Octopus Agile

EssexHebridean

IIRC 4 of the lights should flash every 5 (?) seconds, with the mesh light remaining blank for most people. WAN light giving 5 rapid flashes then a pause, and repeat indicates an issue, I think? 

As above though - it might right itself without input - I too had an issue a while ago, the comms hub then started working again spontaneously and gradually the missing info got populated as well. 

*edit to add* my meter did continue to "talk" to the Home Mini so this sounds like something different. (or, as said, the stuff in the garage blocking the signal to the HM!)

Bendo

Based on https://www.ovoenergy.com/guides/secure-liberty-100-smart-meter-guide the 5 flashes indicates a strong signal. The junk pile was in the wrong direction and is shifted now anyway.

Still nothing from Octopus  so will probably phone the tomorrow if they don't reply to the email.  Will have been a week that it's stopped reporting tomorrow.

NedS

Plenty of cheap electricity overnight tonight, and most of tomorrow daytime. Heating is going on, so the wife will be happy! And I'll be happy as she's making steak and ale pie

Bendo

Spies said:

Bendo said:

Managed to have a look. WAN was flashing 5 times which from what I can see means it has a good signal strength so no idea. Will wait for Octopus to reply to my email, or phone them on Monday if they don't.

Can only guess it may have been an update or something gone wrong to have caused the IHD and home mini to lose connection.

Comms hub auto restarts every few days so it might just start working again, mine did

7 days on and the mini & IHD have reconnected. No missing data by the looks of it so all is well.

Not sure if it auto restarted or if Octopus did anything.

tlcgrantham

Plenty of cheap/free electricity from 11:00am - 4:00pm tomorrow 

bristolleedsfan

I would be interested to hear opinions on this, does this mean 6th and 7th or just for 6th

Query was missing half hour readings 6th and 7th.

 "I can confirm, i have managed to obtain the reads for 06th April 2024 - 07th April 2024 and added them to your account successfully"

"Hope this has resolved your issue"

pete-20-11

bristolleedsfan said:

I would be interested to hear opinions on this, does this mean 6th and 7th or just for 6th

Query was missing half hour readings 6th and 7th.

 "I can confirm, i have managed to obtain the reads for 06th April 2024 - 07th April 2024 and added them to your account successfully"

"Hope this has resolved your issue"

Both days? Otherwise they'd have just said 6th?

bristolleedsfan

pete-20-11 said:

bristolleedsfan said:

I would be interested to hear opinions on this, does this mean 6th and 7th or just for 6th

Query was missing half hour readings 6th and 7th.

 "I can confirm, i have managed to obtain the reads for 06th April 2024 - 07th April 2024 and added them to your account successfully"

"Hope this has resolved your issue"

Both days? Otherwise they'd have just said 6th?

Auto re-billed - 6th to Agile - 7th to Flexible

Sent  email  3 September - No reply

Someone had been answering on X last week about other things, I asked if someone could resolve above -

"Unfortunately we were unable to retrieve half hourly data for the 7th April."    

Originally answered via X saying same thing about 6th and 7th 

Edit - Monday credited with Flexible charge for 7th April + £10 goodwill credit due to ongoing feedback I gave to Octopus rather than 3 September and follow up emails i sent.

Newbie_John

Interesting to see the prices when the weather is static for some time:
14p off peak
20-25p morning peak
30-35p eveing peak

Same for days

silverwhistle

Yep, last week I was under 5p average and this week I'm almost exactly SVR. It's a bit windier and sunnier today which isn't reflected in lower prices but solar is taking up my slack.