much anticipated improvements coming to Hugo, that some people may be interested in: -

"It's coming...

We will launch many new features in the next four weeks.  Whilst some of these features are top secret, we will release the following:

> Same-day data
>Input of Evening/Weekend Tariffs and all Octopus Tariffs
>New GAMING section allows you to complete energy missions to access limited edition gifts from the HUGO gift store.

But our biggest launch this summer will be the most innovative and exciting thing we have launched, remains under wraps for now."

They've also been unofficially talking about the possibility of beta testing opportunities.......