Octopus: Action: Your meter is approaching its use-by date

EssexHebridean

matt_drummer said:

EssexHebridean said:

@matt_drummer I would consider removing the post in which you give quite a large amount of personal information, if I were you! 

It’s just been explained that it was a case of mistaken identity in any case- so hopefully your mind has been put at rest by the apology. (Perhaps I should phrase that as “hopefully the apology has given you peace of mind?” 😆)

I don't know how to remove it?

I think it's `locked' after a while?

This has all gone a bit weird from `having a smart meter'!

Top right of the post on the blue bar you will see a Cog symbol - click that and it gives you edit/delete options. Let us know if you can and one of us will report it to the forum team for removal. (You should also be able to do this, but just deleting or editing will be quicker) 

Spoonie_Turtle

Sorted via PM, but I apologise here too - my initial post was a slip in judgement, and the results are exactly why I thought better of it!  But alas I was too slow in realising and deleting it 🤦

matt_drummer

EssexHebridean said:

matt_drummer said:

EssexHebridean said:

@matt_drummer I would consider removing the post in which you give quite a large amount of personal information, if I were you! 

It’s just been explained that it was a case of mistaken identity in any case- so hopefully your mind has been put at rest by the apology. (Perhaps I should phrase that as “hopefully the apology has given you peace of mind?” 😆)

I don't know how to remove it?

I think it's `locked' after a while?

This has all gone a bit weird from `having a smart meter'!

Top right of the post on the blue bar you will see a Cog symbol - click that and it gives you edit/delete options. Let us know if you can and one of us will report it to the forum team for removal. (You should also be able to do this, but just deleting or editing will be quicker) 

It's done, I got to it in time, but it does disappear after a while.

Thanks for your help.

Hope I haven't upset you today, was slow at work and posted more than I should have, maybe.

EssexHebridean

matt_drummer said:

EssexHebridean said:

matt_drummer said:

EssexHebridean said:

@matt_drummer I would consider removing the post in which you give quite a large amount of personal information, if I were you! 

It’s just been explained that it was a case of mistaken identity in any case- so hopefully your mind has been put at rest by the apology. (Perhaps I should phrase that as “hopefully the apology has given you peace of mind?” 😆)

I don't know how to remove it?

I think it's `locked' after a while?

This has all gone a bit weird from `having a smart meter'!

Top right of the post on the blue bar you will see a Cog symbol - click that and it gives you edit/delete options. Let us know if you can and one of us will report it to the forum team for removal. (You should also be able to do this, but just deleting or editing will be quicker) 

It's done, I got to it in time, but it does disappear after a while.

Thanks for your help.

Hope I haven't upset you today, was slow at work and posted more than I should have, maybe.

The cog stays around for quite some time - it’s certainly available for 24 hours or more, and I think longer than that in fact. 😁

Mstty

Considering @Deleted_User got the answer he needed on page 5 for the certification of his meter not running out til 2035 this post certainly took a turn for 11 pages.

Just goes to show how emotive smart meters are to energy junkies. We are in this category btw.

Accusations of socks, puppets and account shenanigans. (Not adverse to this myself lol would love to catch a fake duplicate account) Almost as out there as the theories and misinformation on smart meters.

70sbudgie

I've got a little confused by this conversation, so apologies if I have missed something.

The OP identified that their electricity meter is good for a while yet; was it established how long the gas meter had left on its validity? Could the gas meter have been the trigger for the letter from Octopus, and not the ancient, but still going strong electricity meter?

ariarnia

70sbudgie said:

I've got a little confused by this conversation, so apologies if I have missed something.

The OP identified that their electricity meter is good for a while yet; was it established how long the gas meter had left on its validity? Could the gas meter have been the trigger for the letter from Octopus, and not the ancient, but still going strong electricity meter?

i had a dig around and posted a cut from a goverment site saying gas meters dont have a central list of approved types and i also couldnt see anything in the law about certification of gas meters. so i dont know if that means they arent certified or if the manufacture certifies them and theres no central list?

Spoonie_Turtle

70sbudgie said:

I've got a little confused by this conversation, so apologies if I have missed something.

The OP identified that their electricity meter is good for a while yet; was it established how long the gas meter had left on its validity? Could the gas meter have been the trigger for the letter from Octopus, and not the ancient, but still going strong electricity meter?

The original post says the letter referred to the electricity meter.

We haven't been able to establish gas meter certification period as there doesn't appear to be a corresponding document for those, just the Schedule 4 list for electricity meters.

[Deleted User]

My post has developed into something I did not envisage at all.  On Page 5 pochase answered my question.  Octopus had advised me that my electric meter was approaching the end of ifs certification date and wanted to install both an electric and a gas Smart Meter.

Pochase very helpfully provided the information that my particular electric meter does not reach the end of its certification date for another ten years yet.

On Page 6 further information demonstrated that there did not seem to be a similar 'System' of Certification dates for gas meters.

I had the answer to my question provided by pochase on page 5 and, as mentioned, I did not think my post would develop as it has.

I really am a very satisfied Octopus Energy customer.  On this occasion they wanted to install Smart Meters for electricity and gas when , for now, it seems to be unnecessary in that, in the absence of any other electricity/gas meter problems, I am, hopefully, O.K. to keep my existing 'Dumb' meters.  This is what I am happy with.

Even so, I have learned a lot on this Forum.

EssexHebridean

Deleted_User said:

My post has developed into something I did not envisage at all.  On Page 5 pochase answered my question.  Octopus had advised me that my electric meter was approaching the end of ifs certification date and wanted to install both an electric and a gas Smart Meter.

Pochase very helpfully provided the information that my particular electric meter does not reach the end of its certification date for another ten years yet.

On Page 6 further information demonstrated that there did not seem to be a similar 'System' of Certification dates for gas meters.

I had the answer to my question provided by pochase on page 5 and, as mentioned, I did not think my post would develop as it has.

I really am a very satisfied Octopus Energy customer.  On this occasion they wanted to install Smart Meters for electricity and gas when , for now, it seems to be unnecessary in that, in the absence of any other electricity/gas meter problems, I am, hopefully, O.K. to keep my existing 'Dumb' meters.  This is what I am happy with.

Even so, I have learned a lot on this Forum.

The forum tends to be a bit like a real life conversations in the pub - it starts in one direction, takes a few twists and turns, tangents and asides are made, but the hope is always in the end to reach a point where an answer and reassurance for the OP is given - which seems to have happened!  One of the things I’ve always loved about the forum is how even just by reading you can increase your knowledge base a huge amount - as you say. 

I wonder whether the reason why you got the letter could be because the gas meter is actually the issue, but Octopus see there being little point changing the gas meter to a smart one without doing the electricity as well - asp d as the electricity meter was even older, they wrote in connection with that one. We’ll probably never know though! It could just as easily be that your particular meter was incorrectly entered into their system as having an earlier “expiry date” than it does in fact have, so just a simple mistake.